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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
Dec 7, 2022
Great service
Shantel was very helpful and kind
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Recommended
Dec 6, 2022
FIVE star review for Dakota at Home Depot
Excellent customer service
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Recommended
Oct 30, 2022
Great customer service
Every time my family or I go into this store it's an easy shopping experience due to the great help from the staff accommodating to our questions or needs
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Oct 20, 2022
Great Experience
I ordered shower doors from Home Depot and glad I did. The employees were so kind and helpful.
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Recommended
Sep 11, 2022
Great customer service
Gwen went out of way to assist me. Great personality and always smiling. Keep it up "Queen."
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Recommended
Sep 1, 2022
Johnson city store
Always great service by all employees
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Recommended
Sep 1, 2022
great experience
up front and honest.the best customer service
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Recommended
Aug 28, 2022
Fantastic service through the specialist from the 866 number on the store website.
Julia was a tremendous help and is truly an asset to this company, it’s likely she is with the corporate office and not local to the JC location however she was terrific.
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Recommended
Aug 22, 2022
Great time
I love Richie and JJ
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Recommended
Aug 14, 2022
Helpful Associate
I'm a handicapped senior and Terry in the appliance department found the Combo Washer/Dryer unit I wanted and helped me complete the purchase over the phone. Delivery and hook up has been scheduled for September 6.
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Recommended
Aug 14, 2022
Wonderful Employees and Help
Ryan at the Johnson City Home Depot went above and beyond to make our visit great. He helped us immediately when we came in and greeted us several times as we went through the store, asking if we needed anything. Our cashier Elisabeth was also friendly and helpful. The store was well-stocked and well-staffed. We live 40 minutes away. There is a different home improvement store only 10 minutes away from us. I will NEVER shop there or at any home improvement store again after experiencing the AWESOME Johnson City Home Depot. Genuinely cannot recommend it enough.
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Recommended
Jul 24, 2022
Well marked items and logical arrangement
I was in the store to price out some building materials for the deck I was building, and, getting some stain for the deck I have at the house. Everything was logically arranged so that I did not have to go looking in several different areas. When I got to the check out, the cashier informed me that, should I apply for a Home Depot card, I would receive a discount on my purchase. Ruth walked me through the process with great patience on her part. It was a pleasure speaking with her and hopefully, our first encounter will not be our last. Great person to deal with!!!
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Recommended
Jul 21, 2022
Air conditioner installed
After trying to get quotes from two local air conditioning businesses to install a mini split system in a bonus room I decided to contact Home Depot. They handled the install flawlessly and in a very quick time frame.
The price was a fraction of what the local businesses quoted. I would absolutely use this service again.
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Recommended
Jul 5, 2022
Great products/ Great service
I am regularly in the Johnson City store and its always a positive experience. The layout of the store, the people are always top notch.
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Recommended
Jun 27, 2022
Overall excellence
It was so surprising, a variety of in stock tile flooring beyond expectation. Most incredible quality customer service by experienced specialists. Product pricing a pleasant surprise. Lastly, my wife was so happy .
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Recommended
May 22, 2022
Very helpful
Young man that helped us in our purchase of a storm door was very helpful !!!
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Recommended
May 13, 2022
Excellent customer service!
Even though this is the only HD in our area, employees always go above and beyond to help.
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Recommended
May 4, 2022
Great job!
All employees I dealt with done a great job and I was in bad mood when I went in and the way ava treated me and her overall attitude put me in a better.mood!
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Recommended
Apr 25, 2022
Great Service
The manager helped us with the answers that were asked and provided us with great service.
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Recommended
Apr 16, 2022
Schuler was the ONLY helpful associate
The people in paint are uninformed about the products that they are carrying. I couldn't get any help in the garden center. Schuler is the ONLY person that took the time to help me.
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Mar 23, 2022
Exceptional service
I have shopped at Home Depot a lot, but this sales associate went above and beyond creating the best experience I have had at Home Depot, Johnson City location.
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Recommended
Feb 25, 2022
Great customer service!
Employees are friendly and seek to meet your needs!
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Recommended
Feb 23, 2022
Great shopping experience
I needed a lot of different parts for several jobs. I like the way a sample part is displayed above the bin to help to quickly find/choose the parts needed. A store employee helped me find where several items were and even suggesed a different way to combine the pieces in a better configuration and for a little cheaper. Great store and a pleasure to shop here.
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Recommended
Feb 22, 2022
Amazing cashier Ruth
The cashier was so helpful and patient with me. I made payment with part cash and the rest on my card and Ruth was very polite and courteous.
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Recommended
Feb 10, 2022
Worth the wait
It took some time for Daniel to get to me, but he was great! He answered questions that I didn’t know I had. He was knowledgeable and patient. He didn’t try to rush me, or brush me off. I really appreciate him and look forward to completing my kitchen remodel with Home Depot!
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Recommended
Jan 14, 2022
Friendly return csr.
I came in w 100 items to return, missing several receipts. EMMA handled perfect.
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Recommended
Jan 5, 2022
Friendly employees
It has always been a great experience to shop in this Home Depot thanks to it's friendly and helpful staff.
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Recommended
Dec 17, 2021
Too busy flirting to help
Went to this store requested help lifting and loading a hot water heater. The young lady paged for assistance but none came after 20 minutes. I loaded it myself and when rolling by the self check out there were 5 guys simply standing around this girl. I understand she was a pretty young lady but fellas, you got a job to do. Complained at the check out and was not offered any help loading into my truck either. Customer service has gone way down hill here
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Dec 6, 2021
Whirlpool Washer
So happy with Whirlpool washer
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Recommended
Oct 25, 2021
Friendly and helpful
Checkout was easy and employee loaded toilet that I could not lift.