Rated 4.7 out of 5 by 167
Rated 5.0 out of 5.0 by Matt Grills by Alice
As a shopper I know how crazy memorial day weekend can be, but with 2 young kids there only a certain amount of time you have to get things done. On our weekly trip to Home Depot- we decided to look at grills. We had a beat up old Charbroil that needed to be replaced.
When we went in the family was immediately greeted by a woman named Alice. Nicely lady ever. She interacted with my toddler who was quite impressed with running around the grills and lawn mowers. Knowing that a young family has very little time (especially with attention needing children) Alice got right down to basics. She went thru how long each grill may last, top value, what was on sale and how it could be put together, or loaded up that day.
Within 10 mins we had found the grill we needed, Alice escorted us to the nearest register and had us on our way knowing that there was much more for a young toddler to see and do in the store.
When I came back on my own 2 hours later to pick up the assembled grill, Alice was just finishing up greeting some customers, spotted me and steered me toward where I needed to pick up my grill. It simply was the most fast and efficient purchase I've ever made in Home Depot thanks to her expertise and thoughtfulness.
June 5, 2016
Rated 5.0 out of 5.0 by Rick Excellent and helpful employee --- Shawanda!
After wandering the store being told by employees numerous different location I could find the product I needed I ran into Shawanda.
She was helpful, personable, and guided me to the location I needed.
Thank you Shawanda!
June 1, 2016
Rated 5.0 out of 5.0 by sandyr3 Awesome Store
Love this store so much, always has nice stuff, great flowers and much more.
June 3, 2016
Rated 5.0 out of 5.0 by Ron Excellent Service
I wanted to buy a new Refrigerator today and Frederick helped me find the one I wanted and was very professional and kind as he led me and my wife through the paperwork and transactions. I was very pleased to visit Home Depot and very satisfied with the assistance I received.
May 17, 2016
Rated 4.0 out of 5.0 by Annapolitan 6p on a Thursday
Lots of things to buy but I think there was a shift change when I got there--not enough staff in Hardware. I otherwise had no problems; my keys were promptly made and they were a good value. If you are going to have store greeters, it would be best to have them at the heads of departments and not at the front door.
April 29, 2016
Rated 5.0 out of 5.0 by Jon Weekend shopping
I am retired and generally abhor shopping on weekends. This time it was almost pleasant.
May 7, 2016
Rated 3.0 out of 5.0 by Mike Project Manager
I very upset by your help desk on today's call. I got no help what so ever.
April 26, 2016
Rated 1.0 out of 5.0 by gunsbutter69 Limited help available at 4pm on a monday. Ones available gave arrogant tretment to customer.
No staff and lots of customers. Either no one showed up on a 80 degree Monday or budget cut help.
No return counter, 1 lady at service desk, numerous pages on overhead. No store credit plastics to scan.
April 25, 2016