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Filter Reviews By:Rating, Profile, Gender, Age (406)
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Showing 1-30 of 406 reviews
Jan 31, 2024
Best Customer service!
I purchased a new stove today. Though it won’t be delivered until Monday, I am writing to express my thanks to the young man who assisted me. His name is John Reeves and he was absolutely amazing! I was greeted and assisted. He was very thorough and quite polite. Excellent service!!
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Recommended
Jun 29, 2023
Great Customer Service
Tom B worked diligently to ensure we had undamaged stringers to repair our deck stairs. He was both caring and efficient! With outstanding manners!
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Recommended
May 3, 2024
Great place
The associates at the store are always friendly and helpful.
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Recommended
May 2, 2024
Great store
Our favorite Home Depot
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Apr 10, 2024
Outstanding service!
Customer service was outstanding helping myself and co-workers navigate place a substantial order, and went the extra mile to insure accuracy of the large order was entered, took the time to insure best price offers were applied...excellent job Stephanie!
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Recommended
Apr 7, 2024
Mike is awesome!
Mike the cashier was in a great mood and helped us navigate the app/online experience
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Recommended
Mar 5, 2024
Exceptional Customer Service!
The associates at the Watertown store are super friendly and welcoming
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Recommended
Feb 12, 2024
Well Stocked one stop store
I and my contractor purchased almost everything needed for a cottage remodel at this store. Fair prices with great service.
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Recommended
Jan 16, 2024
Great Salesperson
I am always pleased at the number of knowledgeable employees in this store. Very helpful as well!
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Recommended
Jan 1, 2024
great job to the team
i had been several stores searching for dishwasher. i knew little about dishwashers. your team took the time to explain the options to me and made the decision i made a great success at home. Your team gets a definite 5 stars
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Recommended
Dec 20, 2023
Great customer service
So grateful for the wonderful staff there. They are so helpful and always available.
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Recommended
Dec 19, 2023
Good people good products
Shop here frequently
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Recommended
Nov 24, 2023
Great Employee Service
Mindy was just awesome! She helped me get my tax-exempt discount.
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Recommended
Nov 20, 2023
Great service
Thank you to the staff at Home Depot, helped me find the plumbing parts I needed and helped me save money, also thank you for helping me set up my military discount by registering on the app, and thank you for walking me through the process. Y’all are awesome
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Recommended
Nov 10, 2023
Great store
David in the window department walked us to all the things we were looking for on our list and thanked us for choosing the Watertown home depot
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Recommended
Oct 21, 2023
Home Depot / HOLBROOK HEATING INC
HOLBROOK HEATING INC the best company and is second to none. By far the best hvac company I have used in the 7 years as a home ower!
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Recommended
Oct 14, 2023
Excellent customer service
All staff very helpful and accommodating, definitely above and beyond.
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Recommended
Sep 9, 2023
Amazing
Amazing, knowledge, friendly
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Recommended
Sep 7, 2023
Great customer service and Assistant Store Manager!
Jada at customer service and Angel the assistant store manager were amazing when we had issues with a gift card being deactivated. They went over and above to help as much as they could and we are so very grateful. Due to their help we'll definitely go back to Home Depot in Watertown, NY.
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Recommended
Sep 7, 2023
Kitchen Cabinets
Terri was a rockstar helping us to choose cabinets for our new kitchen. Very patient and very nice.
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Recommended
Jul 28, 2023
Behr oil based stain
Purchased Behr oil based stain for our deck and shed. Had it tinted and it came out amazing. What a face lift it gave. There were so many color choices to choose from. It went on so easy and quickly.
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Recommended
Jul 26, 2023
Better than any store we shopped in.
Better than any store we have shopped in, would go there before any other store.
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Recommended
Jul 25, 2023
Very helpful employees
Came to Home Depot with a large project and the employee did an exceptional job helping me break it down and executing the design and planned implementation.
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Jul 11, 2023
Great customer service
Three guys were extremely helpful, friendly in assisting me loading a patio set in the back of my Subaru Crosstrek. They went above and beyond and didn’t feel like they were out out.
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Recommended
Jul 11, 2023
Great customer service
For the past few days of walking in I was always greeted and was always helped, and when I didn't know what I needed and asked for help they show me what I needed and how it works. Shout out the plumbing and electric
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Recommended
Jul 4, 2023
Very friendly and helpful staff
We have been very impressed by how courteous the employees at Home Depot have been on our last several trips to Home Depot. Way to go!
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Jun 29, 2023
Great prices and selection
purchased several appliances during their 4th of July sale. Can't beat the prices or selection. Customer assistance was top notch. Love this store.
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Recommended
Jun 13, 2023
Excellent Customer Service
On our most recent visits to Home Depot in Watertown, we were pleased to find such helpful, friendly, and personable customer service. Our experience in the Lumber Department was excellent. We were able to find the product we needed and receive top notch service in having it cut to the size we needed.
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Recommended
Jun 6, 2023
Exceptional Employees and customer service
Everyone we interacted with at the store was pleasant, knowledgeable , and helpful. Great customer service!
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Recommended
May 25, 2023
Helpful Attitudes!
I came in with a small idea of what I was trying to do for a DIY project. The employees could not have been more helpful without making me not feel any kind of negative attitude about what I was trying to do. (Being an "older" single woman that does not have extensive knowledge), it was refreshing to be treated so kindly! Thank you!