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Filter Reviews By:Rating, Profile, Gender, Age (212)
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Showing 1-30 of 212 reviews
Feb 25, 2021
We live in Lead, SD. and this store is about 100 miles away and we make a trip about 3 times a ye...
We live in Lead, SD. and this store is about 100 miles away and we make a trip about 3 times a year to shop in Gillette and make a point to visit this store. The staff hasn't given us a reason to go elsewhere or write a negative review. It is easy access from Interstate 90!
by
Verified Purchase
Recommended
Feb 6, 2021
Every employee We encounter Went out of their way to help us And we're very polite when we took o...
Every employee We encounter Went out of their way to help us And we're very polite when we took our time deciding on wich rugs to buy There was not a large selection for what I needed But still was able to pick one out with the help of the employee I wish I remembered her name
by
Verified Purchase
Recommended
Jan 23, 2021
They do the best they can to supply products for the working man with the limited availability of...
They do the best they can to supply products for the working man with the limited availability of parts and production and shipments.
by
Verified Purchase
Recommended
Dec 29, 2020
I had limited my shopping at this store for poor help and terrible treatment in the past. I decid...
I had limited my shopping at this store for poor help and terrible treatment in the past. I decided to try it today and had help in every department I visited.
by
Verified Purchase
Recommended
Nov 4, 2020
Much preferred to several other building supply stores in Gillette. There are lots of choices fo...
Much preferred to several other building supply stores in Gillette. There are lots of choices for buyers in Gillette, I choose this Home Depot store.
by
Verified Purchase
Recommended
Oct 14, 2020
Clean, friendly, well stocked and professional. We appreciated the help from the employees. Good ...
Clean, friendly, well stocked and professional. We appreciated the help from the employees. Good prices and displays. Haven't been there for years, will definitely return!
by
Verified Purchase
Recommended
Oct 1, 2020
S.Rose Appliance Specialist was very helpful that went above and beyond to get me what I needed!
S.Rose Appliance Specialist was very helpful that went above and beyond to get me what I needed!
by
Verified Purchase
Recommended
Sep 30, 2020
Darla was initially helping but was on lunch when we were ready to order. Ann stepped in and got ...
Darla was initially helping but was on lunch when we were ready to order. Ann stepped in and got everything taken care of
by
Verified Purchase
Recommended
Sep 21, 2020
Joey G is awesome in the appliance department!
Joey G is awesome in the appliance department!
by
Verified Purchase
Recommended
Sep 18, 2020
I received excellent customer service, from the emolyee who helped me in appliances to the nice y...
I received excellent customer service, from the emolyee who helped me in appliances to the nice young man who helped me load my flooring into my vehicle. All were helpful and friendly, like shopping should be. KAP
by
Verified Purchase
Recommended
Sep 12, 2020
The employees at the Gillette Home Depot are always helpful and professional.
The employees at the Gillette Home Depot are always helpful and professional.
by
Verified Purchase
Recommended
Sep 5, 2020
Store is well organized, merchandise is presented well, and help is good.
Store is well organized, merchandise is presented well, and help is good.
by
Verified Purchase
Recommended
Sep 1, 2020
FLOOR HELP ON WEEKENDS IS GREAT & TRIES HARD, BUT LACK OF PRO DEPT ON WEEKENDS WHEN CONTRACTORS W...
FLOOR HELP ON WEEKENDS IS GREAT & TRIES HARD, BUT LACK OF PRO DEPT ON WEEKENDS WHEN CONTRACTORS WORK, CREATES TWICE THE HASSLE FOR ME AS A CONSUMER/CONTRACTOR.
by
Verified Purchase
Recommended
Aug 8, 2020
I would like to thank Ruby at the pro desk for all of her help. She answered all our questions an...
I would like to thank Ruby at the pro desk for all of her help. She answered all our questions and found literature on some products we were considering for a home we are remodeling. She was great and she even stayed late to help us with a big order.
by
Verified Purchase
Recommended
Jul 8, 2020
had to find a wash machine and we had a sales lady get us exactly what we needed. Thank you so m...
had to find a wash machine and we had a sales lady get us exactly what we needed. Thank you so much for your help Sue.
by
Verified Purchase
Recommended
Jun 20, 2020
Products easy to find store is clean and a empieza lotees offer help
Products easy to find store is clean
and a empieza lotees offer help
by
Verified Purchase
Recommended
Jun 20, 2020
This store has always been clean and friendly, but I came shopping for appliances because of the ...
