#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)691-2062
Tool & Truck Rental(407)691-2068
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5351 Diplomat Circle
Orlando, FL 32810
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Customer Store Reviews

  • 4.7 out of 463 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Ordered a door to be installed by their 3rd party installers. Took from August to December to fin...
Ordered a door to be installed by their 3rd party installers. Took from August to December to finally get a permit pulled, door to be made and installer to have a good day that works for my wife and I. Made arrangements for my son to not be there (newborn) and the day of I get a call saying my door is damaged. I canceled my order due to it would take another 3-4 more months. Not happy
by
  • Verified Purchase
1 found this review helpful
Any review I would write presently would be a miserable review and you wouldn’t want it. Horrible...
Any review I would write presently would be a miserable review and you wouldn’t want it. Horrible delays at checkout. And there aren’t even real human beings there! It was closed self checkout lanes. Why? They’re computerized so they don’t have to employ people, but only 3 were open on a busy Sunday, and 16 were available! Mad, frustrated, unhappy customers. You didn’t nail it, Home Depot, you nailed your customers. Unnecessarily. Very bad.
by
  • Verified Purchase
1 found this review helpful
I want to say thank you for the great services, Franco was very helpful and help to locate the pr...
I want to say thank you for the great services, Franco was very helpful and help to locate the product i was looking for.
by
  • Verified Purchase
  • Recommended
Clean, friendly staff, and great prices!
Clean, friendly staff, and great prices!
by
  • Verified Purchase
  • Recommended
Pam, in the grill department, was knowledgeable, resourceful and extremely helpful in resolving m...
Pam, in the grill department, was knowledgeable, resourceful and extremely helpful in resolving my concern. The grill assembler was also very helpful.
by
  • Verified Purchase
  • Recommended
I love this store they have most anything you may need...
I love this store they have most anything you may need...
by
  • Verified Purchase
  • Recommended
I love Just Going to this store. Sometimes I even buy things. LOL
I love Just Going to this store. Sometimes I even buy things. LOL
by
  • Verified Purchase
  • Recommended
I am a customer that loves this store, they alway are so helpful and the store is always in stock...
I am a customer that loves this store, they alway are so helpful and the store is always in stock for most anything you may need... And if by chance they don't have or carry that item, their associates will lead you in the direction as to where you can purchase your items you need. - S.C.
by
  • Verified Purchase
  • Recommended
Very helpful and accommodating employee/Associates
Very helpful and accommodating employee/Associates
by
  • Verified Purchase
  • Recommended
worse store I have ever been in .I spend a lot on remoldleing and wont give you another penny
worse store I have ever been in .I spend a lot on remoldleing and wont give you another penny
by
  • Verified Purchase
1 found this review helpful
Execellent Managed Store. Clean, Stocked, Has Employees Available !
Execellent Managed Store. Clean, Stocked, Has Employees Available !
by
  • Verified Purchase
  • Recommended
Today I got great help. It makes doing your project easy. The employees who are knowledgeable and...
Today I got great help. It makes doing your project easy. The employees who are knowledgeable and understand what you’re trying to do make shopping at Hodepot the right move. If only there were more who really care.
by
  • Verified Purchase
  • Recommended
Kimber, in the Garden Center, was very helpful, friendly and knowledgeable about the store/produc...
Kimber, in the Garden Center, was very helpful, friendly and knowledgeable about the store/products.
by
  • Verified Purchase
  • Recommended
This is my second time at this store and they haven't disappointed me yet. Chris was so helpful. ...
This is my second time at this store and they haven't disappointed me yet. Chris was so helpful. I was in the Wood area And was looking for wood for my project. He walked up and asked if I needed help. He also asked questions to get clarification on what I was doing for my project. I appreciate his assistance and I'll truly be Back.
by
  • Verified Purchase
  • Recommended
Just moved to the area, and I am doing some remodeling. This store has super friendly and knowled...
