#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)421-5461
Tool & Truck Rental(585)421-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7600 Commons Blvd
Victor, NY 14564
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Customer Store Reviews

  • 4.7 out of 402 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (402)
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Showing 1-30 of 402 reviews
The VICTOR Home Depot is a great store and the employees are beyond helpful! We love shopping here.
The VICTOR Home Depot is a great store and the employees are beyond helpful! We love shopping here.
by
  • Verified Purchase
  • Recommended
Store is great, employees are great, inventory is great! Just go, buy, return home and do!
Store is great, employees are great, inventory is great! Just go, buy, return home and do!
by
  • Verified Purchase
  • Recommended
We are in the process of redoing our kitchen and found the staff very helpful and informative. Th...
We are in the process of redoing our kitchen and found the staff very helpful and informative. They stay with you throughout your selection process and are very flexible if you decide to change things after leaving the store.
by
  • Verified Purchase
  • Recommended
The store has friendly helpful people, and is very clean.
The store has friendly helpful people, and is very clean.
by
  • Verified Purchase
  • Recommended
David in Mill Work was so very helpful; we were creating out own sliding barn door for a closet a...
David in Mill Work was so very helpful; we were creating out own sliding barn door for a closet and had to find unique solutions to some of the project challenges. David was kind and offered many suggestions. Thanks David!
by
  • Verified Purchase
  • Recommended
Good service!
Good service!
by
  • Verified Purchase
  • Recommended
Very well operated.
Very well operated.
by
  • Verified Purchase
  • Recommended
The key to this store's success is in it's employees. I am always happy to shop here due to how h...
The key to this store's success is in it's employees. I am always happy to shop here due to how helpful they are. The only "ding" I can report on is the mobile ladder/stairs units that are used to stock the shelves: they are often in the aisles, making it difficult to get around them when shopping.
by
  • Verified Purchase
  • Recommended
Excellent service when we remodeled our kitchen..
Excellent service when we remodeled our kitchen..
by
  • Verified Purchase
  • Recommended
I never search without seeking ASSOCIATES who SMILE AND ASK IF I NEED ASSISTANCE.
I never search without seeking ASSOCIATES who SMILE AND ASK IF I NEED ASSISTANCE.
by
  • Verified Purchase
  • Recommended
Every single time I have walked in this store, for the last year and a half since I moved here, I...
Every single time I have walked in this store, for the last year and a half since I moved here, I ALWAYS find someone who is super helpful and takes me to what I’m looking for. The customer service at this store is nothing short of OUTSTANDING!! Thank you!
by
  • Verified Purchase
  • Recommended
Every employee that I have had the pleasure to deal with has been helpful and polite.
Every employee that I have had the pleasure to deal with has been helpful and polite.
by
  • Verified Purchase
  • Recommended
I think Debra in Flooring department postponed her lunch for at least 90 minutes to help me finis...
I think Debra in Flooring department postponed her lunch for at least 90 minutes to help me finish my special services flooring order. Mentioned that to my wife later and found out Debra had helped her tremendously several years ago also. Clearly a pattern of going above and beyond!
by
  • Verified Purchase
  • Recommended
Every employee we encountered over the past month has gone above and beyond to help us. We have v...
Every employee we encountered over the past month has gone above and beyond to help us. We have visited for many different pieces to home remodeling and everyone made an effort to accommodate our needs. In the past 6 months I have seen an up-tick in available employees to ask- this is a huge improvement from years past where I walked around looking for help. I shop here for the convenience and expertise!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This is my favorite Home Depot. I have seen a big difference in the past two years with the leve...
This is my favorite Home Depot. I have seen a big difference in the past two years with the level of customer service. It is usually easy to find someone to help answer questions. They work as a team and if they don't know something, will get you a person who has that knowledge. I appreciate the friendliness of the staff and the organized and well stocked store. Thank you for making Victor Home Depot a pleasant shopping experience.
by
  • Verified Purchase
  • Recommended
I BOUGHT REBAR AND MY HANDS WERE MESSY HOLDING THE REBAR BUT THE CASHIER KEVIN GAVE ME HANDIWIPES...
I BOUGHT REBAR AND MY HANDS WERE MESSY HOLDING THE REBAR BUT THE CASHIER KEVIN GAVE ME HANDIWIPES I COULD USE TO CLEAN MY HANDS AND A BAG TO WRAP AROUND THE REBAR SO WOULDN'T GET HANDS DIRTY AGAIN. KEVIN WAS FRIENDLY AND I APPRECIATE THE SMALL THINGS HE DID FOR ME. THANK YOU!
by
  • Verified Purchase
  • Recommended
Terrific store with helpful, knowledgeable employees!
Terrific store with helpful, knowledgeable employees!
by
  • Verified Purchase
  • Recommended
The store was well organized and easy to access. Salespeople were friendly and knowledgeable.
The store was well organized and easy to access. Salespeople were friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Always found what I needed when I was there. Employees were all very friendly and helpful
Always found what I needed when I was there. Employees were all very friendly and helpful
by
  • Verified Purchase
  • Recommended
Perfect store, perfect inventory, perfect employees! Perfect shopping experience!
Perfect store, perfect inventory, perfect employees! Perfect shopping experience!
by
  • Verified Purchase
  • Recommended
Looking for a bedroom floor. Lots of choices in stock with great service by the flooring speciali...
Looking for a bedroom floor. Lots of choices in stock with great service by the flooring specialist. Guided us to an excellent choice.
by
  • Verified Purchase
  • Recommended
Always friendly, all know where everything is - and all are there to help - with a smile!!!
Always friendly, all know where everything is - and all are there to help - with a smile!!!
by
  • Verified Purchase
  • Recommended
Clean ... well-stocked. Associates are typically knowledgeable. Shout out to Kevin in Floori...
Clean ... well-stocked. Associates are typically knowledgeable. Shout out to Kevin in Flooring/Tile ... and Leonard in Lumber. Just outstanding men ... working for a great company. KEEP UP THE GOOD WORK!
by
  • Verified Purchase
  • Recommended
I always start at Home Depot when searching for home improvement supplies. They have the best sel...
I always start at Home Depot when searching for home improvement supplies. They have the best selection of the best products. The staff is always helpful. Perfect example- Ryobi one plus cordless tool line- a home Depot exclusive!
by
  • Verified Purchase
  • Recommended
Great store with great employees, especially cashier Tammy ( : Very good place to get all our it...
Great store with great employees, especially cashier Tammy ( : Very good place to get all our items for construction!!
by
  • Verified Purchase
  • Recommended
Excellent store to do business in. Associates are knowledgeable, accessible, friendly. Store is w...
Excellent store to do business in. Associates are knowledgeable, accessible, friendly. Store is well organized and clean.Always a good shopping experience.
by
  • Verified Purchase
  • Recommended
Flooring department was extremely helpful in solving a problem that I had. The employees were ve...
Flooring department was extremely helpful in solving a problem that I had. The employees were very friendly and helpful. Would recommend them wholeheartedly.
by
  • Verified Purchase
  • Recommended
I find the employees at this location to be extremely helpful and courteous.
I find the employees at this location to be extremely helpful and courteous.
by
  • Verified Purchase
  • Recommended
The Victor New York store is an example for other Home Depot should strive to be. The employees ...
The Victor New York store is an example for other Home Depot should strive to be. The employees are always welcoming and willing to help you find what you want. I recently bought pier tools there and the cashier worked with me and from there on I will buy Ryobi tools from Home Depot as well as the Husky brand tools.
by
    • Recommended
    People in Pro Desk are the best!
    People in Pro Desk are the best!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 402 reviews

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