This store has always been clean and friendly, but I came shopping for appliances because of the great knowledge and service of Susan Rose
by
Recommended
Jun 16, 2020
Some struggles with getting our order. A few items damaged in shipping. Fawn was wonderful gettin...
Some struggles with getting our order. A few items damaged in shipping. Fawn was wonderful getting our second damaged cabinet ordered and on its way in minutes. Previous (and subsequent) issues when others were unsure how to solve the problem were not so seamless, but another employee, Nett (I think) patiently spent an hour on the phone trying to solve a computer glitch preventing a reorder and was able to get items I had not received refunded. After calling corporate to reorder, they sent me to Janet. Their exact words were, "She has a way of contacting the manufacturer and getting it on its way". Sure enough, she solved it in about ten minutes. Was not happy with other employees, but these went out of their way to help.
by
Verified Purchase
Apr 25, 2020
Allisha brown at pro desk is an amazing employee
Allisha brown at pro desk is an amazing employee
by
Verified Purchase
Recommended
Mar 12, 2020
clean store, very helpful staff, easy guided shopping experience! and a shout out & big thanks t...
clean store, very helpful staff, easy guided shopping experience! and a shout out & big thanks to Jack in the appliances for making shopping for just the right washer&dryer a pleasant experience!
by
Verified Purchase
Recommended
Jan 29, 2020
The best HOME DEPOT in the USA.
The best HOME DEPOT in the USA.
by
Verified Purchase
Recommended
Jan 8, 2020
Bought new counter tops, Ms. Thomas was great to work with. Really knows the products and applica...
Bought new counter tops, Ms. Thomas was great to work with. Really knows the products and application. Very pleased.
by
Verified Purchase
Recommended
Jan 2, 2020
Store employees acted like they didn't want to be there and they wouldn't even make eye contact a...
Store employees acted like they didn't want to be there and they wouldn't even make eye contact as we walked by. No one asked us how we were or if they could help us find something. Several stood in little huddles having their own private conversations. Never had an experience like this in and home improvement store.
by
Verified Purchase
1 found this review helpful
Dec 6, 2019
The local Home Depot Store in Gillette is fabulous. The selection is great. They cut my wood to ...
The local Home Depot Store in Gillette is fabulous. The selection is great. They cut my wood to the lengths I needed. The employees are wonderful. I would recommend Home Depot #6005 Gillette. They care about our community.
by
Verified Purchase
Recommended
Nov 30, 2019
Clean store with good people.
Clean store with good people.
by
Verified Purchase
Recommended
Oct 30, 2019
Jack and Susan in the appliances department went above and beyond. I am single woman who discove...
Jack and Susan in the appliances department went above and beyond. I am single woman who discovered on my lunch break my refrigerator had died. Although they were not able to get a new one delivered today, they made every effort to accommodate my work schedule for the following day.
by
Verified Purchase
Recommended
Oct 23, 2019
I'm not from this town but there was a Home Depot where I used to live and although I really like...
I'm not from this town but there was a Home Depot where I used to live and although I really liked that store and Home Depot always has what I'm looking for, the Gillette Home Depot is exceptional. They have the friendliest employees and they are always ready to help! In other stores you have to search for help, not here. My hometown Home Depot is the best!!!
by
Verified Purchase
Recommended
Sep 24, 2019
Always a good place to shop. I have remodeled my entire home from this store
Always a good place to shop. I have remodeled my entire home from this store
by
Verified Purchase
Recommended
Sep 11, 2019
The home depot store here in Gillette, WY is always neat and clean and with everything being in a...
The home depot store here in Gillette, WY is always neat and clean and with everything being in a standard location and not moved all over the store it has become easy for me to find most of the things I need. When I do have a problem it seems that someone is always available to help me out and they all seem to know how to help me or they immediately get someone who can. In Gillette this is something that you rarely find in many of the businesses.
by
Verified Purchase
Recommended
Sep 9, 2019
Found what I was looking for, staff is friendly and happy Keep yp the good work
Found what I was looking for, staff is friendly and happy
Keep yp the good work