Reviews for Lake Jackson #6517

Kaylee , customer service, was extremely helpful , kind , and patient , helpful with everything

I have never gone to our home depot and been disappointed with the products or services from this store. The employees treat customers like family. I love it. It's my go to store.

New managers and better service!

Employees Dave Thompson and Shawn Conner at the Lake Jackson Home Depot helped me find the type sand I needed for my project then loaded 1800lbs of it safely,efficiently and securely on my one ton truck with no problems whatsoever. One of the main reasons I buy at Home Depot is the people that work there.

A huge difference from last year! Great customer service!! Pleasantly surprised!

Had everything I need thank Homedepot!

I have visited many hardware stores and it is always hit or miss on finding the products and the information you need to complete a project. This store has been a consistent provider of both. They are friendly and relentless in helping me to do what I need. Every employee greets you as you walk by and ask if they can assist.

8 ceiling mount flush light

It's big and easy to navigate. Employees are knowledgeable on locations of items

I bought worm casings, garden plants (tomatoes & peppers), and 50% off Potting Mix that I could not find at other stores in Lake Jackson. They also had Dolomite in granular form which helps plants grow that provides magnesium and calcium! The items were very inexpensive at Home Depot!

Recent visit - excellent customer service and found everything on my home repair list I needed

I always buy the open bags of salt for a discount. Not only is salt missing but it also is hard to handle and spills out. I do this and don’t mind the spillage cause of a discount price. The bags I picked up were cut in half and the Mrs Home Depot lady thought it’s only worth a 5% discount to buy the open bags. This store has gone down hill big time. Time to change management.

All store employees were very helpful and knowledgable

If you go to this store, you better know exactly what you want and exactly where it is, or you will spend half the day getting your shopping done.

Always find what I need

All of the associates were friendly and very helpful! If I asked for a certain product, they knew where to direct me!

Customer Service at paint department is below par. Wasted my time and the stores product by making the lowest quality version of Bear Brand when I had asked the difference between the 3 and definitely wanted the Ultra one coat. She seemed very annoyed to even have to mix paint or that I had asked what the choices were ..... maybe I interrupted her conversation w co worker?!?!?! Told me she would leave it at end of counter when she was done. Came by picked up and went to checkout all to discover it rang up $13 so I knew it was wrong. Front of can said Essential. So frustrating when just trying to complete a project. Should have left the rest of my things there since I did not get the MAIN thing and definitely not going back to counter to have her “help” again. I am a GM for dept store and never write bad reviews but this one was so frustrating!!!!!!! I do go out of my way to write good ones because I know how hard retail people work!!! Their front end team was super nice

I found what I was looking for quickly, and was able to check out without waiting in line.

I was able to buy everything i needed and when i couldn’t find an item or needed help no matter which dept there was always someone to help or they found someone to answer any questions we had! Very friendly and helpful team!

Very concerned and attentive. Really concerned about your needs and not trying to over sell unnecessary items to you.

Denice and Leslie in the nursery...OUTSTANDING customer care! Great product recommendations to help customer (me) feel more confident about my project! Great consideration for my car and me as well getting products all loaded up! Great appreciation for these ladies!!!

some of the employees are willing to help. and others need to go retire

Neat and orderly store. Friendly staff.

Employees are eager to help you and very friendly at this location.

overall good service

Store was very well stocked and the employees were very courteous and helpful.

Great costumer service

Everything was in stock and in sufficient number to fulfill our shopping trip. Home Depot gives us Military veterans a discount without having to jump through hoops like the competitor across the street.

I was very impressed about the ability to have employees viable and eager to answer my needs. Ralph, the employees knew exactly what I wanted and got a ladder to retrieve the product box to get me one and refill the bin. Really impressed! I will return!

managers do not schedule enough associates to help the customers.