#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)691-2062
Tool & Truck Rental(407)691-2068
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5351 Diplomat Circle
Orlando, FL 32810
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Customer Store Reviews

  • 4.7 out of 463 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Best Home Depot in my area. (32803)
Thank you Mrs. Terry, JJ, Milton & Mike. You all provided the best customer service anyone can ask for. This will be my location of choice moving forward.
by
    • Recommended
    Great store, location, staff.
    Friendly staff and well stocked.
    by
      • Recommended
      Always excellent customer service from Nelly in Kitchen
      Nelly from Kitchens is always friendly and very helpful, she exceeds customer's expectations.
      by
        Customer Service
        The employees, especially in the paint department, were so helpful. They made sure I got the product I was looking for.
        by
          • Recommended
          Great customer service from associate Nelly from Kitchen and Bath
          I shop at the Lee Road store often and every time Nelly from Kitchens always help me find products and offer excellent customer service.
          by
            • Recommended
            Pro desk customer service
            Tiffany at pro was phenomenal! She greeted me with a friendly smile, she was willing to help and answer all my questions. I appreciated her customer service overall. I will definitely revisit this Home Depot! Ask for Tiffany if you stop by pro
            by
              • Recommended
              Excellent service and selection
              My wife and I (plus our Rottweiller) have been going to this store for years, purchasing multiple small to large items. Service has always been excellent, both in answering questions, and at check-out. Recently employess have shown great kindness to our dog.
              by
                • Recommended
                Thank you
                Employees are always helpful, kind and knowledgeable. Highly recommend this location! Especially for women home owners trying to care for their home! They always have the right answer and ready to help
                by
                  • Recommended
                  Great customer service
                  Nelly from kitchens helped us with our project. Great service.
                  by
                    Excellent customer servive
                    Nelly from Kitchen is a 10/10 she is very friendly and helpful.
                    by
                      • Recommended
                      1 found this review helpful
                      Great customer service
                      Nelly from kitchens assisted us with our flooring project, she was very helpful and even helped us calculate our square footage. She was very kind and knowledgeable.
                      by
                        • Recommended
                        Lackluster customer service
                        TL:DR, Cashier on the phone ignores you even though you stand in front of them for a good few minutes only for them to skip you and help the person after you. No apologies for failing to acknowledge your existence. Self checkout was closed in the garden center.
                        by
                          Very Helpful Staff
                          I stopped in to purchase a Ryobi cordless miter saw. Gleneth the cashier notified me during checkout that there was a promotion for a free miter stand with purchase. The promotion was ambiguous and did not identify why stand was included. Gleneth called the store manager Debbie for assistance; Debbie called Joe from Tools; Anna and Pam from the front end assisted too. Debbie honored the promotion even though there wasn't clear direction and called me after to clearly explain it.
                          by
                            • Recommended
                            Great Customer Service
                            Carla is Always Friendly. Remember's Everyone's names
                            by
                              • Recommended
                              Stephanie
                              Stephanie at the check out was very nice. Most were once I finally got someone to help me.
                              by
                                • Recommended
                                Great Employees & Great Customer Service
                                The employees at this location take time to listen to customer concerns and correct the situation, when necessary. They are attentive and always willing to help!
                                by
                                  • Recommended
                                  Great Service
                                  Associates were very helpful.
                                  by
                                    • Recommended
                                    Making a Bad Day Better
                                    I Truly Appreciate the customer service & Hello I received from my cashier & the manager today. Issue Resolved & I left Happy & Satisfied
                                    by
                                      • Recommended
                                      Thank you Cassandra
                                      Cassandra did a wonderful job of greeting and helping me. Thank you!
                                      by
                                        • Recommended
                                        Always great
                                        I live close to this store and they never disappoint. Always have what I need with easy and fast returns with Pamela
                                        by
                                          • Recommended
                                          Great service, highly recommended store at Winter Park
                                          Great service, able to get all my product for my project.
                                          by
                                            • Recommended
                                            Great employees
                                            Neil and Anna are great employees hopefully I run into them whenever I shop because they're very awesome and chill people.
                                            by
                                              • Recommended
                                              Love Home Depot
                                              Great store and customer service
                                              by
                                                Great Employees
                                                I was looking for a specific area. I asked and a gentleman walked. W to the exact area and gave me the name of the employee who would be helping me. Not many employees elsewhere would do that.
                                                by
                                                  • Recommended
                                                  Best Home Depot to shop at
                                                  We purchased a nail gun from a different store and unfortunately it was defective. Stopped off at this location to exchange before dinner plans and Nelson and Grizz made our experience so easy we decided to purchase extra stuff while we were there. The customer service from this store was impeccable and we will definitely be making more trips to shop at this particular location due to how friendly and knowledgeable they were.
                                                  by
                                                    • Recommended
                                                    Knowledgeable Employee
                                                    I thought I needed to buy paint to prevent rust from forming on my new plant stand and wasn't sure what I needed. This was during the evening shift. Trampas came along and was very helpful. Not only did he help me with the paint, he also helped me with the right product for a dryer vent. Thank you, Trampas :-)
                                                    by
                                                      • Recommended
                                                      Great Customer Experience
                                                      Heather was exceptional and very patiemt
                                                      by
                                                        • Recommended
                                                        Great experience
                                                        Jay in lumber was extremely helpful and friendly. Was very knowledgeable and skilled at his job.
                                                        by
                                                          • Recommended
                                                          Had great experience today
                                                          I came in to buy items not knowing where they were and an associate named Jay (from lumber dept) walked me around the store to help find everything I needed. Excellent customer service
                                                          by
                                                            Vinny is the best
                                                            Called about Palms and Vinny went out and picked two out and loaded them on the truck and I was on my way.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 463 reviews

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