#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)523-4123
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5101 Cambray Dr
San Antonio, TX 78229
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Customer Store Reviews

  • 4.5 out of 471 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (471)
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Showing 1-30 of 471 reviews
Plumbing Angel at Home Depot :)
I want to thank Leo in the plumbing department. He gave me the knowledge to fix a plumbing problem. I discovered a leaky faucet that had to be fixed at my house. I have very little knowledge about plumbing, except every time you work on plumbing in one spot, it creates another issue down the line (maybe that is not typical of everyone's experience). I have always been the flashlight holder, then my husband passed away and I need to make some of the repairs. So, I took pictures of the problem and headed to the closest Home Depot. I was helped by Leo in the plumbing department that morning. He helped me find all the things I would need to repair the problem; pipe, connectors, and the faucet I would need. He layed it out on a table and showed me just how to fix it. I took a picture of that, too. I knew I'd forget once I got home. When I had all the parts, I was able to fix the faucet. I can't tell you how good it felt to turn the water back on and nothing leaked. Woo hoo!! What a relief! I may have danced around a bit! Thank you for your patience and explanation, Leo!
by
    • Recommended
    Amazing staff and super clean store
    I love an organized store I always am in a hurry so it’s good to know and see everything clearly
    by
      • Recommended
      My store
      This is where i go to decorate and fill my garden woth gorgeous plants. It has became a special trip for my daughter and I.
      by
        • Recommended
        great representative
        The employee was awesome and very friendly, Rosalie Ho
        by
          • Recommended
          Great American Stores
          The product I bought and the customer service was beyond my expectation. I'm already thinking about what else do I need from this homedepot store.
          by
            • Recommended
            Plumbing Parts
            I was able to find the exact parts I needed verses other stores I went to, at least at this location.
            by
              • Recommended
              Fantastic Customer Service-The Store that has everything!
              I have been to Home Depot about 2-3 times every few days for my clients and for my personal kitchen project and I love Home Depot. Prices, customer service, availability for questions and ideas-- this is a one stop shop.
              by
                • Recommended
                Employees lazy
                The three employees I asked for help were lazy and more interested in their private conversations with each other than helping a customer. Wish I had videoed their indifference.
                by
                  Great employee
                  Associate (Dylan) was friendly and professional. Very unexpected in these busy times.
                  by
                    • Recommended
                    Service varies
                    Honestly, the quality of service varies based on the department. Today (1/5/2024), I had to visit the store to pick up items which should have been delivered. Why? Despite the notice that the drop off did not require my presence (I was still asleep when the delivery was attempted), the delivery person left citing an inability to deliver the items. Had the delivery person approached my front door and knocked or rung the bell, my pups would have waken me with their barking. Doesn’t make sense. Anyway, the trip to the store was useful as I needed additional supplies for the job. I’ve also had a delivery that was supposed to have been white glove, left outdoors. On the other hand, I am pleased with the service at the pickup counter. No matter how late I arrive, the staff is always upbeat and helpful. The floor staff are helpful and sometimes accompany me to the location of the item that I need (I have limited knowledge of tools and accessories) and often try to do simple tasks on my own. Overall, I’m mostly satisfied with this store.
                    by
                      • Recommended
                      Consistency
                      Thank you for working hard to find us what we need. You are noticed and vey much appreciated. From a former Pro Desk Supervisor from Arizona
                      by
                        • Recommended
                        Door purchase
                        I was very satisfied with the product and purchase process..
                        by
                          Great Sales Person 👍
                          Our sales person Sky was awesome. She was very friendly and helpful and went above and beyond to make sure we were taken care of.
                          by
                            • Recommended
                            Don’t ask for help
                            Just use the app to look things up on the map. If you need something cut good luck.
                            by
                              Great experience
                              Employees were all friendly! Rosalie really went above and beyond to help me order the products I needed.
                              by
                                • Recommended
                                Friendly and knowledgeable staff
                                I popped in to buy a bigger ticket item and was had a great experience from start to finish. The staff were all very friendly and knowledgeable and willing to help. I would definitely shop at this store again.
                                by
                                  • Recommended
                                  What a nightmare
                                  I did not know that walking into a home depot store made me part of their forced labor model
                                  by
                                    Friendly Staff
                                    My wife enjoyed our shopping experience with the friendly staff.
                                    by
                                      • Recommended
                                      Home depot has Great workers on there doors and windows desk
                                      I bought front door and back door for my house and I am very happy with
                                      by
                                        • Recommended
                                        Products to order made simple!
                                        Went to purchase window shutters, found out they no longer carry them at store, but could be order for me online, didn't know several sizes and colors where available, Always purchased what was available at store, thought they only came in black and in standard sizes. Glad I found out otherwise. Love my store.
                                        by
                                          • Recommended
                                          Wasted my time there
                                          I went for artificial grass cut to my specs & while there were several decent choices there's apparently only 1 employee who can use the cutting machine & good luck finding him. It too me 30 minutes to find help then 10 more to get it done.
                                          by
                                            Mr. Wayne Thomas is the BEST!
                                            Mr. Thomas made my shopping experience wonderful! He is knowledgeable, patient, kind and willing to go the extra mile.
                                            by
                                              • Recommended
                                              Not a happy place these days
                                              Maybe it’s just me. On my last visit I was looking for two items that showed as in stock. Neither item could be found on the shelves. Three staff members, in turn, when I asked for help, advised me to look on different aisles, and none of them bothered to assist. One young man I asked twice, after he misdirected me, and he just walked away, mumbling that he didn’t know where it was. I left empty handed. Frustrated.
                                              by
                                                1 found this review helpful
                                                Awesome shopping at The Home Depot
                                                I always enjoy shopping at The Home Depot. The staff is ready, willing and able to assist you with anything. I am not much of a handyman and they never make me feel dumb when I ask questions.
                                                by
                                                  • Recommended
                                                  Needs a new manager
                                                  Store is in shambles, inducative of poor management.
                                                  by
                                                    1 found this review helpful
                                                    Great help!
                                                    Thank you Georgia for helping us!
                                                    by
                                                      • Recommended
                                                      Best Home Depot in Town
                                                      I went to home depot looking for a specific light I saw on tik tok and as someone who doesn’t often go to home improvement stores I was pleasantly surprised by a supervisor named Jay’s amazing service helping me out finding the item. Most other stores would just tell me what aisle the item is in, in passing but this store is definitely not like other ones!
                                                      by
                                                        • Recommended
                                                        No receipt
                                                        I misplaced my receipt and was still able to get store credit with I didn't mind because I was going to buy more materials anyway. Thanks everyone working at this home depot
                                                        by
                                                          Very helpful and friendly
                                                          Worked with Jay in flooring and he was very knowledgeable and helpful through the entire process.
                                                          by
                                                            • Recommended
                                                            GREAT CUSTOMER SERVICE
                                                            I was shopping for landscaping weed control barrier and Marcus was very informative on what i was looking for gave me some options to think about for my backyard project and i found what i was looking for and staff was very friendly and courteous will be coming back to shop for more items to finish my project for bakyard
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 471 reviews

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