Reviews for West Cobb #153

Jeremy (customer service) has saved my Dog!

Customer service at the pro desk and the main entrance were both extremely helpful.

Store has one of the most helpful employees and is well stocked. Bought a Ryobi Drill/screw driver and an Impact drill combo, along with the adapter set. I find this a good and useful product to have around the house

I had a $300.00 purchase & asked for my military discount. Alexander at customer care refused to give me the discount. Was told I had to download an app, which I did, but it didn't recognize my card (Yes, the card is valid.) Still refused to give me the discount.

I came in with a complicated problem concerning a broken custom door jamb. Genesis and Darryl were kind and helpful. Very happy with the attention and assistance I received.

West Cobb Store in Cobb County GA. Sales Cashier Brandy, on June 29, 2022 1:52 pm was the perfect employee. She is personable, intelligent, calm and extremely knowledgeable. She assisted me with my Military Discount App when I and several employees in the past were unable or unwilling to take the time. She walked my wife and I through the process and I now have the app on my phone. I worked at Delta Air Lines and recruited all over the U.S. for the best fits for our company and if I were not retired from DAL now, Brandy would be our newest Delta employee. Please thank and reward her for her exceptional presence at your Home Depot Store! Reggie Baker

Amazing staff!!! Dennis Eddington the Appliance Specialist and Crystal from Customer Service were so diligent, patient, knowledgeable in helping us purchase our washer/dryer. They did a great job of getting us the best deal possible and walking us through our transaction from start to finish.

I have shopped at the Home Depot for more than 5 years and the employees go above and beyond to help you!

I went to store 153 yesterday to look for a new grill. Two associates, Bruce and Doug, were extremely helpful. They saw me struggling to decide between a few Traeger models and walked me through the differences of each one and asked me what I was wanting out of my grill. They helped me decide on a model, do a quick checkout at the customer service desk, and then loaded my new grill into my car. I love this store and the associates that work here are exceptional

Needed some lumber to repair my fence after the wind blew a section down. I was helped by employees to pick out the proper materials, quick accurate check out and they even helped me load the wood into my van.

Always a great time checking out in the pro services with Ebony and Stephanie they both are ready to get the day started on the right foot with great customer service.

After a search of few stores we decided on the spot to buy a washer at this location. All employees we encountered were polite and friendly. Denis was knowledgeable and helpful and gave us good information about the washer we purchased.

I can always depend on Home Depot to carry what I am looking for and their commitment to Customer Service, product knowledge and willingness to help their customers.

We received amazing customer service with all of our questions about the products purchased. Excellent staff and Jason was great!

While we enjoy shopping at Home Depot their employees are always helpful and available in both the store and outside in the Garden Center.

Bernadett took the time to have the price checked on a ladder for our company. While we waited for the sales floor associate to get back to us, we spoke about life. Even with her being fully masked up, I could tell she was smiling under her mask. Made for a great morning!

I needed 2 additional black ring cameras and the stores in metro Atlanta and was a bit frustrated. Elaine and Brandy were exceptional and provided a solution that exceeded my expectations. Thank you.

Frank helped me find all the items on my list, even though none of them were in the paint department. Thanks for your help!

The store didn't have a product I needed and Bruce was ingenious enough to create one for me!

So many great people here, friendly, helpful & great product knowledge

I highly recommend this location. They are without question the very best!

Usually a great place to shop for everything needed for the home, yard and many other projects. They aren't consistently helpful. Perhaps a bit more organizational skills training would be helpful. Maybe a customer service training class for those less experienced employees. Overall, though, an 'everything you need' store.

Dennis sold us a washing machine today, and he is fantastic! From his cheery attitude, to efficiency in helping us place the order, he was wonderful. If we need an appliance in the future, we will definitely be back to this location because of him. 5 stars!!

The help was great. Did not have to run around aimlessly. Kind and friendly. Above all very helpful. Store is very clean.

Always have an associate nearby to help. I found everything I needed except one item. A female associate helped me find a product not where the app said it would be.

This store has lots of friendly and knowledgeable people about the products!! Especially Mr. Dennis in the appliance department!! The customer service is on point!!

Clean, well stocked, friendly employees, easy in and out, fair prices.

We always have superior help at this location.

Entire store all aisles crowed and nearly impassable if you encountered another customer! Hardly any plastic storage containers; garden dept hardly any fertilizer or other lawn products.

If you have plumbing needs or questions look for ZACK. Excellent in assisting.