#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(269)934-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2075 Pipestone Road
Benton Harbor, MI 49022
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Customer Store Reviews

  • 4.7 out of 366 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (366)
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Showing 1-30 of 366 reviews
Our favorite Home Improvement store.
Helpful and well informed employees make all the difference.
by
    • Recommended
    Window installation
    I ordered windows that I was assured would match our existing windows. After three wildly wrong orders and over 10 contractor visits over 3 years, I finally got something that was close enough that I gave up and accepted them. Please note, I often drove 100 miles to meet with contractors and twice they did not show up or call to explain. Never again!
    by
      Friendly and Helpful Assoy
      We came to the Benton Harbor, Michigan, store to order a stackable washer and dryer. Both sales associate Cameron and cashier David were very helpful! They went the extra mile to help us with our purchase.
      by
        • Recommended
        Good Service
        Every time I have visited Home Depot, the people are friendly and helpful, and always greet you with a smile.
        by
          • Recommended
          Saved LOTS by using Home Depot
          I saved over $1000 by having Home Depot measure and quote for a carpet replacement. The whole process was smooth and easy as well as the completion of work will be done in about a week. Amazing customer service and a great experience overall. Highly recommend.
          by
            • Recommended
            Raised bed gardening
            I am new at raised bed gardening. I was able to purchase all of the things I needed to get started on my project.
            by
              HELPFUL EMPLOYEES
              YOUR EMPLOYEE TOLD ME WHERE THE PRESSURE TREATED 1X4 WAS. WHEN HE SAW IT WAS LOW QUANTITY, HE CHECKED WITH HIS PHONE AND EVENTUALLY FOUND MORE COMING IN ON THE TRUCK AT THAT TIME.
              by
                • Recommended
                Excellent customer service!
                The friendliest team of employees at Home Depot work here!
                by
                  • Recommended
                  Character and attitude go a long way!
                  Home Depot is usually my “go to” store, but this time the attitude of the employees really shined. Even if you don’t know the full answer to a customer’s question, being pleasant & having the right attitude to guide them to the correct person goes a long way.
                  by
                    • Recommended
                    Excellent Employees!!!
                    Every employee in this store goes above and beyond to help. Jim in Garden, John in appliances and Linda K at checkout were especially helpful, nice and professional all the way!
                    by
                      • Recommended
                      Flooring
                      I was able to select from several different waterproof wood grain tiles and lay them out at home which really helped me make a wise decision. It looks beautiful! I repackaged and I returned what I didn’t need and am placing an order for a large addition which was very helpful
                      by
                        • Recommended
                        Great Customer Service!
                        This store is EXCELLENT in customer service. So refreshing these days! Well stocked and great pricing.
                        by
                          • Recommended
                          excellent customer service
                          Josh in lumber is knowledgeable, helpful, friendly and creative. Fabulous to work with! Tammy at cashiering is very cheerful and engaging as well as eager to help. The staff I have encountered here is far superior to the "other store" across the way.
                          by
                            • Recommended
                            Only self check out
                            Store only has self checkout lanes open. Instead of having multiple employees stand there and look at the self check out one should open a register.
                            by
                              Great store
                              I’ve bought a refrigerator, dishwasher, mini fridge and other small purchases from this store. Personnel are helpful and knowledgeable and friendly.
                              by
                                • Recommended
                                Consistently good experiences at this store!
                                I shop here regularly and employees are helpful and friendly and store is typically in very good shape (clean, orderly, etc.)
                                by
                                  • Recommended
                                  Great place for my business needs
                                  Usually has everything I need for my business needs
                                  by
                                    • Recommended
                                    Great experience last minute pick up
                                    I arrived at the end of the day near closing time the staff was very friendly and helpful it wasn't an easy order I bought huge amount of 80lb bags of cement mix they loaded my trailer quickly and with a pleasant friendly attitude.
                                    by
                                      • Recommended
                                      AWESOME SALES PERSON
                                      We were extremely happy with the attention that Bob Waddell, Millwork Specialist gave us when we were trying to purchase a new door. He was VERY helpful!
                                      by
                                        • Recommended
                                        Great Customer Service
                                        I came in on 7/9/23 to buy all new appliances for my home. We were instantly greeted and asked if we needed help. Staff was very helpful, and the buying and checkout process was smooth. Will be back for future purchases.
                                        by
                                          • Recommended
                                          They care about their customers!
                                          We came in to get supplies for some repairs. While there, my husband began to feel unwell. We had him sit on a step ladder that was sitting by a shelf. A Home Depot employee came up and suggested my husband come back into the staff room, where it was cooler and more comfortable. Another employee came in to check on him and offered him a bottle of water. He's feeling better, now, and our son and I were very impressed and grateful for their help and kindness!
                                          by
                                            • Recommended
                                            Poor service
                                            Very poor customer service. Employees had no idea of what products are in the store.
                                            by
                                              Great Staff
                                              The staff was fantastic. Everyone was very attentive and went out of their way to help.
                                              by
                                                Great JOB!!!
                                                Dwayne and Keariah were helpful and friendly in the garden center. I found everything I was looking for.
                                                by
                                                  • Recommended
                                                  Top notch customer service
                                                  Resolved my Milwaukee battery issue on the spot. Thanks Steve and Curt!!
                                                  by
                                                    • Recommended
                                                    One of my favorite Home Depot Stores.
                                                    I enjoy coming to this location, they always have whatever we need in-stock, and everybody is nice, and friendly, and always helps us out. One of my favorites is Chuck that works in the front. He is always so cool, and nice to us. I literally enjoy this location the most because of Chuck, and the other employees that work there. It is one of the friendliest, and most helpful stores out of all of them.
                                                    by
                                                      • Recommended
                                                      Top down great management
                                                      I can’t do anything bad to say about this place the managements awesome the people in their happy employees are unified I wouldn’t go anywhere else very difficult to get a mist tint paint because they rarely miss tint them however when I go over to Lowe’s across the street they got a whole bunch of miss tint paint. I think that says enough
                                                      by
                                                        • Recommended
                                                        Pro Desk
                                                        Linda & the staff @ the Pro Desk go above and beyond. Great group of People.
                                                        by
                                                          • Recommended
                                                          Happy helpful
                                                          Please don’t out my information on any lists don’t continually call or text
                                                          by
                                                            • Recommended
                                                            Great visit this morning
                                                            So many helpful and friendly employees at the BH Home Depot this morning. On checkout. Kodesha had a big smile and was very friendly. Was not hard to find help.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 366 reviews

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