#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)816-7174
Tool & Truck Rental(248)816-7180
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1177 Coolidge Hwy
Troy, MI 48084
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Customer Store Reviews

  • 4.7 out of 488 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Fast and clean
Fast and clean
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very good store. Dania helps very well!
Very good store. Dania helps very well!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very good store and very good personal!
Very good store and very good personal!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
We very much enjoy shopping in the Home Depot in Troy. We actually go out of our way and travel...
We very much enjoy shopping in the Home Depot in Troy. We actually go out of our way and travel a bit further to shop here. Store is always nice and clean. The shelves are neatly stocked and staff is very helpful. It is a pleasure to shop here.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
none
none
by
  • Verified Purchase
  • Recommended
Excellent service and friendly employees. Products were easily accessible and organized in areas...
Excellent service and friendly employees. Products were easily accessible and organized in areas that related to the projects of my concern. because of their management style, I often find items I made have neglected to list, only to realize and find everything I need in one location. Their employees are well trained in all aspect of the merchandise, both for advice and application of products. Their employees seek out interaction with the customers to offer service and guidance. The store was well stocked and orderly--clean and products were easily accessible. This is the first store I come to when shopping for home improvement supplies.
by
  • Verified Purchase
  • Recommended
The staffs there are very helpful and knowledgeable about their products
The staffs there are very helpful and knowledgeable about their products
by
  • Verified Purchase
  • Recommended
The store is clean and stocked, Most importantly always seems well staffed. Staff is friendly an...
The store is clean and stocked, Most importantly always seems well staffed. Staff is friendly and helpful and believe me I use and visit every department being a contractor. Improvements to the contractor end are noticeable and the efficiency of getting out of the store quickly is appreciated.
by
  • Verified Purchase
  • Recommended
Some stores seem cluttered&claustrophobic, but This HD always seems wide open & stressfree when I...
Some stores seem cluttered&claustrophobic, but This HD always seems wide open & stressfree when I visit...
by
  • Verified Purchase
  • Recommended
The staff in the Customer Service section at this location is second to none. Always extremely fr...
The staff in the Customer Service section at this location is second to none. Always extremely friendly and polite! Great location. Will be back again soon.
by
  • Verified Purchase
  • Recommended
Store was very dirty, trash cans were overflowing and men's bathroom was out of toilet pape . I p...
Store was very dirty, trash cans were overflowing and men's bathroom was out of toilet pape . I purchased over $700.00 worth of tools during this visit and would have purchased more, if the team members would have been knowledgeable about the products in their respective departments.
by
  • Verified Purchase
  • Recommended
Love the new upgrades and checkout and customer service, it has made checkout so efficient. Also...
Love the new upgrades and checkout and customer service, it has made checkout so efficient. Also, I really appreciated how all the holiday greens were clearly marked and signed outside.
by
  • Verified Purchase
  • Recommended
Mr. Shaun and Mr. Z were very patient and helpful. Especially, Mr. Shaun was a very nice and frie...
Mr. Shaun and Mr. Z were very patient and helpful. Especially, Mr. Shaun was a very nice and friendly employee. Thank you so much for their good service.
by
  • Verified Purchase
  • Recommended
Excellent service. Knowledgeable and friendly staff. Well stocked Close to my home
Excellent service. Knowledgeable and friendly staff. Well stocked Close to my home
by
  • Verified Purchase
  • Recommended
Shaun in Appliances was awesome! Very knowledgeable, patient, and friendly and just a really nic...
Shaun in Appliances was awesome! Very knowledgeable, patient, and friendly and just a really nice human being. Helped my buy over $4,000 worth of goods and made sure I got every discount for which the purchase qualified.
by
  • Verified Purchase
  • Recommended
The employees at this store are always helpful. They take extra time to make sure they find what ...
