#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)336-4934
Tool & Truck Rental(512)336-4930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11301 Lakeline Blvd
Austin, TX 78717
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Customer Store Reviews

  • 4.8 out of 733 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (733)
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Showing 1-30 of 733 reviews
Great
very friendly and helpful. staff was great and store was very nice and neat.
by
    • Recommended
    Lonnie the magnificant
    Go see Lonnie in appliances for your appliance needs.
    by
      Excellent store .
      All my experiences at this HD have always been excellent and someone always ask me if I need help. Keep up the great work.thank you, Rob Garcia
      by
        • Recommended
        Customer Service
        Purchased Halloween Skeleton. Good price but not as sturdy as some I have purchased in past.
        by
          • Recommended
          Best Deals!!!
          Had the absolute BEST prices!! And the BEST appliance specialist Lonnie Tyson! He was amazing!! Such a friendly guy, happy to help and got straight to the point and reviewed everything with us! We were delighted to buy through him and are lifelong Home Depot customers after him!!! So pleased!
          by
            • Recommended
            Great Location and Friendly Staff
            This store location is great and the staff is always eager to help with any questions that you might have regarding some products.
            by
              • Recommended
              Easy Online Return
              Larry was the best- funny and super helpful with an online return. He made the process super easy and without any common 3rd degree scenario often experienced with return processes.
              by
                • Recommended
                Keep the older employees with experience please!
                Younger employees just cannot hold a candle to the guy with 30 years of contract work behind him. Please keep highering the older employees ...so good to get helped by them and consult on solutions for home repair!
                by
                  Friendly staff
                  BJ helped provided direction and was my cashier. Very friendly and helpful.
                  by
                    • Recommended
                    GREAT CUSTOMER SERVICE
                    I BOUGHT PLYWOOD TO FIX DESK TOP HE CUT IT IN RIGHT SIZE AND BOOM IT WORKS!!
                    by
                      Home Depot Failure
                      On my recent trip to Home Depot the people in the store helped me find what I needed but it was a nightmare when I went to check out. The main checkout is ALL self-checkout and the people want to get you pushed through as fast as possible like cattle.
                      by
                        Excellent Service
                        I just wanted to acknowledge the amazing service experience I received from Chris H. It is so refreshing to be acknowledged and helped no matter what you are shopping for in the store. This visit was just for filters, but the service that was offered was top notch! I appreciate all you did to find the sizes I needed when they were out of stock on the floor.
                        by
                          • Recommended
                          Great Customer Service
                          I went in today to buy some picture hanger. I need to find out about flooring before the holidays and Ms. Fabiola took the time to walk me thru the hold process. An when I was ready to check out B.J. ask if I was ready and that he would like to assist me check out. (What) this never happens, I am old man.
                          by
                            • Recommended
                            Excellent Cabinet Design, Products, & Installation
                            The HD staff assisted my wife and I not only with our LaundryRoom cabinet design but what to expect with our measurement appointment. They also assisted us with our possible stackable Washer & Dryer and how they might impact our designs and what possible changes might be needed to be done regarding our current (electrical/pluming) layout. Home Depot was not our only option, but their staff was definitely a critical part of why we choose this Home Depot.
                            by
                              • Recommended
                              Thought it was well organized store.
                              Clean and organized store.
                              by
                                • Recommended
                                Great advice, great service
                                I'm a homeowner who enjoys doing things myself even when I don't always know how or what product will work best. Home Depot staff has always been most helpful with their advice. Their return policy is also very good.
                                by
                                  • Recommended
                                  Great Store
                                  Great store with friendly employees!
                                  by
                                    • Recommended
                                    Great Kindness
                                    Without knowledge about flooring area, I could buy them well by the great kindness of hospitality of Sharon McCrary and other people in Homedepot. Thank you guys!
                                    by
                                      • Recommended
                                      Staff is helpful and friendly
                                      BJ was my cashier and he was helpful and friendly
                                      by
                                        • Recommended
                                        Great help from the staff at the Lakeline HD
                                        BJ in the check out line was very helprul
                                        by
                                          • Recommended
                                          For Kitchen Cabinets see Mariaelena
                                          Building a kitchen from scratch is hard and can be intimidating. Home Depot has the lovely 15yr veteran employee Mariaelena who is extremely knowledgeable, patient and professional. I can't imagine a better experience. My kitchen was a huge project and I walked away feeling 100% confident with my purchase and design.
                                          by
                                            • Recommended
                                            Great Shopping Experience
                                            Very courteous and knowledgeable staff. Ease of checking out.
                                            by
                                              • Recommended
                                              Great help
                                              My experience with this store is always nice and smooth. Quality staff and knowledgeable
                                              by
                                                • Recommended
                                                Great customer service
                                                I have visited this store twice recently. Both times BJ was very helpful at the checkout.
                                                by
                                                  • Recommended
                                                  BJ was very customer friendly
                                                  by
                                                    Custom Cabinet Happy Customer
                                                    I had a super positive experience with Jessica Phillips in the cabinet department. It took me over a month to commit to my selections and she was very patient and helpful.
                                                    by
                                                      • Recommended
                                                      Mission Accomplished
                                                      We went to get play sand to fill our umbrella base and they had exactly what we needed. We then met an extremely friendly and outgoing cashier who had over 60+ badges and his name was BJ- keep your ears peeled for his friendly, sunny disposition.
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        by
                                                          • Recommended
                                                          Most awesome flooring specialist
                                                          I ordered 1600 sq ft of luxury vinyl flooring plank from Home Depot after shopping at their primary competitor and on-line. What made the difference was Sharon McCrary, the flooring specialist. She's super helpful, patient, knowledgeable, and funny! Very easy to work with.
                                                          by
                                                            • Recommended
                                                            Extremely satisfied
                                                            I tend to shop at material supply stores often. And I just wanted to let everyone know that the Lakeline Home Depot location is extremely organized and material is plentiful. An employee by the name of BJ helped me out and made my visit well worth it. This Gentleman is very knowledgeable on equipment and one of the most friendliest salesmen I have met in years. Good luck on your experience!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 733 reviews

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