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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
May 16, 2024
Excellent service
No problems found what I need and was able to fix the problem
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Recommended
Apr 30, 2024
Customer Service
I was total impressed with Waterloo Home Depot. I went in to try to pick carpeting for my whole upstairs. The lady was so helpful and did not much me into picking it out. Definitely will be back in the future when we finish up the other rooms.
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Recommended
Apr 23, 2024
Amazing Employees
I talked with Sally from the floral department and she was extremely nice and helpful! Will shop here again!
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Recommended
Apr 10, 2024
great choices and proces
We were looking for the best option at the best price and compared at other stores and believe we got the best deal.
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Recommended
Mar 11, 2024
So helpful!
Jordan in flooring was so helpful. He answered any questions that I had about flooring. If he didn’t know the answer, he found a supervisor that did. Such a great experience!
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Recommended
Feb 8, 2024
Very clean and organized!
The AMAZING Sally was very helpful at the self checkout station. One of the guys at the Pro Desk came out to help me load sheets of Plywood onto a cart. I am from Utah working in this area for a few weeks. The people of Waterloo have been courteous and kind. I love it!! Thank you!
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Recommended
Jan 25, 2024
Great Experience
Payton and Vaughn in the blinds department were very knowledgeable and curtious. Great to see that in this day and age we are in! They made the whole shopping experience worth it.
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Recommended
Jan 19, 2024
Great help
They have great help working at this store. If you have a question they will find the right person to get the honest answer.
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Recommended
Jan 8, 2024
Friendly and Helpful Staff
The staff are always friendly and helpful. They take the time to greet you and ask if you’re needing any help or assistance.
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Recommended
Dec 15, 2023
My store
I live 23 miles from a competitor of yours. I prefer to drive the 55 miles to your store, because you offer all the things they do not: cordial and knowledgable help, good quality products, cleanliness.
by
Verified Purchase
DIY
Recommended
Dec 9, 2023
Poor customer service
Customer service sucks - I was made to feel like I was stupid & they didn’t even bother to check or help me look for an item that I was inquiring about.
by
Nov 29, 2023
Great customer service
We tried checking with Home Depot yesterday for flooring. We hadn't been there for a while. We found what we needed at a good price with great customer service. Thank you, Curtis! We will be back again!
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Recommended
Nov 13, 2023
Awesome customer service
Great customer service! Thank you!
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Recommended
Oct 29, 2023
great customer service
Always employees around to help you find products.
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Recommended
Oct 26, 2023
There's no place like Home!
After a bad experience at another store we came over to home depot. I can not say enough about how knowledgeable the staff is. They were kind, considerate and able to help us almost immediately. They had everything we needed in stock and were able to order the one item that wasn't. We could not be happier with our experience.
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Recommended
Oct 15, 2023
Associates
I was greeted upon entering the store by the service desk attendant then proceeded to expedite my return. Cliff in tool isles assisted me locating items that I needed. Was quite a few items. And stuck with me.👍
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Recommended
Sep 18, 2023
Great employees
Super help and great employees. Jeff and Quan
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Recommended
Sep 18, 2023
Quality products and clean store.
I love Home Depot. If I need help, I always get it with a smile.
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Recommended
Sep 14, 2023
Great employees
We bought our entire kitchen appliances . Going back for more things.
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Recommended
Aug 30, 2023
Great customer service
Great customer service. There were 4 employees who offered assistance while I was shopping in the store. I found everything I needed and actually spent more time on reviewing the store than it took to find everything on my list. Thank you!
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Recommended
Aug 14, 2023
Great Customer Service
Just pick up my bathroom vanity top. the 2 guys back there were friendly and helpful the younger one opened the box a bit so I could look at it for imperfections and the other man gladly pushed the cart ( after getting me one) to the cash register. Help with the checking out process( I'm a novice) was provided by Cheryl and Tom who then helped me get it loaded into the back of my SUV. Even got to chat with another employee about his beautiful hair color and a greeting from the manager too Thanks guys!
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Recommended
Jul 29, 2023
Great selection of merchandise. Most of our purchases has related to yard and garden supplies as our home is good except when things break down like our clothes washer did this week.
We don't purchase here 12 months of the year as we are retired "Winter Texans" and you have a Home Depot Store in our back yard so to speak in Mission, Texas where we are the other 6 months of the year and we're always going there to purchase "up keep" items to keep our place in Fiesta Village going. We also support a mission at Penitas, Texas and help purchase items for them also. It's called His Hands Ministry.
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Recommended
Jul 13, 2023
Friendly staff!!
I will definitely shop this Home Depot again!!! They have the best staff around. I can't think of another place I've been, that staff has helped me because they wanted to (not because I asked, and it's their job) and were truly happy to do it!!!
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Recommended
Jun 23, 2023
Very helpful
My visit to Waterloo Hope Depot was made very enjoyable, as I recieved outstanding service from the staff.
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Recommended
May 20, 2023
Servicee
Excellent friendly and knowledgeable service. Went out of their way to assist.
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Recommended
May 14, 2023
Love shopping here! This place has the friendliest helpers around!
The people in the store are the friendliest big box do it yourself people in the area. I always love shopping here because they won’t just point you in the right direction. They will take you to it! And when I had difficulty at the cash register with the self check out, Scott jumped right in, and just practically took over! And did it with a smile and a friendly word or two.
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Recommended
May 13, 2023
Carpet experience
Jordan was very friendly and helpful as we scheduled our measurement. The gentleman who did the measurement was quick and thorough. Payton then helped us in store when we were ready to pick out carpet. The selection was great and had exactly what we needed.
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Recommended
Apr 23, 2023
Great service all around
This store has always been great. The employees are friendly and offer to help you. We also found people in each department to be very knowledgeable of that area.
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Recommended
Apr 12, 2023
my favorie
always Plesant, waterloo home depot is always friend also
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Recommended
Apr 7, 2023
Impressive store
When a product we purchase does not work out for us, they are friendly and accommodating and will let us return it. If I look unsure where a product is, they are always there to help me out, assuring me that they are here for me.