Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (212)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 212 reviews
Sep 5, 2019
Have always been able to find someone who can help me if I need it but all in all I have been the...
Have always been able to find someone who can help me if I need it but all in all I have been there enough times that I know the store layout and can pretty well walk to where I need to and get the product. Thank you for not changing the way it is set up every other month like so many stores do. When in doubt as to where something I want is it is always easy to find someone and they immediately take care of me or find someone else who can. Great!
by
Verified Purchase
Recommended
Aug 27, 2019
I love the Gillette Home Depot. I get the service I need without having to look for an employee. ...
I love the Gillette Home Depot. I get the service I need without having to look for an employee. The isles are marked and very visible that I can just go to the the isle where the item is located I am looking for. I love the unadvertised specials and the reduced overstock items. If you plan your projects ahead of time, you can benefit savings from unadvertised specials.
by
Verified Purchase
Recommended
Jul 27, 2019
I was unhappy with the changes since my last visit to this store 4 years ago. Home Depot is the ...
I was unhappy with the changes since my last visit to this store 4 years ago. Home Depot is the only store in my area to carry Behr products so I accompanied my daughter to Gillette. We purchased several items each; she had paint matched and it was wrong as the medium base on dark base was used. (She had a photo of the previous Behr purchase at this store.) There were few employees throughout the store. The only checkout available was self checkout.
by
Verified Purchase
Jul 7, 2019
Good shopping experience. Great layout, superb location, and quick shopping.
Good shopping experience. Great layout, superb location, and quick shopping.
by
Verified Purchase
Recommended
Jul 2, 2019
My wife and I have remodeled our entire home through home depot. This is because we have had exce...
My wife and I have remodeled our entire home through home depot. This is because we have had excellent service at all times.
by
Verified Purchase
Recommended
Jun 24, 2019
Home Depot used to be my greatest enemy, since they took away 50% of our business, a local hardwa...
Home Depot used to be my greatest enemy, since they took away 50% of our business, a local hardware store. However, since we liquidated and moved on, I started shopping at these stores, since I had no other choice. Home Depot Gillette used to suck so so so bad. Customer service was a total joke. But, then a large midwestern competitor moved into town. Ever since that happened Home Depot drastically changed. I actually enjoy shopping there now and see that their personnel are trained. The competitor might be a larger store, but their lumber yard sucks, and their customer service is the worst in town. Home Depot Gillette knows this, and has been prioritizing customer service. They even price matched lumber to the competitor one day and I didn't even ask. Their management has improved, and I greatly appreciate that. I like being around people that like their jobs, especially since I used to work in this industry as well. Keep it up. Your personnel are actually making it feel more home town and local than the competitor. Keep training and encouraging your employees to keep up the good work! I will keep coming back!
by
Recommended
Jun 13, 2019
I love the Gillette Home Depot, I have bought everything from paint, wood, dryers to flowers, and...
I love the Gillette Home Depot, I have bought everything from paint, wood, dryers to flowers, and many other home improvement items. They are always willing to help with any questions I have. And the prices are great!
by
Verified Purchase
Recommended
Jun 6, 2019
They had the appliances that i wanted by brands for the remodel in the kitchen area.
They had the appliances that i wanted by brands for the remodel in the kitchen area.
by
Verified Purchase
Recommended
May 20, 2019
IT A GREAT STORE. AND EVERYONE IS GREAT TO HELP.
IT A GREAT STORE. AND EVERYONE IS GREAT TO HELP.
by
Verified Purchase
Recommended
May 13, 2019
The employees were very helpful on the day that I shopped in the Gillette store. However, it wou...
The employees were very helpful on the day that I shopped in the Gillette store. However, it would be unfair for me to offer any criticism of the store or its employees based on the Gillette store not being my primary Home Depot store. Sheridan, WY is the store I do most of my shopping at but that will cease to be when I proceed with building a home in the Gillette area.
by
Verified Purchase
Recommended
Apr 29, 2019
Good store. Sometimes difficult to find an employee to answer a question and direct me to the rig...
Good store. Sometimes difficult to find an employee to answer a question and direct me to the right area. Not all employees will stop and ask if I need help. Just walk by.
Self checkout is a joke. If it is a clearance item; the clearance price is not entered in the system and a real person has to help anyway. Why not staff all the registers with real people.
I like being able to enter my email and get a copy of the receipt sent to me.
by
Verified Purchase
Recommended
Mar 27, 2019
Great store with great help. The employees here make the experience worth it.
