#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)890-2502
Tool & Truck Rental(773)890-2508
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4555 S Western Blvd
Chicago, IL 60609
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 356 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (356)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 356 reviews
Great store associate
My husband and I were looking for plumbing items for our bathtub. Associate named Gregory assisted us. He was so helpful and patient. We asked questions and he gave explanations. He also gave us aisle numbers for other items we needed. He was very knowledgeable about the store and specific items. Thank you Gregory.
by
    • Recommended
    Store #1986
    This location has a better selection and appears to be more organized than the store on 87th St.
    by
      • Recommended
      Pleasant and eventful
      Cashier was very pleasant and respectful. She was helpful when when I asked for her opinion as well.
      by
      • Verified Purchase
      • Recommended
      ok
      STORE OK. PERSONNEL SOME DEPTS .KNOWLEDGE LIMITED SOME NEED TRAINING , ALSO TO HARD TO FIND HELP TO LOAD.MATERIALS
      by
      • Pro
      • Recommended
      Great service
      Very please with the service i received from the store associate in the paint section. She was extremely helpful. So rare to find quality service in these times.
      by
      • DIY
      • Recommended
      very helpful
      This is very busy store and the staff is very nice and helpful
      by
      • DIY
      • Recommended
      STORE LOCATION
      HARD TO FIND PARKING ALOT OF SHOPPING CARTS EVERY WHERE ,HARD TO PARK . LONG WAITING LINES IN THE REGISTER, GOOD THING THAT ASSOCIATES FROM TOOL RENTAL HELP TO CHECK OUT. BUT OVERALL IS OK HAVE THE PRODUCTS THAT I NEED..
      by
        • Recommended
        refrigerator
        average store service. I brought the samsung refrigerator.
        by
          • Recommended
          coulda been better
          Just make the staff a lil more diverse and understanding
          by
            • Recommended
            mixing pot
            Bathroom need more attention had human dung on the back of toliets
            by
              • Recommended
              Quick stop on my way to work
              i found what i was looking for on my way to work. I was able to run in and out. I was able to use the self check out.
              by
                • Recommended
                Very pleasant experience
                Their associates are very friendly and able to help whenever help is needed, the cashiers always greet costumers. I enjoy shopping at the Home Depot.
                by
                  • Recommended
                  Customer Service Ok but poor door selection in stock
                  The store needs more employees and the employees should walk customer to items. Out of ten visits only two did this. Management oversights store is only fairly stocked but better than some HD Needs more solid wood doors not fiber filled solid wood junk. Not suitable for Union Carpentry Quality work.
                  by
                    • Recommended
                    Great service!
                    Store associate was readily available to assist and was extremely helpful and knowledgeable. I appreciated how quickly and efficiently he attended us. Additionally, the cashiers were very friendly and willing to assist in providing a discount after the items were scanned. Wonderful people overall!
                    by
                    • DIY
                    • Recommended
                    Thanks to the sales associates help, women are able to find many items more easely.
                    I found what I was looking for, thanks to a sales associate that was very helpful directing me on the right direction, I consider this a good thing since I'm a female and is more difficult for us to look for things that a male will readily find by themselves.
                    by
                    • Verified Purchase
                    • Recommended
                    Very satisfying experience
                    My visit to the store was easier than I expected, and the store was very clean
                    by
                    • Pro
                    • Recommended
                    Shopping for plants!
                    The store associate Kwanza was extremely professional, helpful, and polite!
                    by
                      • Recommended
                      Great store experience!
                      The store was clean and well organized. I was very pleased with the assistance that I received at the paint desk and with the courtesy of the check out service.
                      by
                      • Pro
                      • Recommended
                      Gardening
                      Store was very clean and uncluttered, I received excellent assistance from several associates in garden Diane, Tarra, and Gary. Thank you my garden is in the process of looking beautiful.
                      by
                      • Pro
                      • Recommended
                      I love my Home Depot on Western
                      Dan, Lisa, Diane, McGuire, Gus, Joe are wonderful!
                      by
                      • DIY
                      • Recommended
                      barkerfamilyconstruction at home depot for life
                      This home depot 1986 is the best home depot to me,this home depot no how to talk to you and make you feel good about spending your money . I think this home depot on the door class so the other stores know how to treat people this is what I think but Who am I by the customer who love to spend money at home depot
                      by
                      • Pro
                      • Recommended
                      many products to choose from
                      I didn't have to wait long for the gentleman to mix my paint.many,many bargins,a big selection to choose from,besides the store was very clean.
                      by
                        • Recommended
                        Great customer service
                        If you are coming to this store to return your things, make sure Dakota is there to work with you, she is awesome and she has a wonderful smile that would melt your heart and brighten up your day!
                        by
                        • DIY
                        • Recommended
                        1 found this review helpful
                        My Great Visit to your store/ My Associate
                        The store was clean and the associates are very welcoming and helpful. I'll always go to the store on western they have everything.
                        by
                          • Recommended
                          Not clear
                          The lawn and Garden area was a little confusing. Prices were not clearly marked and annual and perininals were not clearly noted.
                          by
                          • DIY
                          • Recommended
                          rude associates
                          The returns lady was rude n while in the middle of helping left laughing and gossiping with another customer waiting in line..
                          by
                            Great store and a taco stand
                            Great staff ..beautiful in and out ..Helpful group .. The do need additional disabled electric carts and more attention to disabled parking clutter(cart left in disabled parking spots
                            by
                              • Recommended
                              Awesome People!
                              The associates at this store are great and know what they're doing! Friendly and funny! Great job!
                              by
                              • DIY
                              • Recommended
                              Great Store experience!!!
                              It's a busy store, but great associates always trying to help.
                              by
                              • Pro
                              • Recommended
                              Friendly Appliance Store Associate
                              The Sales Associates in the Appliance Department were extremely helpful, knowledgeable and friendly.
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 356 reviews

                              Nearby Stores

                              Find Another Store

                              2803 S Cicero Ave

                              Cicero, IL 60804

                              3.69 mi

                              Tool & Truck Rental

                              (708)222-5500

                              Pro Service Desk

                              (708)222-5521

                              Mon-Sat: 6:00am - 9:00pm

                              Sun: 7:00am - 8:00pm

                              1300 S Clinton Street

                              Chicago, IL 60607

                              4.43 mi

                              Tool & Truck Rental

                              (312)850-8009

                              Pro Service Desk

                              (312)850-8003

                              Mon-Sat: 6:00am - 10:00pm

                              Sun: 7:00am - 8:00pm

                              7200 S Cicero Ave

                              Chicago, IL 60629

                              4.59 mi

                              Tool & Truck Rental

                              (708)563-5404

                              Pro Service Desk

                              (708)563-5427

                              Mon-Sat: 6:00am - 10:00pm

                              Sun: 7:00am - 8:00pm