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Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Sep 17, 2020
Clean, Very helpful associates, and easy to find products
Clean, Very helpful associates, and easy to find products
by
Verified Purchase
Recommended
Sep 2, 2020
The was clean and the employees were friendly.
The was clean and the employees were friendly.
by
Verified Purchase
Recommended
Jul 2, 2020
Very friendly staff and helpful.
Very friendly staff and helpful.
by
Verified Purchase
Recommended
Jun 24, 2020
Maria was great
Maria was great
by
Verified Purchase
Recommended
Jun 23, 2020
Been shopping at this Home Depot since it opened. I like the store and the helpful employees. The...
Been shopping at this Home Depot since it opened. I like the store and the helpful employees. They have always had almost everything I needed, at reasonable prices. I can get in and out quickly.
by
Verified Purchase
Recommended
Jun 14, 2020
The was very clean!!!
The was very clean!!!
by
Verified Purchase
Recommended
Jun 14, 2020
We purchased some items yesterday, we had asked for some assistance and were greeted by Mary who ...
We purchased some items yesterday, we had asked for some assistance and were greeted by Mary who stepped right up and helped us out, even though she worked another department. Mary is keeper and leader on customer service.
The item were looking for we had asked where to locate it and we led to the right direction. Even though the employee we asked was not sure, he went and found out for us.
This Home Depot is clean ( I had to use the bathroom, I work managing housekeepers) I always make sure the bathroom is usable before I use it. The many signs hanging in the bathroom "Did you wash your hands" is a great reminder for all us to keep each other safe.
by
Verified Purchase
Recommended
Jun 4, 2020
My "Favorite" store to SHOP....
My "Favorite" store to SHOP....
by
Verified Purchase
Recommended
Jun 1, 2020
The cashier was helpful and friendly at checkout.
The cashier was helpful and friendly at checkout.
by
Verified Purchase
Recommended
May 27, 2020
I normally dont take the time out to do surveys but joyce Teefey really made my shopping exper...
I normally dont take the time out to do surveys but joyce Teefey really made my shopping experience peasant Thank you again
by
Verified Purchase
Recommended
May 8, 2020
Very good customer services
Very good customer services
by
Verified Purchase
Recommended
Apr 9, 2020
This store has got to be the worst in Triad, the management team Audrey, Tyrone and Susan is very...
This store has got to be the worst in Triad, the management team Audrey, Tyrone and Susan is very unprofessional. Nobody knows their job and is non-informative about policy and procedures.Their customer service is not consumer friendly and I never shop or step foot in this store ever again.
by
Verified Purchase
Apr 5, 2020
Great store to visit. I frequent this store because of the location, staff friendly, and the clea...
Great store to visit. I frequent this store because of the location, staff friendly, and the cleanliness of the store. The prices are reasonable with a great selection on whatever you may need.
by
Verified Purchase
Recommended
Mar 19, 2020
It's nice to have friendly employees happy to help you find what you need, and try their best to ...
It's nice to have friendly employees happy to help you find what you need, and try their best to answer your questions. Very satisfied customer!
by
Verified Purchase
Recommended
Feb 27, 2020
I came into the Home Depot store on Feb. 25 to purchase paint and supplies. There were other ite...
I came into the Home Depot store on Feb. 25 to purchase paint and supplies. There were other items that I purchased while I was there.
On my visit to the store I encountered six Home Depot employees.
The first gentleman was a friendly, older white gentleman. Although he did not work in the appliance department, he assisted me locating a cleanser for my ceramic cooktop stove. He let me know that it was a pleasure to help me, and he thanked me for coming into the store.
There was no one in the paint department. Upon searching the aisles for someone to help me I encountered a young man. He let me know that he did not work in the paints department, but he would try to help me. He did just that and he was very friendly. Sometime later, the young lady who actually worked in the paints returned. She took over in assisting me with the paint and items that I needed to purchase. I was indecisive about the exact color that I wanted. She was very patient and helpful, she was knowledgeable of the products and answered all of my questions. She had an very pleasant personality.
Having everything that I need I headed to checkout.
Upon arriving at the checkout counter, there was a young gentleman approaching talking loudly. I mentioned to him that he startled me. He made a jokingly remark and put me at ease..
