Reviews for Danvers East #2623

Good stock of items, nice employees, clean store!

Great experience I highly recommend the store! Walked in with my aunt and we were looking for some clothing racks and we were determined to find them on our own before approaching anyone for any assistance. A very nice employee named Fiona approached us and asked if we needed any assistance with a very friendly, natural demeanor which is always the best way to be approached. Helped us find everything that we needed and didn't walk away until we were satisfied with what we found! And made an appropriate assumption by asking us what type of wall we had without us even telling her we needed screws to hang in the new racks that we were purchasing. We told her we had a drywall and she walked us to the correct aisle and the correct product. It was perfect! Best encounter I've had at Home Depot ever! It's nice to not be pointed and told which aisle items are in because sometimes when you get to that aisle you still can't find what you're looking for or you don't even know which one is the right one! 5 stars for sure baby!

The store is very well maintained and customer service is always pleasant

Most store employees are friendly and knowledgable

Great store - clean, staff very helpful and friendly Always have what we want

Poor performance only leads to customer dissatisfaction causing a drop in sales

horrible experience

Pro desk personnel need to be removed

Had a number of employees help with an improvement project I was working on and they spent quite some time with me until I was on my way with what I needed. Project came out perfect with their help. Also, the store is kept clean and well organized and well supplied.

Friendly and very supportive staff

The store was clean and neat and had everything on the shelf that I needed. Great selection of products. Friendly environment!!

Ellen @ the service desk was extremely helpful! She even called me to follow up when I left the store!

For the first time in my life at a Home Depot store I did not feel like a valued customer. Associate I dealt with was great (Dharmena), but Manager who I dealt with was not so great (Don M).

The employees were knowledgeable and friendly.

My husband and I very much enjoy shopping at this location. Very helpful staff.

Thanks Tony for providing me the help I needed to get my kitchen started!

Blinds were found and cut to size

Had to shop this store because they were the only one in the area that had the product in stock. Everyone I met inside the store went out of their way to say "Hello" and ask if I needed assistance. I mean EVERYONE! I even called my husband when I left the store to tell him how nice the employees in this store were. It was a pleasure to shop here.

Items found in stock should be more

During the course of a routine errand to Home Depot I had several questions about items for sale. Each and every employee that I asked was able to either promptly answer the question, call someone who came to help, or volunteered additional helpful information concerning that day's sale.

Items easy to find

Items were easy to find, staff was friendly

Good store, friendly staff

Store was easy to find, and the staff was friendly and professional

Helpful employees, clean store. Great marketing signs. Love the clearance Bay.

The store always neat and clean . Last time I came in Mary offered me a hot dog and asked if I needed any outside work like siding or roofing etc . I said no that I lived in a condo and did not need any but stiil gave me a hot dog anyway. Thank you Mary

Has most items in stock, however, I find the RT 1 store is better stocked and will sometimes carry items that this store doesn't.

Great Service desk and store help. Always wanting to help make the shopping experience a better that expected one. They keep me coming back for me. Thank you!

Lisa.R is a very delightful lady always bright and happy. Also has a lot of information on ice melt as she was explain Lisa.R had a crowd listening to her about the difference between the 2 kinds of ice melt that was in the store.

Lisa R in garden is a very delightful lady to see as soon as i walk into the main door and see that smile on here face.