#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)371-2490
Tool & Truck Rental(773)371-2480
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Location
200 W 87th St #232
Chicago, IL 60620
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Customer Store Reviews

  • 4.4 out of 604 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (604)
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Showing 1-30 of 604 reviews
John was very helpful, patient and pleasant during my entire shopping.
John was very helpful, patient and pleasant during my entire shopping.
by
  • Verified Purchase
  • Recommended
Great store helpful customer service. In & out without any problem!
Great store helpful customer service. In & out without any problem!
by
  • Verified Purchase
  • Recommended
Very possibly, the WORST Home Depot location in and around the Chicagoland area. Customer servic...
Very possibly, the WORST Home Depot location in and around the Chicagoland area. Customer service is non-existent. They are disrespectful to their customers, they don't care how long the lines are as they never open additional checkout lines and they don't allow self-service checkout. So, your waits in line are long and you are not rewarded with any "thank-you's" when you're done. And, this location has been this sad for a long time, so this review will probably go in vain. But, yesterday's visit was yet another reminder of how sad and pitiful this store is. And, it's unfortunate because I enjoy shopping at Home Depot--just not at this location.
by
  • Verified Purchase
Amazing job done by home depo cashier
Amazing job done by home depo cashier
by
  • Verified Purchase
  • Recommended
I saw a mouse in the paint department.
I saw a mouse in the paint department.
by
  • Verified Purchase
  • Recommended
This store has great customer service. There pretty desk associates are the most helpful and prof...
This store has great customer service. There pretty desk associates are the most helpful and professional associates I’ve come across.
by
  • Verified Purchase
  • Recommended
I’ve never had a problem here
I’ve never had a problem here
by
  • Verified Purchase
  • Recommended
Shopping at this store is always a great experience. I own my own construction company so I am he...
Shopping at this store is always a great experience. I own my own construction company so I am here shopping on a basically daily basis. I would like to thank the associates at the Service Desk for all their hard work with helping find the products I need, orders, and setting up delivery services when needed. They are great at what they do and are always efficient.
by
  • Verified Purchase
  • Recommended
I visit this Home Depot store often and I am always treated with respect and friendliness. Everyo...
I visit this Home Depot store often and I am always treated with respect and friendliness. Everyone here goes above and beyond to help me. Especially the loading dock associates. I frequently purchase big orders and they are always so helpful and available when I need them with no complaints.
by
  • Verified Purchase
  • Recommended
I came to the store on 3/04/2021 and I could not find a item. The staff Marie Ward came over to a...
I came to the store on 3/04/2021 and I could not find a item. The staff Marie Ward came over to assist me. She was friendly and she found the item that I was looking for.. Donald came and put all of my items in the car. He was so friendly. He and Marie made my day. This is why I shop at Home depot
by
  • Verified Purchase
  • Recommended
The store was nice and clean
The store was nice and clean
by
  • Verified Purchase
  • Recommended
Jhon Tae in plumbing was superb. He was knowledgable, quite helpful and patient
Jhon Tae in plumbing was superb. He was knowledgable, quite helpful and patient
by
  • Verified Purchase
  • Recommended
Treshon, the associate, had gone beyond the call of duty. He represents the company well. He was...
Treshon, the associate, had gone beyond the call of duty. He represents the company well. He was a huge blessing in meeting my needs. The store had the product I needed. Even though the ice melter was selling like hot cakes I was pleased there was enough.
by
  • Verified Purchase
  • Recommended
Mallonise Scott is Great and she take her time and make sure you’re good
Mallonise Scott is Great and she take her time and make sure you’re good
by
  • Verified Purchase
  • Recommended
Worst employee's I've ever experienced. I've been going to this Home Depot for over a decade now,...
Worst employee's I've ever experienced. I've been going to this Home Depot for over a decade now, unfortunately, and I can count on 1 hand how many times I was treated well by the employees. It has gotten a lot worse in the last 2 years though. Most have no idea what proper workplace attitude is. I dont think they are being supervised properly. They give you sooo much attitude for just asking for something they are being paid to do. I am usually in a decent mood most days, but when I have to go to this store I know I'll be coming out worse then when I went in. If you can choose another Home Depot I would. Or a certain other store is right down the block as well.
by
    The app is always my best friend when I’m doing my shopping items are always well organized. When...
    The app is always my best friend when I’m doing my shopping items are always well organized. When ever I can’t find an item on the shelf the staff is always ready to help out!
    by
    • Verified Purchase
    • Recommended
    My favorite Home Depot. I always shop here . They always have everything in stock or can order ...
    My favorite Home Depot. I always shop here . They always have everything in stock or can order . #1 Home Depot
    by
    • Verified Purchase
    • Recommended
    The staff was extremely helpful and friendly. They all exercised Very good social distancing prac...
    The staff was extremely helpful and friendly. They all exercised Very good social distancing practices
    by
    • Verified Purchase
    • Recommended
    The store is always clean and the products are easy to find.
    The store is always clean and the products are easy to find.
    by
    • Verified Purchase
    • Recommended
    great customer service
    great customer service
    by
    • Verified Purchase
    • Recommended
    Today, this store customer service was fabulous. I was impressed. Definitely getting better and b...
    Today, this store customer service was fabulous. I was impressed. Definitely getting better and better.
    by
    • Verified Purchase
    • Recommended
    Helping Customers has improved greatly. Thank you!
    Helping Customers has improved greatly. Thank you!
    by
    • Verified Purchase
    • Recommended
    The level of service has improved. Staff are more personable and the wait time is not nearly as ...
    The level of service has improved. Staff are more personable and the wait time is not nearly as long and frustrating as before.
    by
    • Verified Purchase
    • Recommended
    My shopping experience was great. I needed room dividers but unfortunately the store didn’t have ...
    My shopping experience was great. I needed room dividers but unfortunately the store didn’t have any, however I was able to get some others things I needed. Employees were very nice and helpful
    by
    • Verified Purchase
    • Recommended
    Staff always friendly and helpful. Store always appears stocked and clean. I always get in and ou...
    Staff always friendly and helpful. Store always appears stocked and clean. I always get in and out,with no problem .
    by
    • Verified Purchase
    • Recommended
    If You're looking for appliances, see Malaise, or Louise in kitchens and Bath! Those Ladies help ...
    If You're looking for appliances, see Malaise, or Louise in kitchens and Bath! Those Ladies help went above and beyond! I went on two separate occasions, and both times, each employee was a Great Help!
    by
    • Verified Purchase
    • Recommended
    I think the store does well in the state of other
    I think the store does well in the state of other
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The store was very nest and clean. The worker that helped me was very friendly.
    The store was very nest and clean. The worker that helped me was very friendly.
    by
    • Verified Purchase
    • Recommended
    They had plenty air conditioners today, all shapes and sizes!!! Good job.
    They had plenty air conditioners today, all shapes and sizes!!! Good job.
    by
    • Verified Purchase
    • Recommended
    Tommy in Garden went over and beyond helping me solve my issue. I thank him very much. Please Tha...
    Tommy in Garden went over and beyond helping me solve my issue. I thank him very much. Please Thank Tommy for being such a friendly, courteous and professional Home Depot employee.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 604 reviews

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