#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(413)543-9461
Tool & Truck Rental(413)543-9402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
2001 Boston Rd
Wilbraham, MA 01095
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 359 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
Matt C was awesome! Very helpful.
Matt C was awesome! Very helpful.
by
  • Verified Purchase
  • Recommended
3 found this review helpful
Pickup of an online order was painless, friendly, fast, and efficient!
Pickup of an online order was painless, friendly, fast, and efficient!
by
  • Verified Purchase
  • Recommended
I HAD THE OPPORTUNITY TO INTERACT WITH THE PRO DESK FOR SOME SPECIAL ORDER ITEMS. THE ASSOCIATE, ...
I HAD THE OPPORTUNITY TO INTERACT WITH THE PRO DESK FOR SOME SPECIAL ORDER ITEMS. THE ASSOCIATE, KYLIE, WAS GREAT. SHE WENT OUT OF HER WAY TO BE SURE MY NEEDS WERE MET AND MY ITEMS WERE ORDERED.
by
  • Verified Purchase
  • Recommended
Service Desk associate, (Sydney) was knowledgeable and friendly even when a customer was rude wh...
Service Desk associate, (Sydney) was knowledgeable and friendly even when a customer was rude which made the line move faster on this holiday weekend. Very professional employee.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The Home Depot store in Wilbraham, MA has the best Staff anywhere. The store is always clean and ...
The Home Depot store in Wilbraham, MA has the best Staff anywhere. The store is always clean and well stocked. They have a Great selection of flowers, trees and garden plants at great prices. Always do my shopping here.
by
  • Verified Purchase
  • Recommended
the products were there; good assistance,friendly and helpful.
the products were there; good assistance,friendly and helpful.
by
  • Verified Purchase
  • Recommended
Good store
Good store
by
  • Verified Purchase
  • Recommended
I had a very good experience at this particular Home Depot store. The paint dept was fast and acc...
I had a very good experience at this particular Home Depot store. The paint dept was fast and accurate . And Rosa at the cashier was friendly and gave me good tips on saving money with Home Depot credit card. The store was clean and neat .
by
  • Verified Purchase
  • Recommended
Great Store with qualified employees
Great Store with qualified employees
by
  • Verified Purchase
  • Recommended
NICE STORE TO SHOP IN. CLEAN WITH LOTS OF PRODUCT. PRICES ARE FAIR.
NICE STORE TO SHOP IN. CLEAN WITH LOTS OF PRODUCT. PRICES ARE FAIR.
by
  • Verified Purchase
  • Recommended
I went shopping for a water heater. They were very knowledgeable and helpful.
I went shopping for a water heater. They were very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
I went to home Depot today and was looking for something spacific and Matt Caban went above and b...
I went to home Depot today and was looking for something spacific and Matt Caban went above and beyond to help me. He is a great asset to your team and his customer service skills are right on point.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
We visited the store with a long list of small home maintenance needs. We had just begun our inv...
We visited the store with a long list of small home maintenance needs. We had just begun our investigations in the isles, when Al, a service employee greeted us and began to guide us knowledgeably to the products and how to use them, based on his own background and experience in hardware, throughout multiple departments: including flooring, plumbing! I was impressed by his knowledge-base and respect for our needs. We followed his directions upon returning home in all areas, and our efforts paid off smoothly and effectively.
by
  • Verified Purchase
  • Recommended
Clean store, friendly staff, great selection- this is my new favorite/go to home improvement store.
Clean store, friendly staff, great selection- this is my new favorite/go to home improvement store.
by
  • Verified Purchase
  • Recommended
This store is terrific, the employees are very helpful!
This store is terrific, the employees are very helpful!
by
  • Verified Purchase
  • Recommended
always has what i need or can get it fast. staff is CRAZY good!
always has what i need or can get it fast. staff is CRAZY good!
by
  • Verified Purchase
  • Recommended
I am in need of a new refrigerator - I went to LOWES and they had nothing in stock or available t...
