#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)373-1000
Tool & Truck Rental(208)373-1027
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1200 Milwaukee St
Boise, ID 83704
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Customer Store Reviews

  • 4.8 out of 614 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (614)
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Showing 1-30 of 614 reviews
Nice clean, well organized store with very helpful friendly store employees and managers etc. I u...
Nice clean, well organized store with very helpful friendly store employees and managers etc. I use Home Depot more than any other store I can think of at this time and they have always treated me with great respect and kindness and always have a smile on their faces. I enjoy being around people like that. We should all be a little more like that in our daily lives.
by
  • Verified Purchase
  • Recommended
Great place, and close to home, cookie cutter items are usually in stock, specialty items are not...
Great place, and close to home, cookie cutter items are usually in stock, specialty items are not so plentiful at times. Awesome Tile selection at a good price. Wish the had an active store-store transfer system & they would quit letting Animals in the store. Assistance was some what adequate but friendly and the store was clean
by
  • Verified Purchase
  • Recommended
THIS STORE COULD USE MORE STORE SPECIALISTS. ALL HOME DEPOT EMPLOYEES SEEM TO ALWAYS BE BUSY HEL...
THIS STORE COULD USE MORE STORE SPECIALISTS. ALL HOME DEPOT EMPLOYEES SEEM TO ALWAYS BE BUSY HELPING SOMEONE ELSE, OR STOCKING SHELVES.
by
  • Verified Purchase
  • Recommended
Overall helpfulness was very good . I shopped on a Tuesday and a Saturday. Each time was assume.S...
Overall helpfulness was very good . I shopped on a Tuesday and a Saturday. Each time was assume.Satd at the customer service desk was very busy but one clerk came out to answer questions for some of the customers waiting. In general at other stores the floor people will walk past you while standing in a main isle looking at the sign to find my product. For that you get a B-. The rest is a A. Overall good job.
by
  • Verified Purchase
  • Recommended
Lisa B made it easy to find what we were looking for, it’s exciting to know we found the perfect ...
Lisa B made it easy to find what we were looking for, it’s exciting to know we found the perfect lighting fixtures for our new home. Thank you
by
  • Verified Purchase
  • Recommended
I always like coming in HomeDepot everytime I have project in the house. It is one place shop. I ...
I always like coming in HomeDepot everytime I have project in the house. It is one place shop. I can't get everything I needed in one trip.
by
  • Verified Purchase
  • Recommended
All the employees in every department were helpful and glad to offer to help.
All the employees in every department were helpful and glad to offer to help.
by
  • Verified Purchase
  • Recommended
Pro desk at 18 01 Debbie and Sherry are the best
Pro desk at 18 01 Debbie and Sherry are the best
by
  • Verified Purchase
  • Recommended
It is great store with great team and manager.
It is great store with great team and manager.
by
  • Verified Purchase
  • Recommended
Great Store hands down! Have never had a bad experience!
Great Store hands down! Have never had a bad experience!
by
  • Verified Purchase
  • Recommended
Customer service is notable at this store. I frequently have employees approach me to ask if I n...
Customer service is notable at this store. I frequently have employees approach me to ask if I need help. This did not use to happen, but the change is much appreciated. Also, I have to comment on one specific employee: so helpful, and pleasant, goes by "Nessy." She made my most recent shopping experience so enjoyable. I would not have been inspired to write this review, even though I have noticed a more helpful staff, but she was truly a delight and I had to acknowledge her service.
by
  • Verified Purchase
  • Recommended
Great help from employees. Very nice people
Great help from employees. Very nice people
by
  • Verified Purchase
  • Recommended
Love this store! Never had a bad experience in any department. Thank you, Home Depot.
Love this store! Never had a bad experience in any department. Thank you, Home Depot.
by
  • Verified Purchase
  • Recommended
I’ve been to this Home Depot many times, experiences in the past have been hit and miss. I usu...
