#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(406)655-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2784 King Ave West
Billings, MT 59102
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 537 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (537)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 537 reviews
The young man named Hayden went above and beyond to help me secure my flooring on the top of my c...
The young man named Hayden went above and beyond to help me secure my flooring on the top of my car for my 135 mile drive home. The young man who helped with the flooring really didn’t want to do his job, he was not the least bit professional.
by
  • Verified Purchase
I found a blower on line but when I went to purchase it 2 store associates couldn't bother to help.
I found a blower on line but when I went to purchase it 2 store associates couldn't bother to help.
by
  • Verified Purchase
Home Depot always seems to have something new and different for the project I'm working on which ...
Home Depot always seems to have something new and different for the project I'm working on which makes my projects that much more awesome when their done. They also seem to have a great selection of products to choose from.
by
  • Verified Purchase
  • Recommended
For such a large company, they offer no health safety for ANYONE.
For such a large company, they offer no health safety for ANYONE.
by
  • Verified Purchase
Frank at check out was cordial /sincere and professional Assistance store wide a bit poor but wi...
Frank at check out was cordial /sincere and professional Assistance store wide a bit poor but with all that is going on it is what it is just glad they are open and Had what we needed for a super price! Better than the other store across the street...
by
  • Verified Purchase
  • Recommended
Associates around the store were so easy to find. All were so helpful and seemed to appreciate th...
Associates around the store were so easy to find. All were so helpful and seemed to appreciate their jobs.Prices and products were outstanding. The store and restrooms were very neat and clean
by
  • Verified Purchase
  • Recommended
Looking for a special wiring connector. None of the employees that walked by me asked if I needed...
Looking for a special wiring connector. None of the employees that walked by me asked if I needed help. When I finally had to ask someone, the response "It should be around here somewhere" and walk off is not helping. This is why I rarely shop here, and will usually order something from another location than go into this store.
by
  • Verified Purchase
NEED TO TAKE A CLASS ON CUSTOMER SERVICE! If you want your infants to freeze as walking out to yo...
NEED TO TAKE A CLASS ON CUSTOMER SERVICE! If you want your infants to freeze as walking out to your car because they won’t let you walk out the door closest to your vehicle then this is the shop for you! PRODUCTS WERE NOT STALKED AS LISTED. VERY DISORGANIZED AND HORRIBLE CUSTOMER SERVICE!
by
  • Verified Purchase
The cashier Hilary was great. Got a new credit card, that went smooth. Costumer service did a gre...
The cashier Hilary was great. Got a new credit card, that went smooth. Costumer service did a great job on that.
by
  • Verified Purchase
  • Recommended
They really do go above and beyond for all of their customers! They all really seem to enjoy wher...
They really do go above and beyond for all of their customers! They all really seem to enjoy where they work.
by
  • Verified Purchase
  • Recommended
NICE STORE, WELL STOCKED AND CLEAN. STAFF VERY FRIENDLY AND HELPFUL
NICE STORE, WELL STOCKED AND CLEAN. STAFF VERY FRIENDLY AND HELPFUL
by
  • Verified Purchase
  • Recommended
Home Depot rocks! We got some of the best customer service we’ve had anywhere, be proud of your e...
Home Depot rocks! We got some of the best customer service we’ve had anywhere, be proud of your employees they are awesome
by
  • Verified Purchase
  • Recommended
This store has a great selection of garden,flower items at great prices, home repair of course ...
This store has a great selection of garden,flower items at great prices, home repair of course and returns are handled respectfully, not hassels, i even returned something over the date of time to return (by one day granted) and they accepted it no problem. much appreciated since i don't live in town.
by
  • Verified Purchase
  • Recommended
From the past this store got Super Clean and Better organized, Great Improvement. The Manager m...
From the past this store got Super Clean and Better organized, Great Improvement. The Manager must like to get envolved and take pride in his work and job. He is to be commended for his hard work. Thanks for a good experience …..KenKsr
by
  • Verified Purchase
  • Recommended
Duane was awesome made us feel welcomed and he helped us with our purchase along with any help we...
Duane was awesome made us feel welcomed and he helped us with our purchase along with any help we needed. Jon got us the help we needed and bern was an awesome electric guy with very good information.
by
  • Verified Purchase
  • Recommended
I was looking for a bread maker machine in Billings Montana and no one had one so I looked at hom...