I am in need of a new refrigerator - I went to LOWES and they had nothing in stock or available to look at., I then went to MANNYS down the road and the sale representative was absolutely RUDE so I left. I then went to HOME DEPOT and spoke to CATHY IN APPLIANCES. SHE was lovely, knowledgeable, and took her time with me. It was a pleasured experience.
by
  • Verified Purchase
  • Recommended
Friendly, helpful people. Clean store and fair prices. Good sales also.
Friendly, helpful people. Clean store and fair prices. Good sales also.
by
  • Verified Purchase
  • Recommended
Suzanne was an awesome cashier.very friendly
Suzanne was an awesome cashier.very friendly
by
  • Verified Purchase
  • Recommended
I highly recommend the products and services offered by this Home Depot's Doors & Windows departm...
I highly recommend the products and services offered by this Home Depot's Doors & Windows department. The staff is exceptional and personally committed to seeing that customers are satisfied with their shopping experience. I was particularly impressed by the help offered by an employee named "Brian", someone who was sincere, personally dedicated, and committed to ensuring my satisfaction as a customer. This guy definitely deserves recognition for a job well done!
by
  • Verified Purchase
  • Recommended
Spend over 30k a year at this location (East Springfield), my company spends upwards of 100k a ye...
Spend over 30k a year at this location (East Springfield), my company spends upwards of 100k a year here and the newer pro desk girl has never been pleasant to work with. ZERO people skills in an environment where she gets compensated to respectfully deal with people/contractors. She must be bored with her job. In the meantime, I'll take my business to local lumber yards and your competitor that calls me weekly for my business. Melanie was the most respectful and efficient to work with in the last year. I will not be returning as long as she's at the pro desk. I'd rather spend $ with someone who appreciates my business, even if it costs a little more.
by
  • Verified Purchase
2 found this review helpful
If you ever need help. Seek out David in the Plumbing Department. He is professional, patient, ki...
If you ever need help. Seek out David in the Plumbing Department. He is professional, patient, kind and will get you answers, help or if it’s plumbing you are all set. He helped me pick out a grill tonight, load it into a truck and tie it down. It wasn’t even his department. Thanks David! Tim Rooke - Springfield MA
by
  • Verified Purchase
  • Recommended
The sales associates are very friendly, helpful and patient.
The sales associates are very friendly, helpful and patient.
by
  • Verified Purchase
  • Recommended
Excellent service!
Excellent service!
by
  • Verified Purchase
  • Recommended
I visit this home depot store at least 4 or 5 times a week. always has what I need.
I visit this home depot store at least 4 or 5 times a week. always has what I need.
by
  • Verified Purchase
  • Recommended
I wasn't sure what I was looking for, so I went to the plumbing department and associate Mike was...
I wasn't sure what I was looking for, so I went to the plumbing department and associate Mike was great. He showed me the parts I was looking for and practically did the job for me. He helped me remove my old faucet cartridges and explained how to install the new ones. He also helped me pick out a garbage disposal and explained, step-by-step, how to remove my old one and install my new one... This store has great sales associates. Very knowledgeable, friendly, and extremely helpful.
by
  • Verified Purchase
  • Recommended
Employees are always willing to help.
Employees are always willing to help.
by
  • Verified Purchase
  • Recommended
Excellent customer service !! Go see Emily at the service desk , sweet girl and very helpful !!!
Excellent customer service !! Go see Emily at the service desk , sweet girl and very helpful !!!
by
  • Verified Purchase
  • Recommended
The cashier I had was super friendly and very helpful, thanks ROSA .
The cashier I had was super friendly and very helpful, thanks ROSA .
by
  • Verified Purchase
  • Recommended
ALL IS WELL HERE. EMPLOYEES HAVE EXCELLENT SAVVY ON PRODUCTS, ARE FRIENDLY AND HELPFULL AND GO TH...
ALL IS WELL HERE. EMPLOYEES HAVE EXCELLENT SAVVY ON PRODUCTS, ARE FRIENDLY AND HELPFULL AND GO THE "LAST MILE" FOR YOU. I LOVE TO SHOP HERE AT THE WILBRAHAM, MA. STORE.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 359 reviews

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