Beaverton #4001

4.7

out of 5

93% of customers recommend this store
Rating Breakdown
5
(128)
4
(25)
3
(1)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7

13700 Nw Science Pk Dr Portland, OR 97229

Store Number (503) 646-1525

Pro Desk (503) 526-8428

Tool and Truck Rental (503) 526-8425

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

From professional installation services to expert advice on the best robot vacuum cleaner from the brands you know and love, The Home Depot in Portland, OR has everything you need to make your house a home.

We are conveniently located near Sunset High School, so stop in today and find out why we're so much more than a hardware store.

In addition to providing you the best home improvement goods and services, we're proud to be part of the Beaverton community. Our store supports Habitat for Humanity and we're proud members of the Beaverton Chamber of Commerce. We look forward to serving you!

Your Beaverton Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

2.80 mi
  • 4401 Southwest 110th Ave
  • Beaverton, OR 97005
7.07 mi
  • 1950 Se Minter Bridge Rd
  • Hillsboro, OR 97123
8.41 mi
  • 14800 Sw Sequoia Parkway
  • Tigard, OR 97224

Store Features and Layout

CUSTOMER STORE REVIEWS

4.7

out of 5

161 reviews
5
(128)
4
(25)
3
(1)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7
93% Of Customers
Recommend This Store 145 of 156 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great store experience!!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I needed some assistance and help in selecting the blinds. Matt Relton, the specialist at Beaverton Home Depot #4001, was very helpful throughout the process. He explained the different types of blinds and was very patient throughout the process so that I can figure out the type and color of blinds that I needed. He was also very helpful with pricing as well. If you are trying to find someone who is friendly, patient, and helpful, look for Matt! I also received help in buying some appliances from this store. The personnel (Sorry I can't remember his name) was also very helpful in knowing the differences between brands and types of appliances. Highly recommend!!

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Portland, OR 35 to 44, Female
Horrible Customer Service and extremely bad experience with Home Depot Contractor

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
4

We hired a Home Depot contractor to replace our roof. Everything was agreed upon and scheduled to be done in July 2015. They gave a list of what materials to buy, and while they stated at the time the list was more than would be used, but that they always did this in case anything had or received damages during the job. I was told that any unused materials would be removed when they left the site and we would be credited back the money for unused materials. I made sure to tell them when scheduling that I would have to leave town during the replacement since I have an epileptic kid who can’t handle loud noises. They had my cell and my parents’ phone number in case anything came up or there were questions. I asked if they would need access to the backyard and was told no, there was no reason for the workers to be in the yard. Before leaving I was given a time of completion at which I was supposed to meet them at the house to sign off on the job. When I returned home at the time the contractor gave me, the roof was maybe 1/3 done. There was not a single person on the roof working. As I went into the house, I saw people scrambling up a ladder which was then jerked up the side of the house. Within seconds the banging began and a seizure was had. I tried to call to see what had happened but was not able to speak to anyone, and none of the work crew could tell me when they would be done or what had happened. I had to drive the two hours back to my folks place to try and get some help. Despite repeated efforts, I never did get ahold of the contractor and the store associate could not help when I called them. To this day I have no idea why I didn’t get a call telling me how far behind they were and not to drive back yet. When I did return home, one of the first things I noticed was all the trash in my backyard- soda cans, water bottles, chip and snack wrappers and cigarette butts littered the yard- there was even trash inside the hammock at the back of the yard. Not on the table, not in the trash can, just strewn about the property. The contractor had been specifically instructed not to put the satellite dish back on the roof, and it was- not only that, they enormous screws the used to install it protrude from the roof nearly 3 inches and the support beam was split in three places. Upon further inspection I discovered that many of the boards had split and there were nails protruding from every surface, even in the attic. Split wood looks awful, and the damages to the beams was upsetting. I left messages for the contractor requesting a return call, but never got one. The extra supplies were removed when the crew left. I received a notice telling me how much had been returned and the credit would be applied before they sent out the bill. I have a Home Depot credit card that was used for this project, which was around $10,000. When the first bill arrived, the credit for the unused materials was not present. Despite repeated calls to (the two Home Depot employees who helped set this up), neither of them ever returned a single call or email. After several months of no contact, no credit and no help, we finally had to open a dispute, which I have learned had a negative impact on my credit report. The funds from the unused materials finally turned up mid-November 2015. During the months of trying to deal with the credit, we were also trying to deal with the problems with the roof. Not once did anyone return a call. In early 2016, I began noticing water spots on the ceiling. I’ve been in my house for years, never had any trouble. It began to smell bad in the house, musty and mildew-ish. Upon inspection I discovered there was leakage in the attic and it stank of mold- which half my family is allergic too. We had still been calling about the problems with the job, but after the water spots appeared and I began having to scrub my ceilings with bleach, the calls increased to multiple times per week and we began going into the store too. One of the managers was extremely nice and said that if Home Depot had caused the issue, Home Depot would repair it. He put me in a que to receive a call from their corporate customer service team. I was told if I hadn’t heard from them in 48 hours, to come back into the store and we would try it again. After several visits to the store I was finally given the direct line to one of the corporate staff who handled problems and disputes. I spoke with her briefly on August 11, 2016. During this conversation she requested I send her pictures so she could see the damage. She told me she would be my point of contact going forward, and she gave her word she would help get things resolved. As I write this, on October 10, not a thing has happened. She had called once to say she didn’t get the pictures and to please resend, which was done the same day. I am still waiting for help, still have to bleach scrub my ceilings, and am beyond frustrated with the mess that has dragged on for nearly 16 months now. I am so disappointed with Home Depot that at this point, I don’t believe they will be getting any of my future business. They supplied my fixer home with tons of supplies, all appliances, new roof, gutters, doors, etc- the totals I have spent just on this house are well over a year’s salary. Not to mention I have been a loyal customer for nearly 30 years and have literally spent thousands upon thousands in this store. Now, I feel they don’t care about their customers at all. This situation is so far past ridiculous I don’t have much hope on getting this resolved before winter. I have had multiple Home Depot staff, both local and corporate, assure me they would take care of it, yet after all this time I am still seeking help and now feel that all their empty promises do not mean a thing. It should not be too much to ask that such a huge and expensive project be done correctly. It is extremely unprofessional to ignore calls from a customer; it seems as if they think it will go away if they keep ignoring it. I am very concerned for the condition of my home and the health of my family. And sadly, I have no idea what else to try and do about it.

