#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)526-8428
Tool & Truck Rental(503)646-1525
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13700 Nw Science Pk Dr
Portland, OR 97229
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Customer Store Reviews

  • 4.6 out of 448 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
Self check outs.
Ideally you would give a person a choice of standing in line to get help checking out as we often have questions about a price or payment ahead of time. Self check out is a good second option if you are in a hurry, but a replacement for an actual human!
by
    • Recommended
    Awesome staff
    I went in for just a few tools and afterwards I left feeling much better about the project I was doing as they corrected me an skilled me ok the more sufficient tools I needed rather than just belong me get what I asked for and letting me go on thrulut my day, later resulting me to have to come back to get the right stuff. They helped me the first time and off u went! Thank you! Will defiantly be recommending throughout my neighborhood
    by
      • Recommended
      Seamless checkout experience
      The best location with superb customer experience overall, but Mariella is one of the best there is!
      by
        • Recommended
        Great customer service!!
        I bought a ceiling fan and paid to have a professional install only to find out it had a faulty transmitter. When I returned it to the store, Lori was very friendly and knowledgeable and helped me return it and order a new one. I just wish I wasn't out $200 for the installation that was all for nothing.
        by
          • Recommended
          CHARGED WRONG
          WATCH YOUR RECEIPTS, THEY WILL CHARGE YOU FOR THE WRONG PRODUCT AND MAKE YOU DRIVE ALL THE WAY IN TO GET IT FIXED. WASTING TIME AND MORE MONEY. SUCH A JOKE HD IS, JUST GO TO PARR
          by
            Very helpful
            At this store I always receive timely and courteous assistance
            by
              • Recommended
              Excellent shopping experience
              I was shopping in the Carpet department of the Beaverton Home Depot store and received the best shopping experience possible. The employees were helpful and sought to provide options for my purchase that went beyond what I would have expected. Additionally the cashiers were right there to help me and answer any questions that I had.
              by
                • Recommended
                Staff was nice
                Isaac Hall and others helped us find what we needed
                by
                  HOMEDEPOT-13700 NW SCIENCE DRIVE
                  THIS IS A GREAT STORE TO SHOP AT, THE SERVICE WAS THE BEST. MATT W. WAS MOST HELPFUL AND I WILL DEFINITELY COME BACK.
                  by
                    • Recommended
                    Home Depot Gets It Right
                    We have used this store for years and will continue, they try hard to please their customers and will follow up if they do not have answers or what you need.
                    by
                      • Recommended
                      Excellence in customer service
                      I had a great customer service at the register Tara was very helpful because I had trouble scanning. I was in a rush and before got all frustrated it help me out right away. Also it help me with a credit card application without pressure me. Thanks
                      by
                        • Recommended
                        Home Depot: Accomplice To Anarchy?
                        It is a nightmare-inducing form of terrorism to be in a store that allows rampant, violent, utterly out of control, depraved, lawless maniacs to terrorize legitimate customers while the maniacs FREELY rampage through Home Depot stores stealing heaping carts full of expensive merchandise. Recently, I was pushed aside and nearly run over by a very large 30-something criminal running full speed down the aisle I was in, with a cart full of expensive tools, forcing me out of the way. Absolutely terrifying. I have nightmares reliving that crime and having experienced first hand at your store such a rampant breakdown of society all because insanely run companies like yours refuse to do the right thing and hire armed security guards to stop such society-shredding psychopathy. Immediately afterwards, and again weeks later, two seperate Home Depot employees told me that the insanity I experienced that evening "happens all the time. We're not allowed to even attempt to stop them. It's insane." So, honest customers pay more for everything so thieves can steal without consequence. Does that sound normal to you? Because your refusal to fix it is helping make it normal. YOURS IS AN ABSOLUTE INSANE SOCIETY-ENDING WAY TO CONTRIBUTE TO AMERICA: BY HELPING END IT! IF YOU'RE NOT WILLING TO OPERATE IN A THE MOST BASIC MANNER THAT CONTRIBUTES TO SOCIETY BY UPHOLDING THE BASIC TENETS OF CIVILIZATION, YOU HAVE NO BUSINESS BEING IN BUSINESS. SHUT DOWN YOUR EXCELLENT BUT PARASITICALLY FLAWED OPERATION AND ALLOW OTHERS TO REPLACE YOU THAT HAVE THE FORTITUDE TO STAND FOR THE PRINCIPLES OF HUMANITY, NOT LITERALLY STAND BY AND WATCH AS IT COLLAPSES. You have a responsibility to fix what's wrong in your stores. Please do so, before it metastasizes further and destroys even more of America.