I’ve been to this Home Depot many times, experiences in the past have been hit and miss. I usually try to be very understanding because I know they are always very busy, but a few weeks back I had a very negative experience with an employee who was extremely lazy and didn’t want to do their job. Consequently I ended up having to drive all the way to the Meridian location which really screwed up my schedule and ruined my entire day. I told myself I would never go back to this location (Milwaukee) but one night recently found myself in a bind and it was my only option. I desperately needed a job box for my tools as I was in the process of moving out of town that same night. It was right at closing and I expected to be faced with some very annoyed employees who, understandably, wanted to go home. To my surprise I was helped by four very pleasant, enthusiastic HomeDepot workers that were so polite and understanding the experience changed my opinion of the staff completely. Even though they had to stay late to help me (and not just a few minutes late but probably close to an hour) they remained sympathetic, positive and just plain awesome while I tried out different locks, took measurements and read instructions to make sure everything was going to work. HUGE shoutout to Pat, Lisa, Bailey and Jacob for being rockstars and giving me the best Home Depot experience yet! I greatly appreciate you guys!!
by
  • Verified Purchase
  • Recommended
this store is amazing The pro desk is always eager to help and go over and above what the call of...
this store is amazing The pro desk is always eager to help and go over and above what the call of their job scope probably is and I really appreciate it especially Debbie
by
  • Verified Purchase
  • Recommended
Well stocked, not cluttered, good workers
Well stocked, not cluttered, good workers
by
  • Verified Purchase
  • Recommended
Lori went above and beyond when the wrong item came to the store for us to pick up. She worked an...
Lori went above and beyond when the wrong item came to the store for us to pick up. She worked and worked to get the correct item ordered for us. Thank you very much Lori.
by
  • Verified Purchase
  • Recommended
I was having a problem with an online order so I decided to go onto the store and see if someone ...
I was having a problem with an online order so I decided to go onto the store and see if someone could help me. Sherry was just awesome. The best customer service I have had in a very long time. Even when she ran into a problem going one way she tried another way and stayed with the order until it was completed. She has my sincerest gratitude. She deserves high praise for the time she spent with me. Thank you so very much.
by
  • Verified Purchase
  • Recommended
Store is clean and organized makes you easy shopping
Store is clean and organized makes you easy shopping
by
  • Verified Purchase
  • Recommended
This store is a mess. It is difficult to get into the parking lot as the lanes are so narrow ent...
This store is a mess. It is difficult to get into the parking lot as the lanes are so narrow entering from Milwaukee that if you are entering there is only a one lane access, even though there are two lanes of traffic. Nearly impossible for professionals with their trucks or trucks/trailers, and still very difficult with smaller vehicles... The staff at this store is less than helpful. Most often employees ignore you, and when directly asked a question they respond with irritation as though it is burden to even talk to you let along answer any questions. Also there is no technical expertise in the store, so for the common homeowner looking for some advice; forget it. Overall this Home Depot is much worse than other locations that I frequent.
by
  • Verified Purchase
The plant selection was amazing, and well priced!!
The plant selection was amazing, and well priced!!
by
  • Verified Purchase
  • Recommended
The employees are very knowledgeable, kind & easy to talk to. I'm a senior citizen & the people t...
The employees are very knowledgeable, kind & easy to talk to. I'm a senior citizen & the people there are very helpful with all my needs.
by
  • Verified Purchase
  • Recommended
Everyone here is awesome and so friendly! Willing to help with any question and make buying appli...
Everyone here is awesome and so friendly! Willing to help with any question and make buying appliances easy and effortless! Thank you!
by
  • Verified Purchase
  • Recommended
Store is clean and employee is great
Store is clean and employee is great
by
  • Verified Purchase
  • Recommended
The store was clean and had everything I was looking for. Amanda, Leslie, Lisa B and Sean made m...
The store was clean and had everything I was looking for. Amanda, Leslie, Lisa B and Sean made my night and did a great job, I left store with a big smile.
by
  • Verified Purchase
  • Recommended
Jill was friendly and had a great smile
Jill was friendly and had a great smile
by
  • Verified Purchase
  • Recommended
Helpful and caring staff.
Helpful and caring staff.
by
  • Verified Purchase
  • Recommended
Staff at the Boise Milwaukee Home Depot are always helpful. Thank you to Lisa who handed my daugh...
Staff at the Boise Milwaukee Home Depot are always helpful. Thank you to Lisa who handed my daughter a kids workshop fire truck as a gift. It really made her day. Lisa was also dressed in costume for halloween and was genuinely friendly.
by
  • Verified Purchase
  • Recommended
Always a pleasure shopping here great staff always super friendly and helpful.
Always a pleasure shopping here great staff always super friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great experience at Home Depot , Thomas in appliances was so friendly And informative! We will sh...
Great experience at Home Depot , Thomas in appliances was so friendly And informative! We will shop here more .
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 614 reviews

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