Reviews for Tomball #6512

The store on 249 is my home store. They know me and are always willing to help.

Very poor service, associates right behind me and didn't offer help. Too busy talking about the write ups they have already.

The female employees rocked on this trip to Hoe Depot! Thanks, DT and Susie for all your help, especially DT!

This Home Depot is good only if you find the right person to help you. I found one in a million, Mr. Marx, a young man who knew his area well and helped me with solutions. I will say I asked 4 people for help before finding Aurelio Marx. They all gave short answers which were wrong and kept walking except for one woman who did try to page someone. I finally found help on my own and he was great!

Home Depot is my Go-To for most all home improvement purchases. My most recent purchase was for an exterior front entrance door and the folks in the Mill Works department were exceptional and patient as we went thru the process.

Its always fun, and i can take my dog!

The employees were helpful and friendly. Dan in plumbing made my purchases easy to find as he walked with me to every item on my list. My husband shops at this store at least 4-5 times a week. He is a woodworker and handy man so he needs Home Depot almost daily.

Great service an attention to details !

Denise in flooring needs to be fired. Terrible customer service. Nobody here wants to do their job. Employees literally saw me walking up to them and turned around an ran.

Excellent customer service. This is the Home Depot to visit. Thank you Hamilton and Jeff.

Yes, all employees were frendly and also the store was very clean.

NATE SMITH HANDLED THE SITUATION WITH EXCELENCE. THE JOB HE DID FROM THE TIME I SPOKE TO HOM OVER THE PHONE ALL THE WAY TO THE STORE WAS EXCELLENT.

This store was clean, along the women's restroom. There were associates everyone working or stocking the shelves. When I pass several associates they spoke and asked if I need help. I also meant the asst. store manager, who was aware of the minor problem that I was having and that was taken care of.

Thank you to the Tomball Home Depot team for coming out to work in such horrible weather and bringing a smile to their customers. I was very surprised to see the effort put into making sure customers got the products needed. they spent time to listen to our problems and answer questions. appreciate it a lot!!!!

I stopped going to this location about 9 years ago because of bad customer service. Then things changed and it was greatly improved for some recent years. Sadly, customer service is taking a turn for the worse again. Rude and arrogant returns person today. Cant find sales associate to locate item.

Customer service went above and beyond to fix an issue on a large online order (thank you Susie)!

Both Hamilton and Jeff did nothing to help me when your deliver broke the thing under the sink!

What ever you do, don't need them (store #6512), after a huge purchase. They'll assist you differently then they did during the Sell, their not as motivated to assist you afterwards.

Visited the Home Depot at 21530 SH 249 Louis gave us great service. It was near closing time but he stopped what he was doing and got the parts I needed to finish a project. High product knowledge and good communicator.

I love shopping here very friendly atmosphere

I bought a new GE cook top on line because GE did stock the parts I need for my cook top. I ordered a new GE cook top from Home Depot on line. I found the parts I needed to repair my cook top from another web site. When I took back the new GE cook top I was told by the sales associate I could not return it. I asked to speak to the manager on duty and he would not come out of the office. He kept communicating through the sales associate. Very poor customer service.

the Tomball home depot is a great place to shop

This is the most well run home depot I've been to and I'm glad it's in my neighborhood. I had to pick out gutters for a contractor and Gigi made a difficult process easy and a good experience. Other employees made other purchases easy as well. The people here are awesome and I always like coming here.

Everyone was helpful, especially Sylvia in appliances who was patient and knowledgeable. All around pleasant experience.

Best HD I have been to, personnel was helpful and freindly.

Store was clean. cashier was friendly.

my home has flooded five times and had to rebuild each time. I have always gone to Home Depot for most of my needs to put my home back together. Each time every employee from the store has helped me find what I needed whether it be electrical, plumbing, fencing, plants, yard needs, parts for water well and many other items. Each employee has gone out of their way to help me. The cashers and customer service employees have always been friendly and helpful.

This is a very nice store. You can find everything you look for. People are very friendly and helpful. I like shopping in here.

Employees always very helpful when i need assistance , ,Store is clean . Susie and Dt at the front desk Very helpful , The kind THAT MAKE YOUR DAY DAY BETTER . Keep up the good work . I do shop at Home Depot alot ,my go to store.

What a fantastic location and even better staff if you are in need of anything home improvement this is your go to spot in the area