                        by
                          1 found this review helpful
                          So wonderful
                          I bought a delphinium, the employee, matt Williams, was most helpful! Respectful, kind, attentive.
                          by
                            • Recommended
                            Employees are amazing!
                            I just had the most pleasant visit at this store. My Home Depot card kept getting declined and the customer service employee made me feel at ease and welcomed! Super patient and super friendly.
                            by
                              • Recommended
                              Getting better
                              More friendly associates at customer service desk.
                              by
                                • Recommended
                                The staff is fantastic!
                                Barb went out of her way to make sure that we found exactly what we wanted. The AC unit hadn't been unloaded from the truck yet so she made sure one was set aside and labeled for me to puck up the next day. Overall it was a great experience and I got exactly what I was looking for.
                                by
                                  • Recommended
                                  Great Staff
                                  Very helpful, friendly and knowledgeable Cashier!
                                  by
                                    • Recommended
                                    Best service, discounts
                                    Buy at Science Park Drive in Beaverton. Best manager, Dustin, best service, good prices and they even help us load up our lumber.
                                    by
                                      • Recommended
                                      Help when I need it
                                      Amy was extremely helpful and very friendly
                                      by
                                        • Recommended
                                        Great employees!
                                        The employees were very awesome!
                                        by
                                          Lori in Customer Service is terrific
                                          Lori solved our problem with kindness and quickness
                                          by
                                            • Recommended
                                            Very convenient
                                            I was directed to the correct aisle where the product needed was found.
                                            by
                                              • Recommended
                                              Great service
                                              We needed to change the pipes on our pedestal sink & we're sure about what all was needed. Sai stopped what he was doing & helped us get all that we needed & even put some of the pipes together to make installation easier for us. Thanks for the great service.
                                              by
                                                • Recommended
                                                Awesome Help!
                                                We are renovating a one hundred plus year old house. Home Depot has become our home away from home. We are especially grateful for the knowledgeable and patient store helpers. They know so much and listen so carefully. We really feel like we can tackle the job once they load us up with whatever we need and carefully explain and make me take pictures of how stuff will go together.
                                                by
                                                  • Recommended
                                                  Usually the 1st home depot I stop at for materials
                                                  I really enjoy coming to this Home Depot since it is very convenient on my way home in the Beaverton area. Always great people at this store.
                                                  by
                                                    • Recommended
                                                    Thank you Chantale and Alex in Paint
                                                    You both made my day with all of your help and expertise. Thanks for going the extra mile to custom match my kitchen paint. I am beyond grateful!!!!
                                                    by
                                                      • Recommended
                                                      Friendly and knowledgeable staff.!
                                                      Store is just the right size - not super huge Easy to get knowledgeable help
                                                      by
                                                        • Recommended
                                                        Yay for the panel saw!
                                                        I needed some 4’ x 8’ panels cut and appreciated having them cut at the store as I don’t have an easy way to make cuts like that at home
                                                        by
                                                        • DIY
                                                        • Recommended
                                                        Great Customer Service
                                                        I would drive past the stores that are closer to home so I could shop here. The employees are friendly. That’s the main reason I also have better luck finding items in stock here than in Hillsboro.
                                                        by
                                                          • Recommended
                                                          Super service
                                                          The folks at this store have always been very helpful and patient even when I have been somewhat confusing. Great staff
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 448 reviews

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