Then there was sales cashier, Annette. She scanned my items, and I informed her that I had a digital coupon on my phone, but I thought there might be a better coupon because of the amount of my purchase. Her reply “ well you have to find it” Realizing that my original coupon would work best, I gave it to the cashier to scan from my phone. She had difficulty with the coupon. I informed her that it was stated on the coupon that the code could be entered. She ignored me and solicited help from another young lady who came over, entered the code for the coupon, and it worked.
As I was looking at the items and prices on the pad, the cashier asked, “have you scanned your card?” My reply was “not yet” as I continued to make sure the priced were correct. The cashier tapped something on the register and the list disappeared. A then scanned my card. I wanted to choose the email receipt option, but before I could choose that option, the cashier completed the transaction and handed me the receipt. I asked if there was something that she could do so that my receipt could also be emailed. She ignored me. There was a customer who had just walked up, and she began to help her. I asked again about the email receipt, and without looking in my direction, she stated that that she could not.
This lady’s attitude was very passive aggressive and rude.
by
Verified Purchase
Recommended
Feb 21, 2020
Women @ this store are not knowledgeable where items are or even how to help the customer. They w...
Women @ this store are not knowledgeable where items are or even how to help the customer. They would not even know how to fix anything. Many customers would like the associates opinion how to answer their question. I shop at this location alot and have found in the last month or so these women are Helpless. Train them - Give them skill-set where items are and even how help the customer. Disappointed a great deal.
by
Verified Purchase
1 found this review helpful
Jan 13, 2020
This is one of my favorite HD stores. I live within 8 miles of it and I can stop and browse often
This is one of my favorite HD stores. I live within 8 miles of it and I can stop and browse often
by
Verified Purchase
Recommended
Dec 19, 2019
Megan and Erica are two wonderful employees that you have working there. they were very helpful i...
Megan and Erica are two wonderful employees that you have working there. they were very helpful in helping me find the one I need and they were also very courteous. You need more employees just like these two. Thank you so much
by
Verified Purchase
Recommended
Dec 18, 2019
Great help in hardware section! Really appreciated it!
Great help in hardware section! Really appreciated it!
by
Verified Purchase
Recommended
Dec 16, 2019
The employees are helpful and the iles are clearly marked, which makes everything you would need ...
The employees are helpful and the iles are clearly marked, which makes everything you would need easy to locate.
by
Verified Purchase
Recommended
Dec 10, 2019
Great people
Great people
by
Verified Purchase
Recommended
Nov 29, 2019
Store and employees are great but the APP that lets you find things in the store is horrid.
Store and employees are great but the APP that lets you find things in the store is horrid.
by
Verified Purchase
Nov 24, 2019
Same thing it's the process that I experience problems with.
Same thing it's the process that I experience problems with.
by
Verified Purchase
Recommended
Oct 10, 2019
I would @ all times "Vote" for this Home Depot to receive an (A+) in service, knowledgeable assoc...
I would @ all times "Vote" for this Home Depot to receive an (A+) in service, knowledgeable associates and easy location while shopping.
by
Verified Purchase
Recommended
Oct 10, 2019
I as the customer "Believe" this is the B-E-S-T Home Depot store, with great service, available p...
I as the customer "Believe" this is the B-E-S-T Home Depot store, with great service, available product and clean atmosphere to shop.
by
Verified Purchase
Recommended
Sep 16, 2019
Great Customer Service..
Great Customer Service..
by
Verified Purchase
Recommended
Sep 11, 2019
Awesome store to visit.
Awesome store to visit.
by
Verified Purchase
Recommended
Sep 11, 2019
Any time I can write a review for this store I will. They provide awesome associates to help you...
Any time I can write a review for this store I will. They provide awesome associates to help you, value to fit your budget plus a very clean & safe store.
by
Verified Purchase
Recommended
Aug 29, 2019
the parking area needs better clean so the store aisles
the parking area needs better clean so the store aisles
by
Verified Purchase
Recommended
Aug 20, 2019
Great experience and good service ... and the workers really helpful easy to find what you need
Great experience and good service ... and the workers really helpful easy to find what you need