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Filter Reviews By:Rating, Profile, Gender, Age (406)
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Showing 1-30 of 406 reviews
Apr 14, 2022
Great customer service picking a lovely carpet
have not had carpet installed yet but are very pleased with the quality of the carpet and the great customer service giving by Mindy Hutt
by
Recommended
Apr 9, 2022
Amazing shopping experience
Went there in a Sunday to browse around for options to replace our sliding patio doors. The associate we had went above and beyond explaining the pros and cons of different types. He was so accommodating. I will definitely be back!
by
Recommended
Apr 8, 2022
Great store
They are always friendly and helpful. The store is clean. A great variety of products and services
by
Recommended
Mar 14, 2022
Lots of choices
I recently had a leak under my bathroom sink, so I had to buy a new faucet, hoses, and drain. Home Depot had lots of faucets to choose from and plenty of hoses and gaskets. The staff were helpful and made finding what I needed much easier. Thanks!
by
Recommended
Mar 9, 2022
Amazing staff
I bought a paint and several supplies from this store to upgrade my sons room and closet, I had a small issue with the coverage (one coat paint that took two coats) and the female working (I’m so sad I didn’t get her name) provided me with options on how to remedy my issue, the next day I got a call from a representative of the paint supplier to address my concerns further. The staff is amazing, knowledgeable, kind and genuine, I will always go back there!
by
Recommended
Feb 16, 2022
WATERTOWN NY Home Depot
The HD employees are helpful and friendly; and I've enjoyed shopping there because of it!
In addition, what I haven't been able to get locally, I've found online and picked up at the store within a pretty reasonable timeframe. I also appreciate that HD credit has worked with me on allowing 12mo 0% financing for my rather extensive project!
by
Recommended
Nov 2, 2021
Great in store customer service
Mike from the Gardening dept is the most helpful, friendly guy in store.
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Recommended
Oct 31, 2021
Pro Dessk
Angel is the go to person at the Watertown Home Depot
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Recommended
Oct 25, 2021
Friendly atmosphere
I bought a whole lot of stuff for my kitchen and bathroom renovation yesterday and one employee helped me out with all my questions and he even offered to help with carrying all the stuff I bought in my car and helped me load them out. Very friendly staff and good atmosphere! I give them 5/5 kudos! Keep up the good work!
by
Recommended
Oct 17, 2021
Great Management Team
Always a great experience at this Home Depot. This is attributed to a solid and consistent management team.
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Recommended
Oct 4, 2021
Great store!
I love this home depot. They are very competent and care.
by
Sep 30, 2021
Getting it Done
Home Depot always got what I need to completed my project.
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Recommended
Jul 27, 2021
Very helpful and knowledgeable sales people. Both Scott, the garden center person, and Jenn, the ...
Very helpful and knowledgeable sales people. Both Scott, the garden center person, and Jenn, the cashier, were friendly and very helpful! The store was clean and items were easy to find!
by
Verified Purchase
Recommended
Jul 26, 2021
It's the only Home Depot dang near anywhere but they managed to hire the friedliest folks in all ...
It's the only Home Depot dang near anywhere but they managed to hire the friedliest folks in all of Watertown.
by
Verified Purchase
Recommended
Jul 23, 2021
Once again, another excellent experience with the staff, finding the product, cashiers explaining...
Once again, another excellent experience with the staff, finding the product, cashiers explaining warranties on our purchases, etc. As new home owners, Home Depot is our new favorite store - especially this one! Also, we love that we just have to show our military ID card to get the additional 10% off - so much easier than a similar competitive store where you have to pre-register and fill out forms to get your discount, so you are then "in the system".
by
Verified Purchase
Recommended
Jul 18, 2021
Exceptional customer service..
Exceptional customer service..
by
Verified Purchase
Recommended
Jul 14, 2021
Friendly associates and limited wait time for service.
Friendly associates and limited wait time for service.
by
Verified Purchase
Recommended
Jul 9, 2021
This is a clean, well organized store. If you are shopping for appliances, Chris was a wonderful ...
This is a clean, well organized store. If you are shopping for appliances, Chris was a wonderful help.
by
Verified Purchase
Recommended
Jul 9, 2021
If you need help in this store, see if Mike from Gardening is available. Friendly, helpful and ge...
If you need help in this store, see if Mike from Gardening is available. Friendly, helpful and gets things done instore. This young man stepped out his department to help us and did a fantastic job. The other guy from the shower/bath department was not helpful at all.
by
Verified Purchase
Recommended
Jul 7, 2021
In regards to appliances. I normally have a very good experience with this store, but purchasing...
In regards to appliances. I normally have a very good experience with this store, but purchasing a washer and dryer on June 5th and still not having delivery by July 7th was extremely frustrating. Only to call the store and find out the dryer was out of stock for the reason it was delayed. The follow through by the delivery company was NON EXISTANT.
by
Verified Purchase
Jul 6, 2021
I came to Home Depot on a Thursday, Mindy spent well over an hour with me looking at refrigerator...
I came to Home Depot on a Thursday, Mindy spent well over an hour with me looking at refrigerators. I went to Lowe’s to look more, stood there for 45 minutes and NOBODY helped me. I went back to Home Depot on the following Tuesday, Mindy helped me for an additional 2 hours to finally find the perfect refrigerator!
by
Verified Purchase
Recommended
Jun 21, 2021
Store is very clean. Helpful and friendly employees. Easy to return items!
Store is very clean. Helpful and friendly employees. Easy to return items!
by
Verified Purchase
Recommended
Jun 14, 2021
Great local customer service. Do away with the overseas credit services because it almost cost y...
Great local customer service. Do away with the overseas credit services because it almost cost you a sale. Thanks to Chris Hodge and management at the local store. They sold a 1600.00 frig.
by
Verified Purchase
Recommended
Jun 11, 2021
Store clean, associates were friendly. Matt & Keisha were very helpful.
Store clean, associates were friendly. Matt & Keisha were very helpful.
by
Verified Purchase
Recommended
Jun 6, 2021
Unless it’s an emergency, it seems to be easier to surf the internet for required items and bette...
Unless it’s an emergency, it seems to be easier to surf the internet for required items and better prices. I can see why its market stock is falling. It’s very hard to find employees that are knowledgeable of the products in the store. The employees are rarely cross-trained in the different areas. It’s hit or miss many times on whether or not the store even carries the products you are looking for on the shelves if it’s not the basic cheap contractor grade stuff.
by
Verified Purchase
Jun 3, 2021
Great service and customer assistance.
Great service and customer assistance.
by
Verified Purchase
Recommended
Jun 3, 2021
Home Depot Watertown store is great! Just be sure you avoid the cashier named Simone! Simone is v...
Home Depot Watertown store is great! Just be sure you avoid the cashier named Simone! Simone is very rude! I had to exchange 3 out of the 10 lights coz it was broken. Simone doesn’t want to exchange the lights. She wanted me to return it and re-purchase it. I had told Simone that we have to do an even exchange because I had a promotional coupon of $75 discount. She argued with me for 10 min even though it’s the same UPC code. I had purchased another item, and Simone was irritated the whole time. She made her irritation very apparent which is a cherry on top with this experience.
by
Verified Purchase
May 20, 2021
Store was clean and great to shop in
Store was clean and great to shop in
by
Verified Purchase
Recommended
May 17, 2021
Nice clean and knowledgeable staff
Nice clean and knowledgeable staff
by
Verified Purchase
Recommended
May 13, 2021
Staff is super friendly and helpful without being pushy!
Staff is super friendly and helpful without being pushy!