Reviews for Escondido #6612

Kim is helpful

Cashier Kim was outstanding! She gave me great customer service and is super friendly! Definitely coming back here again.

Been waiting out back for them to load gravel for 25 minutes now.

I've been coming to this Home Depot for years and I've never been disappointed with customer service. There's friendly staff almost in every aisle willing to assist with any questions.

Fantastic Store and staff!! Employees that are actually friendly and helpful!! Clean store, with easy access isles and displays.

I CAME IN W MY 2YR OLD DAUGHTER (THATS A JOB IN ITS SELF) TO RETURN AN ITEM I BOUGHT FOR A CUTOMER A FEW WEEKS BACK SINCE THEY DID NOT CARE FOR THE COLOR OF THE ITEM I BOUGHT, THE RETURN SALES CASHIER JONATHAN AND STORE MANAGER ON 10/06/2019 TOOK CARE OF MY RETURN GRANTED I DID NOT HAVE THE ACTUAL RECEIPT AND YET THERE WAS A FEW PROBLEMS SINCE THE ITEM SCANNED AT A MUCH LOWER PRICE THAN WHAT I PURCHASED IT FOR.I WOULD SAY I NORMALY SHOP MY LOCAT HOMEDEPO99% OF THE TIME BUT WE CAME IN TO PURCHASE ANOTHER ITEM FOR A DIFFERENT CUSTOME ( OTHER SIDE JOB REPAIR) AND TO OFSET MY LOSS FROM THE 1ST ITEM THEY WERE ABLE TO EXTEND A DISCOUNT ON THE NEW ITEM I BOUGHT … I AM EXTREMELY AMAZED AS WELL AS HAPPY TO PASS THE SAVINGS ON TO MY CUSTOMER IN TURN HELP THEM. JUST TO PROVE 1 SMALL ACT OF CONCERN AND KINDNESS EFFECTS MORE THAN 1 PERSON AND I AM SURE MY REFERALS FOR HELP AND GREST PRICEING WILL CONTINUE AND AFFORD ME TO CLAIM HOME DEPO AS MY ONLY SPOT TO SHOP KNOWING ( THEY GOT MY BACK ONE WAY OR THE OTHER )!

I went into this location for a specific product. Unfortunately the entire pallet of product was water damaged and the boxes were all stuck together. Patrick found me rummaging through the damaged boxes and assisted me in finding two decent boxes, opened them to ensure the damage was just to the outside packaging and walked me over to customer service to speak to Clea, a manager on duty, who discounted the purchase due to the damage/inconvenience. This team could have easily let me deal with the situation alone but they went above and beyond to help me and ensure I was satisfied with what I was purchasing. Great experience! Also, Randall, who I think works in the hardware section, was kind enough to ask if I needed help with something and then showed me (not just tell me) where I could find what I was looking for. 5 stars!!

Good selection of products. Very knowledgeable staff

Great store and wonderful customer service. The store manager can be very proud of his associates

In 1992, I bought my home in Escondido - built in 1949. It was in a deplorable state. My sons and I bought all materials for renovation at your branch and are still most faithful customers. We have encountered wonderful help and advice, classes e.g. to learn about tile-setting, to be able to supervise help. We have never been disappointed with the materials we either bought or rented - Your #6612 cannot not be missed in our lifes. THANK YOU.

Bruna and Anabel have always been very helpful. I prefer this store to other locations nearby.

Store was organized. The thing I did not appreciate was that the cashier Briseyda was flirting with me the whole time. I get people need to be friendly but there is a line. I felt harassed by her.

Don’t come here if you know you’ll need help from an employee. I had to ask four different employees and wait over 30minutes before finally receiving the assistance I needed.

The West Valley Parkway store have friendly associates. Store associates proactively engage customers to address their purchasing needs, to provide information on the products and to suggest alternatives.

grate customer service. Neat and clean store.

Store is very clean, employees are eager to help which makes my shopping experience much easier.

Great store! Helpful staff!

Keep up the low prices

Came in with my husband to purchase a new toilet for our home. Found associate Sean quickly and he was willing and able to help. My husband was looking for a particular toilet with extra “man space” and my awkward question didn’t shock Sean at all. He recommended a handful of toilets and gave a personal suggestion. While we chose he even got us a cart. It was a legit experience. Cashier was friendly and helpful. While she is credit driven we weren’t ready to sign up but she still took the time to explain the benefits which I mega appreciated as we are currently working on our credit repair and have future home projects we want to do.

I needed 12 bags of sand to lay artificial turf. An Employee directed me to the location. 2 employees had the aisle closed but stopped to let me through and said they would help me shortly. Stan came over, answered my questions, patiently waited for my husband to park and bring a cart. I had our recently adopted Bichon with me and Stan called her over and gave her a dog treat before he loaded the sand for us. When we got to register he saw to it that we got a discount on bags that were torn open - we took all you had available. He then loaded the bags in the car for us. I give Stan 5 stars - he is appreciated! We have been going through extensive repairs in a home we bought in July in Escondido and topped it off with massive rain damage repairs due to previous owner not complying with results from inspection. Since March we have visited our local Home Depot weekly and received assistance from all the employees from the time we entered the door. So yes, we highly recommend our local Home Depot!

Clean organized store. Great customer service. We got exactly what we needed

Good, knowlegible employees. Good inventory. I'm enjoying my Skilsaw SPT99-12 table saw. the 10% Veteran/Military discount saved me $57.90 at checkout. Thank you Home Depot, for honoring Veterans!

Very clean

Yes I have shopped at Home Depot 1550 W valley Parkway for over 15 yrs. & have ALWAYS been very satisfied with the store & staff.

If you know what you need then just find it online. If you need customer service I would go elsewhere because most of the associates here do not know about the products or services offered here.

Customer service was great and cashier Eduardo specifically provided amazing customer service.

Store cashier employee megan was kind and upbeat for it being so early in the morning and made a little small talk with her.

its a huge store eveything you need for your home improvements are in there

nice store, i really love shopping at the home depot when it comes to home needs

Awesome store. AWESOME sraff.