#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)238-2404
Tool & Truck Rental(817)238-2405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3950 Jim Wright Frwy
Lake Worth, TX 76135
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Customer Store Reviews

  • 4.4 out of 529 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (529)
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Showing 1-30 of 529 reviews
Cashier Donnie is very knowledgeable and kind
Cashier Donnie is very knowledgeable and kind
by
  • Verified Purchase
  • Recommended
Clarissa is the go to person. Excellent customer service.
Clarissa is the go to person. Excellent customer service.
by
  • Verified Purchase
  • Recommended
Donny (cashier) is very delightful. He goes above and beyond.
Donny (cashier) is very delightful. He goes above and beyond.
by
  • Verified Purchase
  • Recommended
Have always been able to find what i need.
Have always been able to find what i need.
by
  • Verified Purchase
  • Recommended
The employees in Customer Service went above and beyond to make sure I was taken care of after an...
The employees in Customer Service went above and beyond to make sure I was taken care of after another location didnt apply a military discount or complete the Home Depot credit card application. Special shout out to Mama Kat, Clarissa, and Maria for all their help and patience.
by
  • Verified Purchase
  • Recommended
Donny has excellent customer service skills. He is a great help. If in store I would highly recom...
Donny has excellent customer service skills. He is a great help. If in store I would highly recommend going to him.
by
  • Verified Purchase
  • Recommended
The cashier was very nice to my grandma and I!
The cashier was very nice to my grandma and I!
by
  • Verified Purchase
Could not find an associate to assist me
Could not find an associate to assist me
by
  • Verified Purchase
1 found this review helpful
Courteous and knowledgeable representatives assist locating various items and providing solutions...
Courteous and knowledgeable representatives assist locating various items and providing solutions with your products.
by
  • Verified Purchase
  • Recommended
This store is excellent for all your building needs! I found what I needed and got help when I lo...
This store is excellent for all your building needs! I found what I needed and got help when I looked lost. :)
by
  • Verified Purchase
  • Recommended
This store has the most friendly and helpful associates. I never find myself confused or lost be...
This store has the most friendly and helpful associates. I never find myself confused or lost because there is always someone immediately available to guide you to the right place.
by
  • Verified Purchase
  • Recommended
Ethan and Tania in the Paint Department where amazing help when picking out a color for projects!...
Ethan and Tania in the Paint Department where amazing help when picking out a color for projects! I was in and out in minutes and THRILLED with the colors they help me choose! AWESOME Customer Service!!!
by
  • Verified Purchase
  • Recommended
If you need a fridge and you want service and knowledge...Jeannie is your woman! Very helpful, wa...
If you need a fridge and you want service and knowledge...Jeannie is your woman! Very helpful, warm and friendly. A breath of fresh air in these big box stores.
by
  • Verified Purchase
  • Recommended
Friendly employes, clean stores
Friendly employes, clean stores
by
  • Verified Purchase
  • Recommended
Love HD as a rule and since this particular location is the only one around for miles, so I shop ...
Love HD as a rule and since this particular location is the only one around for miles, so I shop there. However, they really need more employees to help, in the Garden Center and lumber in particular, as far as loading products. And the place is a mess. But gotta love HD. :)
by
  • Verified Purchase
  • Recommended
Nice people, but you cannot get around the store as the aisle are full of displays. The parking l...
Nice people, but you cannot get around the store as the aisle are full of displays. The parking lot needs new stripping as today, there was a trailer parked so far out into the drive, you couldn’t make it past it. They really need a bigger store. It is almost easier to go to the big store in White Settlement.
by
  • Verified Purchase
HD in Lake worth is a clean store with plenty of stocked items needed, and their employees are ve...
HD in Lake worth is a clean store with plenty of stocked items needed, and their employees are very helpful.
by
  • Verified Purchase
  • Recommended
The Lake Worth Home Depot is a very convenient store to get to and has very helpful sales reps an...