The employees at this store are always helpful. They take extra time to make sure they find what we are looking for. If the item is not available in the store, they offer to help us order it online. Kim Bowers in the cabinet department has been extremely helpful. The store is always clean. I can usually find the items I am looking for.
by
    Went in to buy a dishwasher. Sales staff was knowledgeable, professional and friendly! Great se...
    Went in to buy a dishwasher. Sales staff was knowledgeable, professional and friendly! Great service!
    by
    • Verified Purchase
    • Recommended
    The employees at this store make it outstanding in service.
    The employees at this store make it outstanding in service.
    by
    • Verified Purchase
    • Recommended
    Normally we have above average to excellent experiences at this location. Today there was quite ...
    Normally we have above average to excellent experiences at this location. Today there was quite a backup at the checkout. Maybe the self checkouts needed extra attention from the associated? Lots of people in line moved elsewhere to check out.
    by
    • Verified Purchase
    • Recommended
    Went to store to receive quote for window treatments, store employees were very courteous both Ja...
    Went to store to receive quote for window treatments, store employees were very courteous both Jami and Gail. Gail wrote the quote and scheduled for measurement with Randy and Jennifer. They came out quickly to measure for solar shades. After the measurements were taken, Gail was detailed in preparation of the quote and went over each shade to our specs. Now awaiting installation.
    by
    • Verified Purchase
    • Recommended
    I haven't ever gone in this store and come out empty handed.
    I haven't ever gone in this store and come out empty handed.
    by
    • Verified Purchase
    • Recommended
    Sales associate Z in appliances was very knowledgeable,helpful,and pleasant in assisting in my pu...
    Sales associate Z in appliances was very knowledgeable,helpful,and pleasant in assisting in my purchase.
    by
    • Verified Purchase
    • Recommended
    I shop at this location a lot! I know where most everything is that I require. I would like to ...
    I shop at this location a lot! I know where most everything is that I require. I would like to see a really super great sale on Rust-oleum spray paints. I am purchasing them at meijer's for now. They have a sale on them from time to time. Thank You for having nicely stocked shelves.
    by
    • Verified Purchase
    • Recommended
    Plenty of personnel to guide and answer questions and help through the checkout line. I was extr...
    Plenty of personnel to guide and answer questions and help through the checkout line. I was extremely impressed when I shopped there yesterday. Many times it is impossible to find help in these types of stores, but alas, I had help in guiding me to the proper aisle, help in the aisle and checking out ... yes, I am high maintenance, but the Troy Home Depot delivered customer service!
    by
    • Verified Purchase
    • Recommended
    I had three wonderful people who helped today, Jeremy at the front - cashier, Theresa, in lightin...
    I had three wonderful people who helped today, Jeremy at the front - cashier, Theresa, in lighting, and Kianna, in window treatments. I love that I was able to find everything I needed, and received honest feedback when asked about quality in different brands. Wonderful experience. I usually enjoy Troy Home Depot - but today was the best.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great location. Lots of parking with wide spots. Happy employees and fellow customers. Fair range...
    Great location. Lots of parking with wide spots. Happy employees and fellow customers. Fair range of pricing on products. Easy to locate items main location with visible overhead signage. Quick checkout options with cashier lane flow that makes sense.
    by
    • Verified Purchase
    • Recommended
    If you need to go to customer service for any reason, ask for Shannae. She’s the best.
    If you need to go to customer service for any reason, ask for Shannae. She’s the best.
    by
    • Verified Purchase
    • Recommended
    Employees where very nice and helpful. Store is clean and well stocked. Very pleasant experience.
    Employees where very nice and helpful. Store is clean and well stocked. Very pleasant experience.
    by
    • Verified Purchase
    • Recommended
    The cashier was smiling and very professional in explaining the credit card process
    The cashier was smiling and very professional in explaining the credit card process
    by
    • Verified Purchase
    • Recommended
    The best Home Depot in the Metro area. Friendly employess willing to go that extra mile to help y...
    The best Home Depot in the Metro area. Friendly employess willing to go that extra mile to help you find what you need.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 488 reviews

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