#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)257-6074
Tool & Truck Rental(281)257-6077
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21530 State Highway 249
Houston, TX 77070
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Customer Store Reviews

  • 4.7 out of 634 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (634)
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Showing 1-30 of 634 reviews
very nice employees even during this trying time
very nice employees even during this trying time
by
  • Verified Purchase
  • Recommended
The store is always clean and organized. It is not the closest store to my home, but I like the a...
The store is always clean and organized. It is not the closest store to my home, but I like the atmosphere at this location. The sales people are helpful, even with dumb questions.
by
  • Verified Purchase
  • Recommended
Very good customer service
Very good customer service
by
  • Verified Purchase
  • Recommended
I am a member of the garden club and I frequently visit the garden dept., especially when they se...
I am a member of the garden club and I frequently visit the garden dept., especially when they send me a coupon for $10 off a purchase of $100. I was impressed to find that they had installed a little house like thing for the garden dept. checker to stay in. When the weather is bad they have cover, a heater, a fan and AC, just awesome for the garden dept. checker.
by
  • Verified Purchase
  • Recommended
Store was clean and staff was helpfull
Store was clean and staff was helpfull
by
  • Verified Purchase
  • Recommended
Debbie went above and beyond to help us with merchandise selections and arrange for installation ...
Debbie went above and beyond to help us with merchandise selections and arrange for installation vendors.
by
  • Verified Purchase
  • Recommended
Extremely dissatisfied in the way customer service did not resolve my issue.
Extremely dissatisfied in the way customer service did not resolve my issue.
by
  • Verified Purchase
The employee/manager Deborah and the cashier Beth were very nice and helpful they helped me so mu...
The employee/manager Deborah and the cashier Beth were very nice and helpful they helped me so much with a discount because I was short on cash at checkout, lovely ladies
by
  • Verified Purchase
  • Recommended
Very friendly people. Jerry and Norman were helpful and took great care of us.
Very friendly people. Jerry and Norman were helpful and took great care of us.
by
  • Verified Purchase
  • Recommended
Excellent service!!! If you're buying blinds for your house ask for Denise!!! #1 in customer serv...
Excellent service!!! If you're buying blinds for your house ask for Denise!!! #1 in customer service!
by
  • Verified Purchase
  • Recommended
We LOVE Home Depot! This store has it all and great people. Norman helped us and he was the best!
We LOVE Home Depot! This store has it all and great people. Norman helped us and he was the best!
by
  • Verified Purchase
  • Recommended
The customer service here is par excellence!!! the TEAM here respect all kinds of people regardle...
The customer service here is par excellence!!! the TEAM here respect all kinds of people regardless of who we are where we are from keep up the great work HOME DEPOT
by
  • Verified Purchase
  • Recommended
This is a Wonderful store! the shelves are full and the workers are friendly. The managers are ve...
This is a Wonderful store! the shelves are full and the workers are friendly. The managers are very helpful and always willing to listen to problems and make things right. Manager Norman is a burst of sunshine!
by
  • Verified Purchase
  • Recommended
Going to the DIY stores is often a task in just navigating the aisles much less finding what you ...
Going to the DIY stores is often a task in just navigating the aisles much less finding what you actually need. The Home Depot has a Manager and Department Managers along with a very competent staff that has a complete understanding of what customer service actually is and it exists at this store.
by
  • Verified Purchase
  • Recommended
This store is the only Home Depot Store in the Houston Area that is extremely clean, well organiz...
This store is the only Home Depot Store in the Houston Area that is extremely clean, well organized, with great team members that provide excellent customer service.
by
  • Verified Purchase
My wife and I had a pleasant experience with the Salesperson, Sylvia. She was friendly, professio...
My wife and I had a pleasant experience with the Salesperson, Sylvia. She was friendly, professional and courteous.
by
  • Verified Purchase
  • Recommended
Awesome store. Very friendly and helpful!!
Awesome store. Very friendly and helpful!!
by
  • Verified Purchase
  • Recommended
Cameron was great! Helped me find everything I needed for my project
Cameron was great! Helped me find everything I needed for my project
by
  • Verified Purchase
  • Recommended
Always a great store. The main thing I like is the layout of the store. It just makes sense, and ...
Always a great store. The main thing I like is the layout of the store. It just makes sense, and I can flow through the store, selecting all the items that I need. Great customer service also.
by
  • Verified Purchase
  • Recommended
This store is always stocked well and it is relatively easy to find someone to help. I'm always ...
This store is always stocked well and it is relatively easy to find someone to help. I'm always amazed when you ask someone where something is they can give you the isle number of this huge store. Way to go guys!
by
  • Verified Purchase
  • Recommended
There are no open check out lanes with Cashiers. If I wanted to look up and scan my own items, I ...
There are no open check out lanes with Cashiers. If I wanted to look up and scan my own items, I would shop online. I don't work for home depot, why should I scan my own items?
by
  • Verified Purchase
Very helpful and a very clean organized store.
Very helpful and a very clean organized store.
by
  • Verified Purchase
  • Recommended
I purchased pool chemicals and fertilizer. The associate was so friendly that she mislead me to ...
I purchased pool chemicals and fertilizer. The associate was so friendly that she mislead me to get a new Home Depot credit card even though I was using my Home Depot credit card. Very deceptive and I'm not happy.
by
    Friendly Pro Desk!
    Friendly Pro Desk!
    by
    • Verified Purchase
    • Recommended
    I love buying stuff that I need a this HD store and specially at the time most needed, with Harve...
    I love buying stuff that I need a this HD store and specially at the time most needed, with Harvey, HD had plenty of things needed and useful to get back on track to our normal living at reasonable prices and better quality than other stores. For similar stores of the same line, HD is my way to go!
    by
    • Verified Purchase
    • Recommended
    Very convenient, knowledgeable and well stocked.
    Very convenient, knowledgeable and well stocked.
    by
    • Verified Purchase
    • Recommended
    Excellent experienc(es) at this particular store
    Excellent experienc(es) at this particular store
    by
    • Verified Purchase
    • Recommended
    Make sure to see Brandon for all your needs. She's an amazing employee who goes above and beyond ...
    Make sure to see Brandon for all your needs. She's an amazing employee who goes above and beyond to satisfy her customers.
    by
    • Verified Purchase
    • Recommended
    If you need a professional and helpful associate talk to Ray S. or Manager Norman. These 2 made ...
    If you need a professional and helpful associate talk to Ray S. or Manager Norman. These 2 made my shopping experience A+
    by
    • Verified Purchase
    • Recommended
    Very nice and friendly staff ,great location,keep up the good work
    Very nice and friendly staff ,great location,keep up the good work
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 634 reviews

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