#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)343-2362
Tool & Truck Rental(989)343-2368
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2892 Cook Road
West Branch, MI 48661
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Customer Store Reviews

  • 4.8 out of 770 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (770)
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Showing 1-30 of 770 reviews
Rose is always very helpful.
Most employees are very helpful but Rose is especially helpful.
by
    • Recommended
    helpful
    needed help finding a product saw an employee and they took us right to the spot. That is a rare service to find
    by
      • Recommended
      Great Place to Shop For All Your Building and Home Improvement Needa
      In a day when everyone seems to think prices are to high I am still finding good deals at Home Depot. All the staff seems to be very courteous and frendly. I was looking for and item and just the look on my face prompted a gal to come up to me and ask if she could help. That is people being aware and caring for the customer. Thank you Home Depot.
      by
        • Recommended
        Very helpful and curious staff
        No problem with help finding me and helping find my item. Cashier Rose has excellent customer service skills
        by
          • Recommended
          No cashiers
          At least 7 people waiting to check out and only one cashier, I had to wait in line to cash out myself. If I'm doing a Home Depot employees job I at least want a discount.
          by
            Great Store!
            Love shopping at the West Branch location! Very helpful staff with amazing products!
            by
              • Recommended
              My sales rep did an outstanding job and was very patient.
              I have not yet received the product. It should be here next week.
              by
                • Recommended
                Great store!
                I purchased a few things for my bathroom remodel online. I needed to return some things, I just changed my mind. It was so easy to return, the clerk walked me through how to find my order number and was able to return the product and credit my card back.
                by
                  • Recommended
                  Sales associates
                  This store has the nicest people my wife and I love shopping here everyone is so helpful
                  by
                    • Recommended
                    Customer service
                    Overall customer service is lacking. Also, I don't always want to use a bank card to make my purchases and unless I'm checking out via the garden center when open, it's rare to find an opportunity to use cash in this store.
                    by
                      Great place for lumber
                      Nice employees good at their job and they don't complain about having to do it. I will be back for my lumber needs
                      by
                        • Recommended
                        Excellent Store!
                        West Branch Home Depot store is clean with friendly employees. Always find something I wasn't even looking for!
                        by
                          • Recommended
                          Making it happen!
                          I wanted to purchase a large number of hinges. My home depot app showed they had them in stock. I went to the store and they didn't have the large bundle bag. I was able to buy the double packs for the same price as a bundle. Thank you customer service.
                          by
                            • Recommended
                            Great people!
                            I frequently shop this store and the people are always great to work with.
                            by
                              • Recommended
                              Great job!
                              Melissa and Jessica did a fabulous job. They were able to price match another store and savedxme time and money on my landscape project. Great job!
                              by
                                • Recommended
                                Robyn the manager
                                What an awesome human! She is great with people. Thanks Robyn for helping us
                                by
                                  APPLIANCES
                                  If you need them go deal with Rob in the morning he has this badges for a reason!!! Awesome guy always service with a smile
                                  by
                                    Great experience
                                    If you are in need of an appliance, see Rob at the West Branch Home Depot. He is very helpful and knowledgeable.
                                    by
                                      • Recommended
                                      Election
                                      This is the friendliest Home Depot I’ve ever been in
                                      by
                                        • Recommended
                                        Good building suppys store
                                        Good to go to a store now a days that employees come to work instead of just showing up to get a pay check!
                                        by
                                          Friendly Atmosphere!
                                          I love shopping at the West Branch Home Depot because the staff are the most friendly of any HD store I shop. Jessica was extremely helpful and friendly during my return process.
                                          by
                                            • Recommended
                                            Great service!
                                            My husband and I drove in from Oscoda. We had quite a few things to purchase for a home improvement project. We were able to find everything we needed thanks to readily available employees! The check out process was easy and fast with the help of a wonderful cashier.
                                            by
                                              • Recommended
                                              Great store...
                                              Very organized store with friendly staff.
                                              by
                                              • DIY
                                              • Recommended
                                              Great Employees
                                              I am always impressed with the friendliness of the employees and their willingness to help!
                                              by
                                                Staff aways ask if I needed help or just say Hi.
                                                Shana helped me to check out and was very helpful in getting my military discount on the s items I bought, then she thanks you for my service and I said thank you also.
                                                by
                                                  • Recommended
                                                  Great store
                                                  The West Branch, Mi store associates are available and helpful. True up north hospitality!
                                                  by
                                                    • Recommended
                                                    Best customer service
                                                    Best customer service we’ve ever experienced!
                                                    by
                                                      • Recommended
                                                      Flooring
                                                      No thanks everyone was helpful
                                                      by
                                                        • Recommended
                                                        Friendly and Knowledgeable!!
                                                        this is the most friendly Home Depot I have ever been to, and I have lived in Indiana, Ohio and Michigan
                                                        by
                                                          Store Associates
                                                          I have always found the West Branch, MI Home Depot employees to be polite, knowledgeable, and helpful which is why I prefer shopping there!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 770 reviews

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