Reviews for Boca Raton #204

Mead is the man! Helped me with all my shopping needs and questions

Online order not fulfilled. Customer service in the store completely unhelpful and rude

The staff is rude, short tempered, do not know how to help. The nice saver at checkout was cashier Todd. He was friendly, polite, humorous... Need to hire more like this team member. I am at a loss at how so many others where hired that fail at nearly everything. The store was also a mess. Items in the wrong spots, placed on any random shelf. Rude staff.

Alex the manager ended up taking care of me his service was great, however, before having him take care of me VALENTINE took care of me, she was very rude the minute I got to the custumer service lane, I placed and online order and they put the wrong item in my bag, very similar but different color, I told her about the mistake and she said no, we dont make mistakes on online orders, I was returning and item completely sealed for the same one different color and she refused to do the return, she then proceed to pretend she couldn't find the order number ask me to wait for the manager making noises like uhgg and being rude, this is perhaps the worse experience I've ever had at Home Depot, for the most part great people work here and the manager was great at fixing the issue, but is very disappointing to come here in the morning and encounter a person like VALENTINE, I'm pretty sure she refused to do the return to not allow me to do bad review under her name.

VERY HELPFULL AND KNOWLEDGEABLE ABOUT THE PRODUCTS THEY CARRY A PLEASANT ATMOSPHERE WOULD HIGHLY RECOMMEND THIS LOCATION.

I am a certified contractor and resent not finding enough people on the Home Depot Floor who can help me find products or answer my questions. I used to buy practically everything at Home Depot. Now I frequent the specialty trade stores.

Kristy provided great customer service to my senior mother. She was patience and did it all with a smile.

I WENT IN AS I NEED INFORMATION ON UPDATING MY KITCHEN WITHIN BUDGET AND MEAD WAS EXTREMELY KNOWLEDGEABLE AND PATIENT AND TOOK HIS TIME WITH ALL MY QUESTIONS. I WOULD HIGHLY RECOMMEND HIM!

I purchased all of the TILELAB Gloss Sealer for my floors. I've tried several other products and TILELAB is the best I've found that works. Anything other than TILELAB you're wasting your money.

He stayed after his shift just to hear me out and walk me around to all of the products that would save my fish palms! What an amazing employee! He should make his own YouTube videos for customers of Home Depot!

I had an automatic cancellation for non-receipt of a home-depot card after opening an account four weeks prior. Customer Service managed to solve this problem with great effort on their part.

Home depot is a great store to shop, I had a wonderful sale cashier today name Odety #49897. Great customer service skills and very pleasant to talk to.

The manager Rich went above and beyond to satisfy me after having a difficult time locating the tool box I had been trying to purchase for many weeks. Thank you so much for helping me out the way you did!

I have been shopping at this Home Depot for 30 years and have never had a bad experience.

It's always a pleasure to shop here everybody says hello and everybody's there to to help you yes I can get very busy. But if you're patient they take their time and help you out it's always a great experience

The department manager Mead saved Christmas. He helped me find a dryer on the store shelves that fit my needs perfectly. Without his help I would have had to either wait a week to get the product I wanted or I would have had to buy a product that was higher priced than I had budgeted for.

Always find the right tool at a good price

Gerrard and jennevieve made sure I was totally satisfied with my purchase.

You need anything come visit this home depot they have more in stock than many other stores in the area management Denise Dee Angie .. They are always ready to help . Gerry at Pro Desk take the time to make sure everything is right and he is a pleasure to deal with. Need help finding something JACK IS THE MAN !!! and Brandon with go through everything to help find what you need. Customer Service Jacob, Ely, Jenevieve they have your back on getting things together.

Kimberly listened to my needs and concerns and spent lots of time to help design my kitchen. I’m really excited!

This hot dog cart is the best and the owner is so friendly and funny. Made our whole family laugh and he also helped elderly people with their belongings in their cars in between making our hot dogs. What a great guy and quick lunch before shopping!

Tremendous service received from Diane, a cashier in the Boca Glades store. You are outstanding and very much appreciated.

The check out cashier from the gardening department could NOT Speak a word of English and could not answer a single question. The last time I checked English was still the mother language in our USA.

Everyone we had contact with was knowledgeable super friendly. Someone took us to where we needed to go and helped us .

Purchased a honeywell air purifier.. Streamlined design and looking forward to use.

we were very lucky to have met an employee by the name of Mead! he was very helpful and friendly!

Alex in Lighting made our selection of an outdoor fan easy.

Very little concern for customers by staff that haven't been properly managed because the store manager is incompetent. Employees were tossing toilet paper packages around and making jokes while customers were on line next to them.

Good serves, Thank you.

Great store and always fully stocked !! Steve from plumbing Dept is great !! Always helpful and will do above and beyond !!