#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(561)488-7358
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9820 Glades Rd
Boca Raton, FL 33434
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Customer Store Reviews

  • 4.5 out of 593 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (593)
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Showing 1-30 of 593 reviews
Terrible customer service
I tried to purchase some hanging flower baskets that were on sale in the ring up wrong I spoke to an associate and she says go take a picture I said I'm not going to take a picture call the manager. The manager comes over this is what's the problem I explain to us because go take a picture is that all you people know how to say? I went over I took a picture and came back and she says that's not the right product you have in your basket. I said look again this is exactly what it is exact explanation of what it is why you arguing with me. She reluctantly adjusted the price he walked away no thank you no have a good day no nothing I don't know that I like to shop at Home Depot anymore
by
    best price
    I was researching poinsettia prices and the best price was here
    by
      • Recommended
      The best Pro Desk Team
      The pro desk team is amazing, they are very helpful and make me feel comfortable, they are knowledgeable and respectful and efficient. Is everything and more that what I expected. I am very thankful and satisfied with my business in Home Depot, Peter, Randy, Gary and Chris are the best team for any business to work with.
      by
        • Recommended
        Friendly Staff
        The staff at this location is very friendly and knowledgeable.
        by
          • Recommended
          Very helpful
          Thanks so much for the help
          by
            • Recommended
            Favorite home depot
            Friendly staff. Charles in electrical spent 45 minutes with me explaining what is needed and best process to complete my project.
            by
              • Recommended
              Great customer service
              Managers Roberto & Julissa help me out during my shopping time at Boca Raton, great customer Service
              by
                • Recommended
                Total mix up on my order
                Online order associate does not match my name or order number with the information on my paper work with the label on the order. Tells me to go get my car bring to front of store. Has another associate load order (heavy object) into my van. I realize once home the order was not mine.
                by
                  • Recommended
                  excellent Choices
                  Employee Martin gave very good customer service.. He took me to the product and discussed the various possibilities . I was able to purchase the correct product for my needs.
                  by
                    • Recommended
                    Great service
                    great service by cashier/customer service Alejandra. She went out of her way to make sure we got the item we needed
                    by
                      • Recommended
                      camera
                      I had a car accident in the parking lot a year ago and I wish there were a good camera outside to help me plead my case. I was unable to obtain and to get a good response from the management. Too bad
                      by
                        • Recommended
                        Meet Jennivieve at Home Depot - Boca Raton
                        Whenever you visit the Home Depot store in Boca Raton, please meet Jennivieve. She has made my last shopping experience at Home Depot a great one. She will help you from the start to the finish!
                        by
                          • Recommended
                          Great Home Depot!
                          Clean and tidy and helpful employees!
                          by
                            • Recommended
                            Everyone Helpful Here!
                            Everyone helpful here!
                            by
                              • Recommended
                              Great shopping experience
                              Nothing but great shopping experiences when visiting this store
                              by
                                Great place to shop
                                Happy to buy at this store
                                by
                                  • Recommended
                                  Product Selection
                                  I hoped Home Depot would have more of a selection of garden edging in white or other colors.
                                  by
                                    • Recommended
                                    Excellent employee
                                    I think we need more customer service people like BEN
                                    by
                                      • Recommended
                                      Great location for the community
                                      I have gone to this store for products for over 10 years and the employees there are knowledgeable and they always are available to help me find things I'm looking for or if I send someone to pick something up, they are always helpful
                                      by
                                        • Recommended
                                        Great experience
                                        Great experience whenever we shop at the Home Depot. If you go, ask for Mead. He is the most helpful employee we ever encountered. He understood our needs and accompanied us to buy the merchandise we needed
                                        by
                                          • Recommended
                                          Kudos to Customer Service
                                          Roselie in Customer Service was fantastic. Helpful, patient, excellent attention to detail -- even when her key board did not cooperate and she had to move to another computer, she kept right on task ensuring that my order was complete and accurate.!! Thank you!
                                          by
                                            Tassiana at customer service
                                            Tassiana was great and helped out so much
                                            by
                                              Mitch (flooring) is the best employee
                                              Door dept person went home sick, no one to help. After 45 mins Mitch helped and was over the top awesome. He deserves a prize. Shadya too was a very friendly and kind cashier. Listen to me voice my frustrations and really great. HD is so fortunate to have these people. Help is scarce but most were otherwise kind
                                              by
                                                • Recommended
                                                Dreamt service by Jennieve!!
                                                Jennieve was very experienced, helpful and patient.
                                                by
                                                  • Recommended
                                                  Employee mead and his manager were great.
                                                  Was a great experience when Home Depot messed up on some pricing and was handled very proffesionally and thank u.
                                                  by
                                                    • Recommended
                                                    Great Store Great Employees
                                                    The Boca Raton Home Depot is exceptional compared with other Home Depot’s like the Pompano Beach Home Depot which is littered with garbage across the parking lot and shady people hanging out there. By comparison the Boca Raton Home Depot is emasculate and the employees like working in such a nice environment. I travel an additional 7 miles to shop in the Boca Raton Store. I wish that I took a picture of the garbage in the parking lot of the Pompano Beach store on Copans Road as I couldn’t believe it was part of the same retail chain. As the past owner of a ( 60) store retail chain which I sold I appreciate when managerment and employees take care of the place they spend the most time. The Boca Raton Manager and Rosalie the employee who assisted me are to be highly commended and the Pompano location needs lots of loving attention.
                                                    by
                                                      1 found this review helpful
                                                      Worst time at Home Depot
                                                      Im embarrassed to say I’m a stockholder in this company. What a horrible shopping experience today at this home depot. No help from anyone to carry 40 lb bags of salt. I’m 74 and had to do evermy self
                                                      by
                                                        All costs of Carpet measurements/purchase/installation NOT CLEAR
                                                        I experienced hidden costs when I received my estimate for carpet purchase/installation. ...Related to measurements, cost of padding and installation. It was a lot of work with inconsistent answers. After a small adjustment in price, I purchased the package anyway and I hope for the best.
                                                        by
                                                          Great staff, service, and experience
                                                          Being assisted by the Carla the Cashier at Customer Service, to the completion of the purchase with the help of Dennis the manager, the experience was excellent. Everyone was kind, patient, informative and helpful.
                                                          by
                                                            • Recommended
                                                            Luz
                                                            Luz was extremely helpful!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 593 reviews

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