#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)336-1662
Tool & Truck Rental(330)336-1668
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1155 High Street
Wadsworth, OH 44281
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Customer Store Reviews

  • 4.6 out of 343 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-30 of 343 reviews
Everyone is helpful and professional. I feel like I go in unsure of what I need and I am always g...
Everyone is helpful and professional. I feel like I go in unsure of what I need and I am always guided to the right products.
by
  • Verified Purchase
  • Recommended
Awesome place for DIY stuff - even for harder projects that are beyond my skill level. Friendly a...
Awesome place for DIY stuff - even for harder projects that are beyond my skill level. Friendly and helpful employees! Love going there to browse for ideas too.
by
  • Verified Purchase
  • Recommended
My shopping experience was helpful and informative with the purchase I made.from the Wadsworth Ho...
My shopping experience was helpful and informative with the purchase I made.from the Wadsworth Home Depot.Their customer service, helpfulness, and work ethics will keep me coming back!,
by
  • Verified Purchase
  • Recommended
This store is always clean and the employees are extremely helpful.
This store is always clean and the employees are extremely helpful.
by
  • Verified Purchase
  • Recommended
The worst Home Depot in the area, customer service is nonexistent, and staff act like customers a...
The worst Home Depot in the area, customer service is nonexistent, and staff act like customers are operating them, and they have something better to do with their time rather than helping you A Terrible shopping experience after which you walk away with an extremely unwelcoming feeling I will in future rather drive a little further and shop at Louws
by
  • Verified Purchase
Thanks to the very kind employees who spoke kindly, were very courteous and helpful! Made my shop...
Thanks to the very kind employees who spoke kindly, were very courteous and helpful! Made my shopping experience great! I did not look at the name tags so can't tell you their names but they were older men. My cashier was Anthony.
by
  • Verified Purchase
  • Recommended
This store was nice and clean all the employee were very friendly and helpful, they had everythin...
This store was nice and clean all the employee were very friendly and helpful, they had everything I was looking for in stock, one of the associates Sandra that helped me find one of the items I was looking for was the same associate that helped me at the checkout and she was so friendly she said enjoy the sunshine outside and to have a great day.
by
  • Verified Purchase
  • Recommended
Warning ... Home Depot does not about its customers. If you plan to buy something in the store, ...
Warning ... Home Depot does not about its customers. If you plan to buy something in the store, be prepared. We tried to buy a shower that was displayed. It’s not in stock and will never be in stock. The store cannot order it for you and have it shipped (free) to the store. Instead, you are forced to have it shipped to your home (for an additional $79!). And if, by chance, you are a serviceman/veteran, you are denied the 10% discount for the purchase. In our case, this shower cost us an additional $169. Start shopping around.
by
  • Verified Purchase
I just moved to this area and I don't want to shop at another HD again! Every employee is kind a...
I just moved to this area and I don't want to shop at another HD again! Every employee is kind and helpful and even when they're busy, someone always takes the time to help. They have a lot of items in stock, and online ordering for pick up is a breeze. Customer Service is stellar, as well. This HD makes it fun to shop there.
by
  • Verified Purchase
  • Recommended
Most of the employees really know where products can be found and are fairly knowledgeable about ...
Most of the employees really know where products can be found and are fairly knowledgeable about them. There are two older gentlemen that work in the paint department and they really know a lot about the products there.
by
  • Verified Purchase
  • Recommended
Not really happy with my purchase and sure not happy with my return experience. Shopping elsewh...
Not really happy with my purchase and sure not happy with my return experience. Shopping elsewhere for a snowblower.
by
  • Verified Purchase
The sales rep in the paint department was extremely courteous and helpful.
The sales rep in the paint department was extremely courteous and helpful.
by
  • Verified Purchase
  • Recommended
Continue being awesome and thank you for workingThrough a pandemic.
Continue being awesome and thank you for workingThrough a pandemic.
by
  • Verified Purchase
  • Recommended
I appreciate Dale, the gentleman working the paint department. Always friendly and helpful, knowl...
I appreciate Dale, the gentleman working the paint department. Always friendly and helpful, knowledgeable on the products.
by
  • Verified Purchase
  • Recommended
Helpful, kind employees that want to help.
Helpful, kind employees that want to help.
by
  • Verified Purchase
  • Recommended
The Wadsworth Home Depot provides a positive shopping environment for all of its customers. The ...