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Beaverton 55 to 64, Male
Great Store!

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I love Home Depot - but wish they would stop carrying gas mowers. Those things pollute like crazy. There are a lot of battery garden products now. Home Depot could do better.

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Beaverton, Oregon 55 to 64, Male
Wonderful selection of products, and excellent service!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Laura & Victoria were so helpful! They stayed late to help me with a complex door project for my home remodel. Both of them patiently helped me select doors that fit the style of my home, and explained all of the options for glass, staining, delivery and installation. Because of their hard work, I purchased a lovely front door, (& a solid cherry interior door that I had intended to purchase in at a future time). Laura & Victoria worked with me for over an hour, staying well after their shifts were done last night. They rock! I will definitely be back!

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Beaverton, Oregon 25 to 34, Male
New floors and a garage door opener for our first home.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We just bought our first new home. The team was knowledgeable and put us in touch with great pricing on general contracting on the first try. They handled most of the logistics and took the run-around out of my hands. We have been back for just about everything, big and small.

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Great service!

5.0

out of 5

I'm not a DIY guy and really appreciated all the hands on assistance I got from all 4 associates that helped me in various depts!

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beaverton, or 35 to 44, Female
Amazing in-store experience and hands down the best customer service!!!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I want to provide special recognition for 2 Home Depot employees that made my last experience to the store delightful. Marquis in the flooring department listened to my needs and helped me make informed decisions about the variety of flooring options in the store. He did it with ease, professionalism, and a smile! I had so many questions about estimates for installation of laminate wood flooring and carpet for my house and he answered all of my questions. He is a good listener, and that is not easy to find these days. A team member named Meadow helped me get my Home Depot PRO XTRA Paint rewards. She is wonderful and also helped me get information about a rebate on my water bill because she noticed that I was buying a water saving toilet. She knew her stuff, and she made my shopping experience because I got 5 STAR service. I can't wait to get started on my DIY projects knowing I have Marquis and Meadow on my side if I need any more products, tips, and more tools or materials. Thank You Marquis and Meadow!!!! You are rock stars!!!

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Portland, Oregon 65 or over, Male
My HomeDepot had what I needed

5.0

out of 5

Everything I need for my home projects is there. And if I can't find what I'm looking for, I can depend on a sales associate to help me in a friendly, knowledgeable manner.

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