#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)343-2362
Tool & Truck Rental(989)343-2368
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2892 Cook Road
West Branch, MI 48661
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Customer Store Reviews

  • 4.8 out of 770 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (770)
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Showing 1-30 of 770 reviews
Great experience at Home Depot today.
In and out in 20 minutes. Had exactly what I needed to finish my project. Smiling faces and a quick check out. I love this store.
by
    • Recommended
    Washer and Dryer Purchase
    We were able to quickly and without problem make our purchase of a laundry set.
    by
      • Recommended
      One Crabby Apple can spoil the bunch
      Today I went to HD in West Branch MI to get some more goodies for my yard today. Typically this location is full of happy energetic employees. But Today, my cashier Shirey was not very polite through out the whole transaction. I was shocked because typically everyone is so friendly. I am just disappointed. I hope this changes because it would be a shame for one crabby rude apple to spoil this bunch. I submitted the survey as well. My "Excellent" review rating is a reflection of my overall experience other than today's.
      by
        • Recommended
        Friendly staff
        Went in twice today for materials for a project, Rose checked us out. She was very friendly and got me signed up for a home depot credit card which will be very helpful for future projects.
        by
          • Recommended
          Champion 27 Ton log splitter
          Picked this up for a project on our property, great piece of equipment, but this review is more about the people that helped. Melissa, Van and DJ. All true assets to the busisness and MORE than courteous, friendly, knowledgeable when helping with the sale and after, without it EVER making it seem like they were just doing their job. (Something that seems to be disappearing nowadays).
          by
            • Recommended
            Bought this at West Branch Store so excited about it
            Wasn't to sure what i wanted but sooo very happy i got the Cub Cadet Mower, very easy to operate. LOVE IT.
            by
              • Recommended
              Always helpful staff
              Friendly and respectful can answer most questions
              by
                • Recommended
                Friendly snd helpful
                This is a great store, always have had great, friendly service!
                by
                  • Recommended
                  Great drill
                  Powerful and dependable. I like everything about it
                  by
                    • Recommended
                    Helpful Employees
                    You will enjoy the atmosphere at HD in West Branch as much as I do. With the weather being nice many returning customers were shopping today. Spring is the time to catch up on projects or get started on a new adventure. With friendly and helpful HD employees waiting, it will be fun for you to shop here too.
                    by
                      • Recommended
                      Pleased to shop Home Depot
                      My wife and I have become very satisfied through the years shopping our local Home Depot's. Employee's are knowledgeable in locating the items we want, and assisting with heavy items. Check out employee's are very courteous. Thank You Home Depot
                      by
                        • Recommended
                        Many visits for many items.
                        I have been going to this store since it opened. I am just a homeowner that tries to do things myself. The store and its employees are great at helping me with ideas and best selection of supplies.
                        by
                          • Recommended
                          homedepot
                          this store attempts to be clean and organised , noteably better then some throughout the us
                          by
                            • Recommended
                            Friendly and helpful employees
                            We were looking for new appliances and were pleased that the employees were very knowledgeable and friendly and helped us to decide which ones were best for us
                            by
                              • Recommended
                              Staff is very friendly, patient and helpful!
                              Lynne, Tracey and Tom were extremely helpful!
                              by
                                • Recommended
                                Customer service
                                Joe in the appliance section is excellent! Explained things well enough so I could make a clear decision.
                                by
                                  • Recommended
                                  Super Customer Service
                                  Are you tired of the run around at big box stores? You will find a group of Helpful Friendly folks at the Home Depot in West Branch, Michign. I had a great experience finding what I needed and you will too.
                                  by
                                    • Recommended
                                    Great customer service
                                    Excellent store, employees and customer service. Clean and clearly marked aisles.
                                    by
                                      Great selection of tools and displays of them.
                                      I like to see and handle many items I am interested in purchasing. Power tools are items I want to handle and get a feel for. The West Branch Home Depot has great displays of the hand held power tools the offer. Sometimes they have displays where one can use a drill & drive in screws to see its capabilities.
                                      by
                                        • Recommended
                                        Best Home Depot Around
                                        Excellent staff, good stock, clean, everything you want in a store
                                        by
                                        • DIY
                                        Great store
                                        Employees are always friendly. Especially Kyle and Rose.
                                        by
                                          • Recommended
                                          Cashier
                                          We will not be shopping at Home Depot #2782 Cashier Nicole was the worst we have ever seen. Very unfriendly and rude
                                          by
                                            Awesome Experience
                                            Ordered flooring (carpet measurements taken) we were able to go into the store and thanks to Kathy we were able to pick a different more affordable flooring. She was awesome, kind and went above and beyond outside of what she was already working on to assist our needs!
                                            by
                                              • Recommended
                                              No help
                                              1 employee did help us and tried to help us to decide what we needed. His name was Dee very helpful
                                              by
                                                • Recommended
                                                Great service today
                                                Happy with all the things we bought today. Doors door mobs wood was all in great shape and prices were better
                                                by
                                                  • Recommended
                                                  Good and bad
                                                  I have spent a year and a 1/2 building a home. I have spend about $100,000k with Home Depot in the past 8 years or so. Why didn't I purchase everything from the local store? I have experience with the building desk, the appliance center, general area of store, the cabinets and counter tops. I'd like to make you aware of those experiences and if not threatened with the truth could assist you in "tightening up" or truly fixing many of these areas.
                                                  by
                                                    • Recommended
                                                    Wendy
                                                    You need anything go see Kelli or joe they know what they are doing and treat you like you should be treated. Will be back and if i have a question will look them up.Thank you keep up the great work
                                                    by
                                                      • Recommended
                                                      Great products!
                                                      I’m currently redoing a closet and bought my rods shelves and paint. Nice that they have options to choose from.
                                                      by
                                                        • Recommended
                                                        Best shopping experience ever
                                                        Best shopping experience ever keep up the great work
                                                        by
                                                          Amazing staff
                                                          All staff was very nice and extremely helpful. Pamela at check out was amazing
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 770 reviews

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