#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)252-6234
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13309 I-35 North
Austin, TX 78753
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Customer Store Reviews

  • 4.7 out of 475 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Great store clean and organized i find anything i need great help by employees
Great store clean and organized i find anything i need great help by employees
by
  • Verified Purchase
  • Recommended
I mostly found these Product i needed, seller team are friendly and helpful
I mostly found these Product i needed, seller team are friendly and helpful
by
  • Verified Purchase
  • Recommended
The store was very neat and well stocked. Wes was very helpful. He provided top notch customer se...
The store was very neat and well stocked. Wes was very helpful. He provided top notch customer service!
by
  • Verified Purchase
  • Recommended
I always find what I’m after here and the employees all seem to be happy to be at their jobs and ...
I always find what I’m after here and the employees all seem to be happy to be at their jobs and more than happy to help me out in anyway to make sure I leave with everything i need to do the job that I’m there buying material for in the first place.
by
  • Verified Purchase
  • Recommended
I have a great Respect and Love for Home Depot, I am there at least 3 times a week. I am not at ...
I have a great Respect and Love for Home Depot, I am there at least 3 times a week. I am not at all trying to be negative but the cashier needs some customer service training.
by
  • Verified Purchase
  • Recommended
Store was neat and shelves were well stocked. Heather our cashier was very nice and informative.
Store was neat and shelves were well stocked. Heather our cashier was very nice and informative.
by
  • Verified Purchase
  • Recommended
Every time i come to this location it's always a wonderful experience the employees are nice and ...
Every time i come to this location it's always a wonderful experience the employees are nice and helpful
by
  • Verified Purchase
  • Recommended
Miss Sohelee is very nice and made me want to return
Miss Sohelee is very nice and made me want to return
by
  • Verified Purchase
  • Recommended
The cashier at the garden center named Sohelee was very friendly. Great store!
The cashier at the garden center named Sohelee was very friendly. Great store!
by
  • Verified Purchase
  • Recommended
I never have trouble finding a more-than-willing employee to give me help each and every time I g...
I never have trouble finding a more-than-willing employee to give me help each and every time I go to Home Depot.
by
  • Verified Purchase
  • Recommended
Clean and well organized store. Employees were very helpful. Most products were available, conven...
Clean and well organized store. Employees were very helpful. Most products were available, conveniently displayed.
by
  • Verified Purchase
  • Recommended
I have worked with Art before in this store. And 2 days ago I had a real problem, (water main li...
I have worked with Art before in this store. And 2 days ago I had a real problem, (water main line broke just as it entered into my home). I like DYI, but this was a bit over my head. I was able to find the leak, show Art the picture below (before pic), and he showed me what needed to happen. His knowledge is truly outstanding and he does not "talk down" to a person wanting to learn. FYI, I had made up my mind if Art was not working at that time, I was going somewhere else. Art in plumbing deserve a raise!!
by
  • Verified Purchase
  • Recommended
Very helpful
Very helpful
by
  • Verified Purchase
  • Recommended
Great staff and a wonderfully stocked store
Great staff and a wonderfully stocked store
by
  • Verified Purchase
  • Recommended
This store is really organized, the employees go above and beyond to assist your needs. Very plea...
This store is really organized, the employees go above and beyond to assist your needs. Very pleased with the customer service I received and I will return. Thank you, Home Depot
by
  • Verified Purchase
  • Recommended
Great store,great customer service, plenty of home building materials in stock
Great store,great customer service, plenty of home building materials in stock
by
  • Verified Purchase
  • Recommended
fantastic employees make all the difference. knowledgeable, helpful, and willing to help you fin...
fantastic employees make all the difference. knowledgeable, helpful, and willing to help you find the right part and perform the job correctly. thanks
by
  • Verified Purchase
  • Recommended
My cashier yesterday, Me, is always polite and very accommodating. She always makes checking out ...
My cashier yesterday, Me, is always polite and very accommodating. She always makes checking out quick and easy.
by
  • Verified Purchase
  • Recommended
Loved the Cashier - Lynn
Loved the Cashier - Lynn
by
  • Verified Purchase
  • Recommended
Tami at Customer service provided me excellent customer service. Not only was I able to get in an...
Tami at Customer service provided me excellent customer service. Not only was I able to get in and out of the store quickly to pick up my purchase. But she was so friendly and courteous. Even asked me about my purchase. The store it self is clean and easy to maneuver and find what you need. And they have self check out and what was nice if you don't know what your doing there is someone there to help you.
by
  • Verified Purchase
  • Recommended
Ashley the managers on duty on 8/17 is not very helpful, she has an attitude and will not shop th...
Ashley the managers on duty on 8/17 is not very helpful, she has an attitude and will not shop there because of her. Will take my commercial accounts elsewhere.
by
  • Verified Purchase
They are always friendly and very willing to help you.
They are always friendly and very willing to help you.
by
  • Verified Purchase
  • Recommended
Home Depot is a great place to shop especially for the home owners. Convenient , friendly, helpfu...
Home Depot is a great place to shop especially for the home owners. Convenient , friendly, helpful, normally have what I need.
by
  • Verified Purchase
This store always has adequate parking. The staff is always friendly and courteous. The location ...
This store always has adequate parking. The staff is always friendly and courteous. The location is very convenient. The store is clean and inviting. If they don't have it, it can be ordered online and delivered either to the store or your home address. Staff is knowledgeable and are willing to help.
by
  • Verified Purchase
  • Recommended
Does not meet a customers expectations or honor the store's commitment.
Does not meet a customers expectations or honor the store's commitment.
by
  • Verified Purchase
Great customer service, are friendly, and they help you on items you look for.
Great customer service, are friendly, and they help you on items you look for.
by
  • Verified Purchase
  • Recommended
Overall, the store is very well stocked and the employees are pleasant and helpful. Don't expect ...
Overall, the store is very well stocked and the employees are pleasant and helpful. Don't expect any help from Bob in Hardware. He's not helpful at all.
by
  • Verified Purchase
Go to the pro desk and ask for West, he is friendly and sharp. Really helps with whatever project...
Go to the pro desk and ask for West, he is friendly and sharp. Really helps with whatever project that you have.
by
  • Verified Purchase
  • Recommended
Every one is so friendly and helpful Thanks to Sandra for making my shopping so easy.
Every one is so friendly and helpful Thanks to Sandra for making my shopping so easy.
by
  • Verified Purchase
  • Recommended
I did not have the best time until Heather turned my shopping trip around. I was shopping for pla...
I did not have the best time until Heather turned my shopping trip around. I was shopping for plant for my garden and i had a gift card. First time using gift card on my phone. I was checking out in the garden center and the older guys couldnt understand how to check out with my google pay. He kept scaning over and over.and after 15 min i was annoyed. I kept asking him is there a manger you can call. He didnt call anyone. I ask 3 times. I end up walking up front and I found HEATHER. She was amazing
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 475 reviews

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