#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)336-1662
Tool & Truck Rental(330)336-1668
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1155 High Street
Wadsworth, OH 44281
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Customer Store Reviews

  • 4.6 out of 343 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-30 of 343 reviews
Dwight, Rich, and Don went far above and beyond to help me convert my tow behind spreader in to a push behind spreader. Please commend them! I am very thankful!
Dwight, Rich, and Don worked together to convert my tow behind spreader in to a push behind spreader. All were very helpful and interested in accomplishing this task with me. Dwight suggested attaching aluminum poles to push from behind. He then advised me that tool rental may assist with drilling the holes for the poles. Rich did that in tool rental and was willing and friendly to do so. Dwight and Don worked together at the end to choose the right bolts/nuts to attach the aluminum poles to the spreader. All were great, helpful, interested in assisting me, and took nearly an hour of their time to accomplish this task for me. I absolutely love my new push behind spreader and fertilizing my lawn now is so much easier than before. Please commend Dwight, Rich, and Don for going far above and beyond! Dwight, Rich, and Don, thank you very much. David - stopped in a few weeks ago. Please see my picture below.
by
    • Recommended
    Great customer service
    I was sent to The Wadsworth store because they had an item in stock that I wanted. A gentleman tried to help me find it and we could not find it. Then he realized it was at the top of the shelf in a forklift needed to be used to get it done. Two more people came to use the forklift and got my item down. All three were very very helpful. Shout out to John, zack, and mark.
    by
      • Recommended
      Excellent service
      I have asked several times foe help finding a specific products and the employees are always friendly and helpful.
      by
        • Recommended
        Happy Shopper
        As in any store things start at the top, this store must have a great manager. Everything went so smoothly.
        by
          • Recommended
          Pro account not useful after changes.
          Although the pro desk in Wadsworth is still staffed with good people, the pro advantage is no longer a factor for me. My account is not a million dollar account so I do not get the same benefits. My perks are on a lower scale and I no longer get any discounts. My last bid room purchase netted me zero discounts. I spend between $50K and $100K per year in materials and I feel like it’s not enough. I get no incentive at all, to not go elsewhere for my materials.
          by
          • Verified Purchase
          • Pro
          Nice to see good peoples working in store
          I’m coming from Cincinnati to help some fam friends and I’m shoping most of the time in this home depot. In pass 3 days I was 5 times in store Audrey and Kim the 2 cashiers what I met more times was very friendly, respectful. Thanks
          by
            • Recommended
            Very helpful
            The employees were very friendly and helpful.
            by
              • Recommended
              Above and beyond
              I was hunting down identifying flooring for a house my daughter had purchased. The home was built in 1900 and I was having a hard time finding the type of wood. And where I might find this specialty item. The gentleman in flooring took me over to Jerry to see if he could help. With his help I was able to find a local company that would be able to manufacture the flooring since it is no longer readily available. Jerry went above and beyond to help me and it was appreciated!
              by
                • Recommended
                Self Checkout System
                Pretty frustrating mainly having to use the self checkouts while employees just stand around doing nothing watching you. Not what I would call meaningful employment. Maybe HD should consider dumping or greatly reducing the self checkouts and have those watching actually check people out.
                by
                  Home Depot
                  My husband and I love Home Depot. We like how we can find everything we need so fast and everyone is so nice and helpful when we need help.
                  by
                    • Recommended
                    Exceptional and friendly service!
                    From the time I walked in to the time I checked out every employee was smiling and eager to help me and explain things to better my home improvement project.
                    by
                      • Recommended
                      Great store
                      This is a very good store with friendly staff. It is one of the smaller Home Depot stores, but it is convenient and they carry a lot of inventory. The tool rental is great as well.
                      by
                        • Recommended
                        Beware
                        Make sure to check prices, items ring up higher at register.
                        by
                          great service
                          bought an appliance and cashier was very pleasant. treated me like an important person
                          by
                            • Recommended
                            Friendly and knowledgeable employees
                            I needed help find hardware and Leonard was very helpful!
                            by
                              • Recommended
                              Super friendly and helpful team
                              Big box store with a small local hardware store vibe! The team here is incredibly friendly, helpful and always goes the extra mile to accommodate their guests!! We’ve only had once or twice where they didn’t have what we needed, but they got out their handhelds and found right where we could get it immediately.
                              by
                                • Recommended
                                Home Depot
                                This store is always very helpful.
                                by
                                  • Recommended
                                  Great customer service
                                  Anyone can go anywhere to buy most anything these days. What sets a store apart from others is the customer service. I go back to Home Depot because of employees like Gayle who are knowledgeable, beyond friendly and use non-pressure sales tactics. Gayle is there to explain the different appliances so you can make an educated decision based on facts.
                                  by
                                    • Recommended
                                    Great customer service
                                    Employees are always friendly and knowledgeable, ready to help in any way they can.
                                    by
                                      • Recommended
                                      Great customer service
                                      Very helpful and insightful
                                      by
                                        • Recommended
                                        Great employees
                                        Sam H was very helpful in the plumbing department. E used self checkout which is great. We were greeted coming and going at the store.
                                        by
                                          • Recommended
                                          Need paint? See Dale!
                                          Dale takes the time to ask the right questions and understand your needs.
                                          by
                                            • Recommended
                                            Screwed up order
                                            I purchased a toilet, tub and surround on 2/02/2023 and picked it up on 2/03/2023 and they tell me that they don't have to surround, even though they had one on the day I PAID FOR IT. SO THEN I GET TO DRIVE TO THE FAIRLAWN STORE TO SEE IF THEY HAPPEN TO HAVE ONE. FORTUNATELY THEY DID, I WON'T BE SHOPPING THE WADSWORTH STORE ANYMORE!!!!
                                            by
                                              awesome
                                              this store is perfect, clean and organized, everyone is nice and easy to get help here if needed!
                                              by
                                                • Recommended
                                                Excellent paint department
                                                Excellent paint department with good quality paints. Employees were knowledgeable and service was top notch!
                                                by
                                                  • Recommended
                                                  Need Paint Dale is your guy!
                                                  I was taking on a painting job at home and Dale, in the paint center, was able to give me advice on the paint and tools I needed to get the job done the right way. He was very understanding as I was not completely sure of the colors I wanted to use and recommended trying out some samples to decide.
                                                  by
                                                    • Recommended
                                                    Friendly and helpful staff
                                                    Bryson, the asst manager, goes above and beyond. Every employee we came in contact with were very friendly and helpful.
                                                    by
                                                      • Recommended
                                                      Convienient
                                                      Unfortunately , inventory isn’t great
                                                      by
                                                        • Recommended
                                                        Friendly Staff
                                                        We were working on a new project and Dale in the paint department was exceptionally kind and knowledgeable.
                                                        by
                                                          • Recommended
                                                          Great service.
                                                          Bought a Hampton Bay light: 17.5", 3-Light Oil-Rubbed Bronze Flush Mount w/Bell Shaped Frosted Glass Shades that is great.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 343 reviews

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