Great store with great help. The employees here make the experience worth it.
by
Verified Purchase
Recommended
Jan 25, 2019
Everyone ignores you and won’t talk to you
Everyone ignores you and won’t talk to you
by
Verified Purchase
Jan 18, 2019
All because one person at the desk. I will never spend money here again
All because one person at the desk. I will never spend money here again
by
Verified Purchase
Dec 11, 2018
I ALWAYS FEEL LIKE I GET EXCEPTIONAL SERVICE HERE
I ALWAYS FEEL LIKE I GET EXCEPTIONAL SERVICE HERE
by
Verified Purchase
Recommended
Nov 26, 2018
the store is very clean the item is very easy to find and all the staff are so friendly
the store is very clean the item is very easy to find and all the staff are so friendly
by
Verified Purchase
Recommended
Nov 2, 2018
I have shopped at Home Depot in Gillette for 5 years. I spend about 50 thousand a year at this s...
I have shopped at Home Depot in Gillette for 5 years. I spend about 50 thousand a year at this store. I have found your employees are fabulous to work with and they enjoy what they do making it easy to continue to return day after day. I really enjoy shopping at Home Depot in Gillette WY.
by
Verified Purchase
Recommended
Oct 19, 2018
Easy checkout. Cashiers were friendly. Fount what I needed
Easy checkout. Cashiers were friendly. Fount what I needed
by
Verified Purchase
Recommended
Sep 28, 2018
Very helpful employees.
Very helpful employees.
by
Verified Purchase
Recommended
Aug 24, 2018
when it comes to future purchases my wife and I would travel that 90 miles from the Black Hills t...
when it comes to future purchases my wife and I would travel that 90 miles from the Black Hills to shop at this store along with seeing what Gillette has to offer. Keep up the good work.
by
Verified Purchase
Recommended
Aug 3, 2018
Great store, stocked well, friendly knowledgeable staff and I don't have to jump through hoops to...
Great store, stocked well, friendly knowledgeable staff and I don't have to jump through hoops to buy something!
by
Verified Purchase
Recommended
Aug 2, 2018
The store is always kept in a very clean shopping environment, the Associates are always helpful,...
The store is always kept in a very clean shopping environment, the Associates are always helpful, very friendly and Highly Motivated to give the shopper a nice experience in acquiring and checking out- I give everyone at this Home Depot and the Store itself an "A+"- I'm always glad that I can find or order and pick-up items for our family Ranch, my business and items that make my life with the Disability I struggle with , a Bit easier (even though I live 90 miles away)
by
Verified Purchase
Recommended
Jun 19, 2018
tHE STORE IS NICE AND CLEAN AND IT IS EASY TO FIND WHAT YOU ARE LOOKING FOR. THERE ARE SOMETHIMES...
tHE STORE IS NICE AND CLEAN AND IT IS EASY TO FIND WHAT YOU ARE LOOKING FOR. THERE ARE SOMETHIMES NOT ENOUGH EMPLOYEES TO BE ABLE TO HELP AND END UP WAITING AWHILE BEFORE GETTING HELP. SOMETIMES GET AN EMPLOYEE WHO TRIES TO HELP BUT REALLY DOES'NT KNOW AND IT WOULD BE BETTER IF THEY GOT SOMEONE WHO DID. IN GENERAL IT IS PRETTY GOOD
by
Verified Purchase
Recommended
Jun 13, 2018
The store was clean and the employees were friendly. However, they didn't seem to know where the ...
The store was clean and the employees were friendly. However, they didn't seem to know where the product I was looking for was located. I was sent to several locations before I actually found what I came into the store for.
by
Verified Purchase
Jun 13, 2018
Great store to shop and i have alway received excelent coustomer service. Every time i shop at t...
Great store to shop and i have alway received excelent coustomer service. Every time i shop at this store they employees are always in great spirits and willing to help with anything i may need
by
Verified Purchase
Recommended
Jun 11, 2018
stephanie made our visit painless
stephanie made our visit painless
by
Verified Purchase
Recommended
Jun 2, 2018
The associates at the Gillette Wyoming Home Depot are very helpful, Very knowledgeable and genuin...
The associates at the Gillette Wyoming Home Depot are very helpful, Very knowledgeable and genuinely concerned about being of good service, very friendly as well
by
Verified Purchase
Recommended
May 18, 2018
Great store with knowledgeable staff, have and will continue my business here!
Great store with knowledgeable staff, have and will continue my business here!
by
Verified Purchase
Recommended
May 16, 2018
Loved the variety of plants and flowers. Asked three different people at different times for item...
Loved the variety of plants and flowers. Asked three different people at different times for items and received help and answers. Just a great store!
by
Verified Purchase
Recommended
May 11, 2018
This store is wonderful, helpful personnel, and carries items important to me. I was unimpressed ...
This store is wonderful, helpful personnel, and carries items important to me. I was unimpressed with the President of the company, or CEO when the new income tax reform started by saying the people getting 50¢ a week increase in their pay is good enough and should be happy with it.
What a jerk! Too bad he is in charge of a company that employs so many great people. Just because he got the best deal of anyone working at Home Depot, he should just shut up.