#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)496-2800
Tool & Truck Rental(972)496-2801
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3261 N George Bush Hwy
Garland, TX 75040
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Customer Store Reviews

  • 4.7 out of 573 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (573)
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Showing 1-30 of 573 reviews
Amazing service and people!
We went for some plants and not only did Ray guide us to the right area and helped find the right ones, Debra also explained how to care for them so they live a long life! Both were very genuine and patient with myself and the two littles. Great experience!!
by
    • Recommended
    Great staff!!
    I just bought the Hoover spotless portable carpet cleaner, and I can’t wait to use it! Also the staff is excellent here!
    by
      • Recommended
      Great experience at Garland TX
      Absolutely fantastic. Ray was extremely knowledgeable and went above and beyond to assist us with everything we needed. The store was clean, organized, and had a great selection of products. The staff was friendly and helpful, and we were able to find everything we needed without any issues. We will definitely be returning to this Home Depot for all of our future home improvement needs. Thank you for the great experience!
      by
        helped without asking
        i normally dont write reviews about ordinary shopping but homedepot employees were so helpful i wanted to give a 5 star review to the store
        by
          • Recommended
          Fareedullah
          Assuming that the name on the receipt is the name of the young man who helped me at checkout- he was very polite; and very helpful. Fareedullah
          by
            LOVE MY LOCAL HD!
            Stephanie was super helpful and Dwight (a retired plumber) is very knowledgeable on any plumbing job I need to tackle.
            by
              • Recommended
              Home Depot George Bush - Garland Location
              If you need assistance in Building Materials, please see Nate! He is very knowledgeable and goes over and beyond to help and assist you from start to finish! This is the first Home Depot where we had excellent service! Also Miguel at the front of the store is awesome! He assisted us with a refund, went online to order the product for delivery. I guarantee you with both Nate and Miguel's assistance, you will be highly satisfied!
              by
                • Recommended
                Pleeeeaase introduce Hôme Dèpœ sweetish meatballs.
                I bought a phallic shaped cacti and it hurts. Please remove prickles in the future.
                by
                  • Recommended
                  Several employees expressed their willingness to help me. A man from electrical was extremely helpful.
                  The man in electrical took me to the area, selected the item I needed, then explain to me how to use it.
                  by
                    • Recommended
                    Customer care
                    Sometimes I purchase a wrong size, threading, tool and I have no problems when I return it back to customer service and purchase the correct item.
                    by
                      • Recommended
                      Excellent experience!
                      I was shopping on Christmas Eve for the last and most important gift for my loved one. I wasn’t exactly sure of the type of drill I would need. Nate passed by me in the aisle and asked if I was finding what I needed. I was relieved to have someone ask me because I knew I was going to have to ask for help. He listened to me and answered my questions and together we found the right solution. He even escorted me to the register to check out! This was about 4:30pm on 12/24/23, when they were about to close at 5. I was happy to get quality service, considering lots of people were last minute shopping.
                      by
                        • Recommended
                        Easy in & out
                        Found what I was after very quickly.
                        by
                          • Recommended
                          Great Flooring Department
                          My husband buys lots of flooring and he has had mixed experiences in different places; however, the team at the Garland Home Depot will look at things in the computer, answer questions, and anything else needed with a smile.
                          by
                            • Recommended
                            Leila was very helpful
                            Employee Leila was very helpful. I also appreciated the interaction with all the employees at this store.
                            by
                              • Recommended
                              better than other
                              close store to me and friendly team and manger
                              by
                                • Recommended
                                Excellent Customer Service
                                2 employees that went above and beyond for me were Debra and Ray. They sat down and took the time to help me with a problem and did not complain or not want to help. They were extremely helpful and worked on everything with me and asked for nothing in return. They are one of the reasons I repeatedly shop at this Home Depot.
                                by
                                  • Recommended
                                  Infuriated
                                  While shopping at Home Depot today I had a question. Carl, the Home Depot employee, would not allow me to ask my question and clearly informed me he could not help me. I stood around waiting to speak to the manager, Pam, but she was in a meeting and I am now waiting for her call back. I highly doubt she will call as when I was at the store she mentioned she would be out of the meeting in 10 minutes. That was at 1pm. However, I'm not surprised as this location has very poor customer service. Especially towards female customers.
                                  by
                                    Always there when I need it.
                                    I have been working on a project and The Pro desk has been very helpful.
                                    by
                                      • Recommended
                                      great help
                                      While I'm setting up my construction site I frequently visit this store. I place my orders on-line then go pick them up most times. I usually run into a very friendly and beautiful young cashier named Joann, who is a tremendous help! She makes my visits awesome! Keep up the good work!
                                      by
                                        • Recommended
                                        This Pro Desk has Skills!
                                        Jeff and Stephanie worked as a Team and went above and beyond to place a special order product for us! Their experience and customer service were outstanding!!
                                        by
                                          • Recommended
                                          Oscar in the paint department is a BEAST
                                          Oscar works in the paint department, he is the best paint matcher I’ve ever worked with at Home Depot. Matter of fact he’s one of the only people I’ll let match my paint at Home Depot because he nails it everytime. If he’s not working I’ll go to Sherwin Williams. I don’t know what he’s getting paid but he needs a raise.
                                          by
                                            • Recommended
                                            Friendly and knowledgeable
                                            Went in to make some keys and associate was fast and very helpful!
                                            by
                                              • Recommended
                                              Successful Update of Home Bath
                                              I just updated my bathroom flooring and love how nicely the installation looks and how professional and customer-focused the installers from Cooper Installation were. Michelle Mcright at Home Depot helped me throughout the process so things went smoothly. Thank you to the entire team involved.
                                              by
                                                • Recommended
                                                Nice layout of store
                                                Well stocked shelves, nice people
                                                by
                                                  • Recommended
                                                  Great help and customer service
                                                  I needed help find tools, Jeanne came and saved the day with her excellent customer service. She took great care of me.
                                                  by
                                                    Amazing customer service
                                                    Jeanne is always super friendly and nice. I love chatting with her when we are checking out. She has an amazing attitude and is always smiling. I don’t know how much she is getting paid but she deserves more.
                                                    by
                                                      • Recommended
                                                      great store!
                                                      everyone is very friendly and helpful !
                                                      by
                                                        Great service
                                                        Leila at the Garland #0553 location provided EXCELLENT customer service. Very friendly and helpful!
                                                        by
                                                          • Recommended
                                                          Hotwater htr replaced
                                                          excellent plumber,1300 + code reqd.parts
                                                          by
                                                            • Recommended
                                                            Big Store with Community Vibe
                                                            I love connecting with the store reps at this store. It's community friendly and makes me proud of the people who work so hard to help me make my home feel special.
                                                            by
                                                              Showing 1-30 of 573 reviews

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