#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(307)685-4702
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1105 E Boxelder Rd
Gillette, WY 82718
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Customer Store Reviews

  • 4.5 out of 212 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (212)
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Showing 1-30 of 212 reviews
Have always been able to find someone who can help me if I need it but all in all I have been the...
Have always been able to find someone who can help me if I need it but all in all I have been there enough times that I know the store layout and can pretty well walk to where I need to and get the product. Thank you for not changing the way it is set up every other month like so many stores do. When in doubt as to where something I want is it is always easy to find someone and they immediately take care of me or find someone else who can. Great!
by
  • Verified Purchase
  • Recommended
I love the Gillette Home Depot. I get the service I need without having to look for an employee. ...
I love the Gillette Home Depot. I get the service I need without having to look for an employee. The isles are marked and very visible that I can just go to the the isle where the item is located I am looking for. I love the unadvertised specials and the reduced overstock items. If you plan your projects ahead of time, you can benefit savings from unadvertised specials.
by
  • Verified Purchase
  • Recommended
I was unhappy with the changes since my last visit to this store 4 years ago. Home Depot is the ...
I was unhappy with the changes since my last visit to this store 4 years ago. Home Depot is the only store in my area to carry Behr products so I accompanied my daughter to Gillette. We purchased several items each; she had paint matched and it was wrong as the medium base on dark base was used. (She had a photo of the previous Behr purchase at this store.) There were few employees throughout the store. The only checkout available was self checkout.
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  • Verified Purchase
Good shopping experience. Great layout, superb location, and quick shopping.
Good shopping experience. Great layout, superb location, and quick shopping.
by
  • Verified Purchase
  • Recommended
My wife and I have remodeled our entire home through home depot. This is because we have had exce...
My wife and I have remodeled our entire home through home depot. This is because we have had excellent service at all times.
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  • Verified Purchase
  • Recommended
Home Depot used to be my greatest enemy, since they took away 50% of our business, a local hardwa...
Home Depot used to be my greatest enemy, since they took away 50% of our business, a local hardware store. However, since we liquidated and moved on, I started shopping at these stores, since I had no other choice. Home Depot Gillette used to suck so so so bad. Customer service was a total joke. But, then a large midwestern competitor moved into town. Ever since that happened Home Depot drastically changed. I actually enjoy shopping there now and see that their personnel are trained. The competitor might be a larger store, but their lumber yard sucks, and their customer service is the worst in town. Home Depot Gillette knows this, and has been prioritizing customer service. They even price matched lumber to the competitor one day and I didn't even ask. Their management has improved, and I greatly appreciate that. I like being around people that like their jobs, especially since I used to work in this industry as well. Keep it up. Your personnel are actually making it feel more home town and local than the competitor. Keep training and encouraging your employees to keep up the good work! I will keep coming back!
by
    • Recommended
    I love the Gillette Home Depot, I have bought everything from paint, wood, dryers to flowers, and...
    I love the Gillette Home Depot, I have bought everything from paint, wood, dryers to flowers, and many other home improvement items. They are always willing to help with any questions I have. And the prices are great!
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    • Verified Purchase
    • Recommended
    They had the appliances that i wanted by brands for the remodel in the kitchen area.
    They had the appliances that i wanted by brands for the remodel in the kitchen area.
    by
    • Verified Purchase
    • Recommended
    IT A GREAT STORE. AND EVERYONE IS GREAT TO HELP.
    IT A GREAT STORE. AND EVERYONE IS GREAT TO HELP.
    by
    • Verified Purchase
    • Recommended
    The employees were very helpful on the day that I shopped in the Gillette store. However, it wou...
    The employees were very helpful on the day that I shopped in the Gillette store. However, it would be unfair for me to offer any criticism of the store or its employees based on the Gillette store not being my primary Home Depot store. Sheridan, WY is the store I do most of my shopping at but that will cease to be when I proceed with building a home in the Gillette area.
    by
    • Verified Purchase
    • Recommended
    Good store. Sometimes difficult to find an employee to answer a question and direct me to the rig...
    Good store. Sometimes difficult to find an employee to answer a question and direct me to the right area. Not all employees will stop and ask if I need help. Just walk by. Self checkout is a joke. If it is a clearance item; the clearance price is not entered in the system and a real person has to help anyway. Why not staff all the registers with real people. I like being able to enter my email and get a copy of the receipt sent to me.
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    • Verified Purchase
    • Recommended
    Great store with great help. The employees here make the experience worth it.
