Reviews for W Huntsville #803

Jeff at Pro desk is very helpful!

Great outdoor plant selection and very nice, helpful employees

I bought 2 Toshiba portable air-conditioning units at home deposits they have done well in keeping my 1460 square ft. home Kool and comfortable... and

I recently went to the Home Depot to make a return. The gentleman who was assisting me - Jim Rives, attempted the return, but wasn’t able to do so. I asked to see the manager for further assistance. Dustin - the manager spoke to me about the return policy and was still helpful enough to honor most of the cost by providing me a partial in-store credit and cash return. I appreciate both Jim’s professionalism in his assistance and Dustin for his patience and professionalism in assisting me to resolve the issue. True Professionals!

We are a new homeowners doing our landscaping for the first time, and really appreciated the advice and help of the employees! Our car couldn’t handle the weight of all of our stone pavers in one trip so they let us bring it in two trips! They were super friendly and super accommodating. Definitely a great experience!

Even though the part I wanted could not be found (it was the last in stock) the customer service was great they were able to find and help me get a good substitute for what I needed.

I love when team members offer more help than expected. Thanks Makenna up front and Ty in lumber. Made shopping today enjoyable.

There are people need to learn how to get off the cell phone The people need to learn how to get off the cell phone no more texting

Very happy about our experience at Home Depot. Sales staff was a pleasure to work with.

Home Depot always makes the customer happy. Great customer service. On phone and in store.

I WAS HERE TO PURCHASE HARDWOOD FLOORING AND THE EXPERIENCE WAS EXCELLENT! AWESOME CUSTOMER SERVICE! GREAT PRODUCT!

I had an online order where I received someone else's order. So I stopped at the Madison store to see if they could help so I would not be delayed another week to 2 weeks finishing a critical remodel. They had what I needed in the store and said they would be glad to exchange it for me. They could have told me no I would have to wait for the pickup and correction from the online service center which could take a few weeks. But they said we can fix it for you and now they have a much more of my business!

Eddie provided excellent customer service and insight in helping us with our purchase.

I prefer this Home Depot out of all the Home Depots in Huntsville. It's clean and the associates are genuinely helpful. Also much more courteous. It even seems to have better selections than the larger Home Depot

I am in this store multiple times a month. Staff are always available, friendly and helpful. A real pleasure doing business here

Kris @ Customer Service went above and beyond to assist us with our return. She also called us over to customer service to complete our ‘Pro’ transaction after that department was closed for the evening. Kris’ is a stand out employee who is definitely an asset to Home Depot #0804

We bought some insulation at home depot. It was a better price than online . It was quicker and easier to get . Very pleased with our trip to Home Depot!

I drove over an hour to get what I needed at this store. The gentleman in flooring and the young man who loaded my SUV could not have been more helpful. Not only that, but their genuine friendliness made my experience well worth the drive!

My husband and I went in to look at and buy a refrigerator. Stig came right up to us and walked us through several models and their features. He even showed us some options online that weren’t in the store. He was so helpful and so professional. As we were walking out of the store I told my husband that this Home Depot will be the only home improvement store we will go to from now on. Best shopping experience ever!

Went to the store mid afternoon associates were friendly, helpful store was clean checkout was fast

My experience with Home Depot has always been good and if there is a problem, the manager has always resolved any issues!

What a wonderful experience I have shopping at this location no matter what I need in the store. I always enter near the Lumber area so I can pass by the pro desk just to say hello to the friendly employees that work there.. These guys go above and beyond my expectations when ordering materials or looking for something I cannot find.

The employee customer service was incredible. Dallas, went above and beyond and create an experience that was second to none! Denise and Abigail jumped in to assist as well. Dallis showed leadership and expertise!

New products you buy are damaged. I spent close to $600 dollars for a product and get it home to find out it's damaged. I did not go to work and work my butt off for expensive junk. Not mention the hassle to return and replace it. Was never offered help and I have knee and back issues. Past five young men that work there, not one offered to help much less offer to get me a dolly....

I knew nothing about quartz countertops and the salesperson helped me understand the qualities and pros and cons while choosing countertops. The salesperson made the shopping experience easy and I loved what I chose. The salesperson helped me set up installers and plumbers, I did not have to do anything.

Jaz at the customer service desk made my day today by taking care of a problem for me very professional, friendly and with a smile on her face the entire time. It was such a pleasant experience and I thank this young lady Jaz for it. She took care of my needs timely, efficiently and to my satisfaction. Thank you again Jaz!!!

My husband and I had checked the stock online to find a particular holiday item. When we got to the store, it was not on the floor but one employee, Ken, was determined to find the item for us and checked different areas until he found a brand new one in the box! He really went above and beyond!

I'm very please with the service given to me at home depot in Madison, Al . I would recommend visiting for appliances.

It took me quite a while to get someone to help my wife (an invalid in a wheelchair) and I what to buy and when we finally got someone he was inexperienced and took a very long time to do the computer work. I'm not sure that the installation service invoice is correct and I can't determine who is going to do the installation or how to contact them. The installation install time period is 3 month wide and we need the installation quickly for my wife.

Jason was Awesome!!! He was very informative. He helped us find our lumbar for the pantry shelf, cut it down safely and very conversational.