Reviews for Alpena #2760

Every time I go into that store I find what I need. Employees are the best. Every single one of them.

A very knowledgeable young lady helped me a few days ago to buy all the stuff a contractor asked me to get to renovate my bathroom. I had to get pipes, a new wax ring etc.

Paint department employees are so helpful

U never have enough help & when u can find an employee u take them to the area u need help in & as a customer u know more about the product H.D. sells then they do. Where are the specialist in the product areas? I realize hiring is a problem. Either u aren't paying them enough or perhaps it's the inflexiblity of your schedule. That's at least what I'm told by former employees of your stores.

Jason in the paint department is always helpful.

I made a mistake on my online order and the staff there corrected my mistake without me asking. They went above and beyond what I expected them to do. Great experience overall.

We came to the Alpena store to to design and purchase kitchen cabinets and countertops. It was our Lucky Day when we got Barbara Statham for our design consultant! Barbara is so knowledgeable. friendly and courteous- she is Outstanding in the job she does !! She even came in on her day off to finalize & process our order !! Barbara is an asset to your store !! Thank you Barbara !

The employees at the Home Depot Store in Alpena, Michigan have always been friendly and helpful whenever I shopped there. Today my cashier, Cat, gave me exceptional service as we were checking out. She showed us how we could save money on our purchases. We also worked with Jeannine Ferguson in the kitchen and bath department. She helped us pick out vanities for our bathrooms and enabled us to save money on our purchase too. She genuinely did her best to give us great customer service.

The employees were very helpful!

Multiple purchases with great staff willing to help me make the right decisions.

thank you always for you help! Especially on Mothers day you were so kind and helpful from lumber area to garden area.

I placed an online order that was accepted and was given a delivery date. All address information was correct. Several days after the order was placed and only 5 days before delivery due date I received an email notifying me my order had been canceled. No reason was given in the email. I had to spend 20 minutes in chat que to be told that it's because HD doesn't put it's truck on a ferry boat. That would make sense IF I lived anywhere a ferry boat was required to deliver to but I don't. No phone call was made to ask me about this before canceling my order. After getting the reason and explaining to the chat rep that it was false no solution was offered. Thanks to Home Depot I will have to scramble to complete my project on deadline now by sourcing materials elsewhere. A mistake I can guarantee will not happen again.

So happy I decided on this flooring is absolutely beautiful, installers were great and I will use them again.

Every time I shop in the store, I receive excellent customer service.

We are just getting started!!!

SUE IN THE ALPENA #2760 STORE, APPLIANCE DEPT, WENT ABOVE AND BEYOND TO HELP US OUT, SHE CAME THROUGH WITH FLYING COLORS, SHE NEED A STAR FOR GREAT SERVICE.

Great deal on a new refrigerator!

Never thought spending money on appliances would be an enjoyable as it was thanks to the help I received from Cathy. I will definitely go back if she's the one I get to work with!

For 7 years I’ve been shopping Home Depot. The employees are phenomenal to me. I’m like a deer in headlights when I see all the stock and possibilities to purchase the wrong thing, but, someone always has the knowledge to help me. SO APPRECIATIVE!!!

I just received my new doorwall in my new/old house and it’s made my view beautiful

The Alpena Home Depot is my go to place for all home improvement projects. Whether buying building materials, paint, hardware or lawn & garden supplies, the employees at the Alpena Home Depot are easy to find, always helpful and end the conversation with thanks for shopping at the Alpena Home Depot.

Go see Adrian very helpful!

We purchased an exterior Anderson door. It was special ordered. We didn’t have to wait to long for the special order, they called and we traveled a distance to pick it up! Sue, Luke and Vinny were extremely helpful!

Alexis was Super and pleasantly helpful in my situation. Everything went smooth during my visit! Thank You

STORE DOES NOT EXCEPT VA CARDS FOR DISCOUNT YOU HAVE TO HAVE IT ON YOUR PHONE

I bought a water softner on 2/17 and i am very satfied with it

Always helpful, pleasant. Never had an issue with a return/refund.

I've been going to this home depot for 11 years and have always had excellent customer service, and am always satisfied with their products and if necessary returns are quickly and easily handled.

friendly service every time.