Just moved to the area, and I am doing some remodeling. This store has super friendly and knowledgeable, yes KNOWLEDGEABLE employees! Finally a home depot that not only points you to the right direction but also educates you and helps you expand your horizon. This is a place I will definitely be spending alot time and money at and will be happy to.
by
  • Verified Purchase
  • Recommended
The people here are really nice
The people here are really nice
by
  • Verified Purchase
Was at the cash wrap in customer service the girls were on the end talking hadn't even acknowledg...
Was at the cash wrap in customer service the girls were on the end talking hadn't even acknowledged me. William comes from standing at the door and asked me had I been helped. Took care of me. very friendly and funny. Thank you William for seeing that I needed to be helped and getting me situated. Keep up the good work.
by
  • Verified Purchase
  • Recommended
Very reliable employees, kind, very helpful in everyway, they were cleaning, social distancing, h...
Very reliable employees, kind, very helpful in everyway, they were cleaning, social distancing, hand sanitizer available. Really appreciate they got me a cart to take my items to my car. Awesome Store. Thank you
by
  • Verified Purchase
  • Recommended
Great Job Home Depot Employees. Your attitudes keep me coming back! Hard to even find an employee...
Great Job Home Depot Employees. Your attitudes keep me coming back! Hard to even find an employee to help you in the other big store!
by
  • Verified Purchase
  • Recommended
Leonard, was an excellent help to me in the electrical depot when I knew nothing about the actual...
Leonard, was an excellent help to me in the electrical depot when I knew nothing about the actual items my husband asked me to pick up. He went above and beyond and took the time to help me find what I was looking for. He was knowledgeable and very patient.
by
  • Verified Purchase
  • Recommended
I was helped by the customer service staff and was very pleased with the help and concern they sh...
I was helped by the customer service staff and was very pleased with the help and concern they showed me. Gee Gee took time with me and it made for a pleasant experience at this location. Thank you
by
  • Verified Purchase
  • Recommended
I am sure this Home Depot is like the others, but do not go here. The employee's DO NOT wear mask...
I am sure this Home Depot is like the others, but do not go here. The employee's DO NOT wear masks. All the self checkouts are not sanitized. No sanitizing stations in the store. The employees are rude. If you want COVID 19 then by all means, please visit here.
by
  • Verified Purchase
1 found this review helpful
Thank you Gigi for your help! It was towards the end of the day and she had a smile while placing...
Thank you Gigi for your help! It was towards the end of the day and she had a smile while placing our order when needed to have a Washing making delivered. She was very helpful and kind, and we appreciated that!
by
  • Verified Purchase
  • Recommended
There is always someone there to help assist you, and they know where everything is
There is always someone there to help assist you, and they know where everything is
by
  • Verified Purchase
  • Recommended
The Store was stocked well and very organized with plenty associates to assist.
The Store was stocked well and very organized with plenty associates to assist.
by
  • Verified Purchase
  • Recommended
The cashier, Kimber Dakota and her helper, (I cannot remember his name) assisted me all my plants...
The cashier, Kimber Dakota and her helper, (I cannot remember his name) assisted me all my plants, and other garden items. Her helper assisted me with getting all the plants to my car, covering my interior with plastic and assisted in loading the plants. He also gave me some great advice about servicing my vehilcle.
by
  • Verified Purchase
  • Recommended
I frequent this Home Depot because the majority of my projects are in this area. I am greeted wh...
I frequent this Home Depot because the majority of my projects are in this area. I am greeted when I visit and when I need help it is given rather quickly. The employees are knowledgeable and the product line is excellent. Thanks for being in a convenient location with easy access.
by
  • Verified Purchase
  • Recommended
Shopped online at the Millenia store but all items were shipped from other stores. Confusing!
Shopped online at the Millenia store but all items were shipped from other stores. Confusing!
by
  • Verified Purchase
  • Recommended
Very clean store, has great product, employees are very friendly & helpful. I gave it 4 stars be...
Very clean store, has great product, employees are very friendly & helpful. I gave it 4 stars because I believe the Nursery could be alot better, otherwise it is great and we will continue to shop there
by
  • Verified Purchase
  • Recommended
Great Customer service!
Great Customer service!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 463 reviews

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