I was looking for a bread maker machine in Billings Montana and no one had one so I looked at home depot and found out about all the products online available by ordering through the store. Staff was very helpful with locating what I wanted, mailing it for me and I was absolutely thrilled about all I didn't know I could get at Home depot . Very happy about my purchase. I will check this store first for everything I purchase first. Thank you so much for all the help. I was very surprised.
by
  • Verified Purchase
  • Recommended
We LOVE shopping at the Billings Home Depot The employees always greet us, and assist us in an...
We LOVE shopping at the Billings Home Depot The employees always greet us, and assist us in anything we need When we are looking for home/yard items. It is the first place we stop. We usually do not have a need to look anywhere else
by
  • Verified Purchase
  • Recommended
The customer service desk was great to work with . Very helpful and kind.
The customer service desk was great to work with . Very helpful and kind.
by
  • Verified Purchase
  • Recommended
I was extremely happy with Hilary. She was more than willing to go out of her way to show where t...
I was extremely happy with Hilary. She was more than willing to go out of her way to show where the items I needed were. Home d Depot is my choice of stores
by
    • Recommended
    It was a very good experience and found what I was after, at a reasonable price.
    It was a very good experience and found what I was after, at a reasonable price.
    by
    • Verified Purchase
    • Recommended
    THIS IS MY FAVORITE STORE, ALWAYS GET WHAT I NEED, THEY LET ME BRING MY DOG IN. EVERYONE IS ALWAY...
    THIS IS MY FAVORITE STORE, ALWAYS GET WHAT I NEED, THEY LET ME BRING MY DOG IN. EVERYONE IS ALWAYS FRIENDLY AND HELPFUL.
    by
    • Verified Purchase
    • Recommended
    I would recommend this store to everyone. I have always been able to get assistance easily when I...
    I would recommend this store to everyone. I have always been able to get assistance easily when I have needed it. The selection of merchandise is very good, Pro Desk has been a big help, load out personnel has always been willing to help.
    by
    • Verified Purchase
    • Recommended
    We went to store to look for a replacement countertop microwave oven. We were greeted almost imme...
    We went to store to look for a replacement countertop microwave oven. We were greeted almost immediately and shown to the area where these were in stock. We decided to purchase one since they had what we wanted at a good price. As we were headed to check out, an employee in appliances said he could check us out instead of having to get in line at the front of the store. He also informed us if we applied for a credit card we could save $25 on the purchase. Friendly, helpful employees, had what we wanted at a good price. Quick service.
    by
    • Verified Purchase
    • Recommended
    Our cashier Colleen was wonderful and very helpful.
    Our cashier Colleen was wonderful and very helpful.
    by
    • Verified Purchase
    • Recommended
    Although some of the employees lacked common knowledge of where products are located, and at leas...
    Although some of the employees lacked common knowledge of where products are located, and at least one need additional training on customer relations, generally I enjoy shopping at this store.
    by
    • Verified Purchase
    • Recommended
    GREAT PEOPLE GREAT SERVICE COLE (MANAGER) IS THE BEST
    GREAT PEOPLE GREAT SERVICE COLE (MANAGER) IS THE BEST
    by
    • Verified Purchase
    • Recommended
    I believe that people are what makes the success of a business. I am very hard of hearing and so ...
    I believe that people are what makes the success of a business. I am very hard of hearing and so I depend on patient workers to help me.
    by
    • Verified Purchase
    • Recommended
    Iden assisted me with paint. She was kind, courteous, professional, and most of all... empathetic...
    Iden assisted me with paint. She was kind, courteous, professional, and most of all... empathetic about my project. I genuinely appreciate her attitude and helpful nature.
    by
    • Verified Purchase
    • Recommended
    My go to store. Always a knowledgeable friendly face to help when needed.
    My go to store. Always a knowledgeable friendly face to help when needed.
    by
    • Verified Purchase
    • Recommended
    This is one of the best Home Depots that I've been in. The store is always clean and fully stock...
    This is one of the best Home Depots that I've been in. The store is always clean and fully stocked, but what makes this store is the friendly staff that greets you at every turn.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 537 reviews

    Nearby Stores

    Find Another Store