The Wadsworth Home Depot provides a positive shopping environment for all of its customers. The combination of product knowledge by the associates and availability of product ensures the shopping experience is complete. Thank you to all of the employees, from freight, to cashiers, sales associates, specialists, supervisors, department heads and managers for years of setting the standard for retail excellence!
by
  • Verified Purchase
  • Recommended
This store always has helpful employees, and always has good stock of what you’re looking for...I...
This store always has helpful employees, and always has good stock of what you’re looking for...If the stock may not be their employees will find it for you.
by
  • Verified Purchase
  • Recommended
I received exceptional service from Sales Cashier Silver.
I received exceptional service from Sales Cashier Silver.
by
  • Verified Purchase
  • Recommended
This store sucks! The staff had all of the panel and flat carts tied up relocating inventory. The...
This store sucks! The staff had all of the panel and flat carts tied up relocating inventory. There were only three available (and in use) for customers. I guess they do not want to sell lumber or sheet goods except by the arm load. And when this was told to the checkout clerk I got no response.
by
  • Verified Purchase
Really came down to Dale in paint going the extra mile and helping us every step of the way. Than...
Really came down to Dale in paint going the extra mile and helping us every step of the way. Thank you Dale
by
  • Verified Purchase
  • Recommended
I live in Cleveland with a Home Depot store about 2 miles from my home. I would rather shop in th...
I live in Cleveland with a Home Depot store about 2 miles from my home. I would rather shop in the Wadsworth store than the one closer to my home.
by
  • Verified Purchase
  • Recommended
If you are not a "preferred" customer or have an online order pick-up, good news, you will have a...
If you are not a "preferred" customer or have an online order pick-up, good news, you will have a reserved parking space. The rest of us are made to feel unwelcome to visit the store and must park in the lot of an adjacent store. If you are COVID adverse, get comfortable in waiting in line for someone to cash you out because if you use self-check out, you will be required to pick up a hand held scanner, which are not disinfected between guests, and then use an antiquated touch screen to pay for your item - also not disinfected between guests. Very disappointing - I will go elsewhere for my projects.
by
    Got help quick for what o was looking for got what I needed got help getting in vehicle price was...
    Got help quick for what o was looking for got what I needed got help getting in vehicle price was right don’t think I could ask for anything else’s
    by
    • Verified Purchase
    • Recommended
    Extremely poor customer service and I was belittled my one particular employee
    Extremely poor customer service and I was belittled my one particular employee
    by
    • Verified Purchase
    I went in to the Home Depot in Wadsworth to purchase a refrigerator, oven, dishwasher, washer and...
    I went in to the Home Depot in Wadsworth to purchase a refrigerator, oven, dishwasher, washer and dryer. I was greeted and helped by the sweetest, most knowledgeable man: Ted. He pulled out his (well worn) copy of Consumer Reports and we spent over an hour choosing the best appliances and deals for my new home.
    by
    • Verified Purchase
    • Recommended
    I'll be back
    I'll be back
    by
    • Verified Purchase
    • Recommended
    Employees Were Friendly & Helpful... Customer Service Is Important to This Home Depot! Great Man...
    Employees Were Friendly & Helpful... Customer Service Is Important to This Home Depot! Great Management Produces Great Employees... BRAVO! HIghly Reccommend This Location! Thankyou ;*)
    by
    • Verified Purchase
    • Recommended
    Ordered material per suggestions from home depot and would pick up. was called and told entire or...
    Ordered material per suggestions from home depot and would pick up. was called and told entire order ready. Not the case and they could not ship part to my house for free(1pound part) 400.00 plus order. No help loading lumber and cement. Try a different store as well as different corporation. No customer service!
    by
    • Verified Purchase
    1 found this review helpful
    We needed help picking stain and varnish. Store Employees went above and beyond to help us and ga...
    We needed help picking stain and varnish. Store Employees went above and beyond to help us and gave us tips on how to get the best outcome on our project. Hooray Home Depot !!!
    by
    • Verified Purchase
    • Recommended
    Love the friendly staff and how willing they are to help even if they do not know something right...
    Love the friendly staff and how willing they are to help even if they do not know something right off hand! Always find more than we need! Store is always clean and seems organized. Plenty of staff around if you need help.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 343 reviews

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