Reviews for Victor #1264

Everyone at the Victor,NY Hove Depot is knowledgable amd helpful.

Paint department gal, Charmaine, knows her stuff and is very pleasant!!

The only pleasant experience was the salesman. After that it went completely downhill and everything was ordered incorrectly. The size of the windows, the molding and the jam extensions.. This was all messed up during the holidays. It still has not been completed correctly. I still don’t have the molding! Nothing has been done about it.

Great experience buying carpet from Home Depot. The employees were all so professional, especially the individual who came to our house to measure. He was so knowledgable, friendly and competent. He showed up on time and walked us through the whole process. Very impressed.

Sump pump stop working and purchased a new one. The issue was the different size of fittings 1 1/4 or 1 1 /2 or 2". Staff helped me match up the existing PVC discharge to new pump with out re-engineering .

Victor Home Depot staff is great. Especially to us elderly, slower moving folks that are trying to do repairs or find a product. Just had another gracious lady spend time solving my home storage problem. Thank you, M.

Excellent service from Nick Lent in Appliances. NIck assisted me in purchasing 2 washers and 2 dryers to replace those my rental house lost in the Canandaigua flood on July 9. Nick was courteous, listened and answered all my questions, gave me good advice and made sure I received two eligible promotional discounts on my purchase.

Great Place, Great Employees, Great Prices!

Marica in customer service was rude, yelled at me. She is overwhelmed and not in control of her behavior. She yelled at other employees saying "I am working on something and can't do two things at once". She made incorrect assumptions on what I needed help with and wouldn't listen to me and yelled at me about how she was trying to help me. She was hostile and I am so glad that she is not my coworker. I am astonished that she can be working with customers. I left there insulted, disrespected, embarrassed and angry. I went elsewhere for my appliance needs

For the first time I used the customer service on line department. It was easy, convienient with texting or emailing back and forth. It took awhile but, eventually the problem was solved and I was given a gift card toward a new faucet at the HomeDepot Victor store. The gentleman who assisted me was very knowledgeable and patient while I narrowed down my choices. He carried my producct to the front and the cashier was also very professional and kind during the check out. The saleman even carried my product to the car! Customer service at it's BEST at the Depot!

The best experience in kitchen design.

Helpful employees helping pick out a vented ceiling light for shower area

I was quite impressed with my visit today. I purchased several keyless entry locks and brought in a few locks to be rekeyed. The associate was very helpful in picking out the right locks and was quite knowledgeable and patient.

Dan S. was extremely helpful to me in finding the right door hinges I needed. What a great young man!

Made a purchase but realized there was an incorrect item on the order. Hailey and Nick went above and beyond to get our purchase correct and never skipped a beat. I’m so glad they made the process as smooth as it could be.

Looking forward to many years of using this fine Entry Door Set.

This store by far has the best customer service! Thanks Joseph!

Elizabeth went above and beyond excellent customer service. She made my visit well worth coming into the store. She needs to be recognized as the perfect customer service representative.

Casey and Derrick were the kindest and most accommodating loaders. They loaded 70 bags of paver sand quickly, efficiently, and exactly as we requested. Keep up the great work guys!

The store is fully stocked and located in a convenient location! Employees are well educated in the inventory and are always eager to assist in finding something! It's always a pleasure to shop here - you always feel like you are "home"!

I looked all over for shower shelves to install on tile, bought several only to have to return them. I should have gone to Home Depot first!

I always have a great experience at Home Depot. The associates are helpful and professional. The items I need are normally in stock, and I appreciate the range of selection and price.

Excellent customer service. Excellent tool rental department. Always has what I need!!!!

Folks were friendly attentive and knowledgeable

From entering to exiting the Victor store everyone was friendly knowledgeable and happy to help me. They answered all my questions in a friendly manner and took care of everything I needed to replace my dryer. Perfect customer service.

So glad I got my Toro zero turn lawn mower from best mower I’ve ever purchased and reasonable priced

Spent more time waiting in line and hunting for parts than I should have.

We had a large flooring project to buy for and the employee we worked with was very helpful.

Bought a garbage disposal that was in unopened box. When contractor came to install, found that it was a used,rusted disposal that obviously had been recycled - had no accessories in box just a dirty,rusted,recycled disposal repackaged in a new box.

Manny working in paints was extremely helpful and provided excellent customer care. Well done.