The Lake Worth Home Depot is a very convenient store to get to and has very helpful sales reps and cashiers. It seems like all the sales people know where everything is located in the store. They are very courteous and help you find what you need for your project. Very Knowledgeable on most all items and services.
by
  • Verified Purchase
  • Recommended
Great customer service!!!!
Great customer service!!!!
by
  • Verified Purchase
  • Recommended
I walked in today expecting to wait in a long line for my oder pick up but was suprised to see ne...
I walked in today expecting to wait in a long line for my oder pick up but was suprised to see new multiple customer service desks and multiple new self check out kiosk. Much better than before.
by
  • Verified Purchase
  • Recommended
Jack in the kitchen design area is terrific to work with! He will go over and above for you...I ...
Jack in the kitchen design area is terrific to work with! He will go over and above for you...I would suggest calling to make an appointment with him. He stays busy but worked with us even after he was supposed to leave for the evening...
by
  • Verified Purchase
  • Recommended
Employees in the lumber area lazy and unhelpful
Employees in the lumber area lazy and unhelpful
by
  • Verified Purchase
Staff was friendly and knowledgeable...store, bathroom and isles were neat and clean...products a...
Staff was friendly and knowledgeable...store, bathroom and isles were neat and clean...products are always easy to locate.
by
  • Verified Purchase
  • Recommended
HORRIBLE CUSTOMER SERVICE> I WILL NEVER SHOP HERE AGAIN. WARNING!!!!! BUYER BEWARE> DO NOT OR...
HORRIBLE CUSTOMER SERVICE> I WILL NEVER SHOP HERE AGAIN. WARNING!!!!! BUYER BEWARE> DO NOT ORDER ANYTHING THAT REQUIRES INSTALLATION!!!!!
by
  • Verified Purchase
It is a good store but too small. It is crowded and aisle are cluttered with items, ladders, and...
It is a good store but too small. It is crowded and aisle are cluttered with items, ladders, and people.
by
  • Verified Purchase
  • Recommended
This store is always clean, always well lit, there is always a store employee to help me at least...
This store is always clean, always well lit, there is always a store employee to help me at least within a few isles of where ever I am. I have never encountered a unfriendly employee or one that acted too busy to stop what they are doing and give me as much attention as needed. Never had to wait in line behind more than 1 person at checkout. Sometimes the returns can have a line of a few people, but that is expected in my opinion. I don't even try their competitor(1 mile away) anymore because they just can top this store.
by
  • Verified Purchase
  • Recommended
Very knowledgeable employees. I always ask for my Military discount and always get it thanks
Very knowledgeable employees. I always ask for my Military discount and always get it thanks
by
  • Verified Purchase
  • Recommended
The store was clean and stocked well. Customer service at the Pro Desk was great. Arlene was exce...
The store was clean and stocked well. Customer service at the Pro Desk was great. Arlene was exceptional you need more employees like her
by
  • Verified Purchase
  • Recommended
The lumber section was a mess. There was no sign indicating that they had any 2x10x10's in stock ...
The lumber section was a mess. There was no sign indicating that they had any 2x10x10's in stock but they were there mixed with other dimensions of lumber. If I hadn't of looked on line before I went I would not have known the price of the items I went after. After I found the lumber I was after there was only one active cashier and that was at Contractor check out. I got in that line and was there for about 10 minutes while the cashier had some issue with the customer in front of my because one of the items he was trying to buy was not marked. I finally went to the self check out and got in line there. Would it KILL you to have active cashiers working in your store?? I would not have gone to Home Depot if it weren't for the 15% discount coupon that I had received in the mail. Trust me the discount was not worth the time I spent trying to find my items and waiting to pay for them.
by
  • Verified Purchase
The store although kind of messy, derian and Veronica are super respectful and made the checkout ...
The store although kind of messy, derian and Veronica are super respectful and made the checkout line zoom by. Great associates!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 529 reviews

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