#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)667-8604
Tool & Truck Rental(410)667-8610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
125 Industry Ln
Cockeysville, MD 21030
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Customer Store Reviews

  • 4.8 out of 550 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
Home Depot has the greatest associates ever!
Home Depot has the greatest associates ever! The customer service team helps you in every aspect of your shopping experience.
by
    • Recommended
    Outstanding location
    It was very helpful do you have Managers visible on the floor, especially the general manager.
    by
      • Recommended
      Fantastic location!
      This location is very clean, well organized, well-stocked and all of the employees are both helpful and knowledgeable throughout the entire store. Clearly this location is well-managed.
      by
        ScoutOscean
        Another successful Boy Scout Project!
        by
          • Recommended
          Cashiers Take Personal Calls While Servicing Guests
          Trashauna takes personal calls while ringing guest up on speaker phone and everything. We had to repeat ourselves multiple times, very poor experience.
          by
            Very helpful
            Had a key made and had to return it. Return desk was very helpful and assisted me with refund and put in touch with associate to make key for me
            by
              • Recommended
              Very helpful!
              I was at the Home Depot in Cockeysville, MD today and needed help. The cashier I saw as I entered couldn't have been more helpful! I really appreciated her efforts on my behalf! I would definitely recommend this store!
              by
                • Recommended
                Nice large plant nursery!
                I like this Home Depot since the store is large and it has a large garden center and plant nursery with a nice straightforward layout that makes it easy to navigate.
                by
                  • Recommended
                  I live in this store
                  I am in the middle of remodeling an entire home. I am often in this store. It is nice, the staff are always kind and helpful. Overall I have no complaints.
                  by
                    • Recommended
                    Great Customer Service
                    I am taking the time to write this review because I received excellent customer service at this Home Depot location. The Pro Desk went above and beyond to help me get what I need and get out quick. I would strongly recomend this location for any of your project needs
                    by
                      • Recommended
                      Beware, teams refuse to install upon delivery
                      We bought two appliances, both with installation included. Both ti es, the delivery team refused despite a routine, simple install. We did not have any problems in the past, and nothing in our home has changed. When I mentioned this to the salesperson after the first appliance, they acted shocked and amazed and assured me that was unusual. So I proceeded, and lo and behold, same deal second time. Had to call a local plumber to finish the install who said they get 3 to 4 calls a week for this. Home Depot should be ashamed for their misleading tactics. We won’t be back.
                      by
                        David in doors and windows
                        Needed help with the swing/hinge position David was a great help
                        by
                          • Recommended
                          Great service!
                          Grant was exceptional in helping me find the right product!
                          by
                            • Recommended
                            Seasonal Items
                            Good selection of seasonal plants and other decorative items when shopping here last weekend.
                            by
                              • Recommended
                              Excellent customer service
                              Cam was extremely helpful to me in flooring, but he has also helped me in window treatments. He is intelligent and happy to help. He seems very well informed about the products and has a common sense approach to service. Excellent employee!
                              by
                                • Recommended
                                Friendly service
                                I returned unused controller parts (in original packaging) to my local Home Depot. I received credit, there were no “surprizes.” I was treated as a VIP.
                                by
                                  • Recommended
                                  Great Service
                                  I am a single female not afraid to take on home diy projects.I love this store for the knowledgeable staff. “Sami” has been a great help with solving my plumbing dilemma in my bathroom redo. I have several Home Depots within approximation, but this is my favorite!
                                  by
                                    • Recommended
                                    GREAT CUSTOMER SERVICE
                                    AT THIS HOME DEPOT, EVERYONE SEEMS TO WANT TO HELP
                                    by
                                      • Recommended
                                      Great Customer Service
                                      There is always someone asking you if you need assistance!
                                      by
                                        Helpful staff
                                        They will look items up for you if you’re in hurry and get you to where the items are.
                                        by
                                          • Recommended
                                          Exceptional service
                                          Mark and Stu were exceptionally kind and helpful. They went above and beyond to accommodate me. I appreciated how courteous they both were.
                                          by
                                            Fantastic helpful employees
                                            I had four employees in different departments that were EXTREMELY helpful. Just above and beyond!
                                            by
                                              • Recommended
                                              Mark is amazing!
                                              I'm not a review writer! Everyone wants a review today and most should be happy that we don't take the time...BUT, if you go to the Cockeysville Home Depot, seek out Mark! I wish I could get a sealed bottle of his fantastic attitude!
                                              by
                                                • Recommended
                                                Garden center
                                                I am Very happy with prices and service at Home Depot. I have had 2 trips to the garden area and the employees have been very helpful.
                                                by
                                                  • Recommended
                                                  Best in the business
                                                  The Cockeysville store will can and will in every instance render assistance and should that not know an answer they will get one for you from their vast knowledgeable employees
                                                  by
                                                    • Recommended
                                                    Friendly Associates
                                                    Drew was exceptional in quality of service
                                                    by
                                                      • Recommended
                                                      We love Home Depot!
                                                      Always happy with items we by from this Home Depot.
                                                      by
                                                        • Recommended
                                                        Dead Plant Material and it’s the beginning of season !!
                                                        Will go to Valley View. Came with a decent budget to get patio and yard done for the spring summer. DEAD perennials, fern, everything ornamental was dead or close to it. No one is taking care of this product.
                                                        by
                                                          Best customer service ever!
                                                          One late evening I had to go to this store and was met with the highest level of customer service I have ever received! Thanks Marc and Tony! You all are my favorite Home Depot now and I can choose between 3 of them.
                                                          by
                                                            Awesome
                                                            Amazing people clean store
                                                            by
                                                              Showing 1-30 of 550 reviews

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