    Great store with great help. The employees here make the experience worth it.
    by
    • Verified Purchase
    • Recommended
    Everyone ignores you and won’t talk to you
    Everyone ignores you and won’t talk to you
    by
    • Verified Purchase
    All because one person at the desk. I will never spend money here again
    All because one person at the desk. I will never spend money here again
    by
    • Verified Purchase
    I ALWAYS FEEL LIKE I GET EXCEPTIONAL SERVICE HERE
    I ALWAYS FEEL LIKE I GET EXCEPTIONAL SERVICE HERE
    by
    • Verified Purchase
    • Recommended
    the store is very clean the item is very easy to find and all the staff are so friendly
    the store is very clean the item is very easy to find and all the staff are so friendly
    by
    • Verified Purchase
    • Recommended
    I have shopped at Home Depot in Gillette for 5 years. I spend about 50 thousand a year at this s...
    I have shopped at Home Depot in Gillette for 5 years. I spend about 50 thousand a year at this store. I have found your employees are fabulous to work with and they enjoy what they do making it easy to continue to return day after day. I really enjoy shopping at Home Depot in Gillette WY.
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    • Verified Purchase
    • Recommended
    Easy checkout. Cashiers were friendly. Fount what I needed
    Easy checkout. Cashiers were friendly. Fount what I needed
    by
    • Verified Purchase
    • Recommended
    Very helpful employees.
    Very helpful employees.
    by
    • Verified Purchase
    • Recommended
    when it comes to future purchases my wife and I would travel that 90 miles from the Black Hills t...
    when it comes to future purchases my wife and I would travel that 90 miles from the Black Hills to shop at this store along with seeing what Gillette has to offer. Keep up the good work.
    by
    • Verified Purchase
    • Recommended
    Great store, stocked well, friendly knowledgeable staff and I don't have to jump through hoops to...
    Great store, stocked well, friendly knowledgeable staff and I don't have to jump through hoops to buy something!
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    • Verified Purchase
    • Recommended
    The store is always kept in a very clean shopping environment, the Associates are always helpful,...
    The store is always kept in a very clean shopping environment, the Associates are always helpful, very friendly and Highly Motivated to give the shopper a nice experience in acquiring and checking out- I give everyone at this Home Depot and the Store itself an "A+"- I'm always glad that I can find or order and pick-up items for our family Ranch, my business and items that make my life with the Disability I struggle with , a Bit easier (even though I live 90 miles away)
    by
    • Verified Purchase
    • Recommended
    tHE STORE IS NICE AND CLEAN AND IT IS EASY TO FIND WHAT YOU ARE LOOKING FOR. THERE ARE SOMETHIMES...
    tHE STORE IS NICE AND CLEAN AND IT IS EASY TO FIND WHAT YOU ARE LOOKING FOR. THERE ARE SOMETHIMES NOT ENOUGH EMPLOYEES TO BE ABLE TO HELP AND END UP WAITING AWHILE BEFORE GETTING HELP. SOMETIMES GET AN EMPLOYEE WHO TRIES TO HELP BUT REALLY DOES'NT KNOW AND IT WOULD BE BETTER IF THEY GOT SOMEONE WHO DID. IN GENERAL IT IS PRETTY GOOD
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    • Verified Purchase
    • Recommended
    The store was clean and the employees were friendly. However, they didn't seem to know where the ...
    The store was clean and the employees were friendly. However, they didn't seem to know where the product I was looking for was located. I was sent to several locations before I actually found what I came into the store for.
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    • Verified Purchase
    Great store to shop and i have alway received excelent coustomer service. Every time i shop at t...
    Great store to shop and i have alway received excelent coustomer service. Every time i shop at this store they employees are always in great spirits and willing to help with anything i may need
    by
    • Verified Purchase
    • Recommended
    stephanie made our visit painless
    stephanie made our visit painless
    by
    • Verified Purchase
    • Recommended
    The associates at the Gillette Wyoming Home Depot are very helpful, Very knowledgeable and genuin...
    The associates at the Gillette Wyoming Home Depot are very helpful, Very knowledgeable and genuinely concerned about being of good service, very friendly as well
    by
    • Verified Purchase
    • Recommended
    Great store with knowledgeable staff, have and will continue my business here!
    Great store with knowledgeable staff, have and will continue my business here!
    by
    • Verified Purchase
    • Recommended
    Loved the variety of plants and flowers. Asked three different people at different times for item...
    Loved the variety of plants and flowers. Asked three different people at different times for items and received help and answers. Just a great store!
    by
    • Verified Purchase
    • Recommended
    This store is wonderful, helpful personnel, and carries items important to me. I was unimpressed ...
    This store is wonderful, helpful personnel, and carries items important to me. I was unimpressed with the President of the company, or CEO when the new income tax reform started by saying the people getting 50¢ a week increase in their pay is good enough and should be happy with it. What a jerk! Too bad he is in charge of a company that employs so many great people. Just because he got the best deal of anyone working at Home Depot, he should just shut up.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 212 reviews

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