#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)313-5368
Tool & Truck Rental(803)313-5372
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1116 Highway 9 Byp W
Lancaster, SC 29720
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Customer Store Reviews

  • 4.7 out of 323 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (323)
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Showing 1-30 of 323 reviews
The store is always clean, well stocked and has exceptional employees.
The store is always clean, well stocked and has exceptional employees.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The Lancaster, SC store number 8913 does an excellent job. The floor workers seem to be very well...
The Lancaster, SC store number 8913 does an excellent job. The floor workers seem to be very well trained in customer service and are knowledgeable of where products are located. Most associated are very friendly.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store has more items in stock than any of the sites in 100 miles radius
This store has more items in stock than any of the sites in 100 miles radius
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Every single person working at the store likes what they are doing. I am in there very often mai...
Every single person working at the store likes what they are doing. I am in there very often mainly because I live so near and need so many things that the store provides. It is a very good place, ran well, managed well, and the employees match the quality of the place.
by
  • Verified Purchase
  • Recommended
It’s always convenient visiting this store.There is always helpful employees, when they’re not o...
It’s always convenient visiting this store.There is always helpful employees, when they’re not occupied, understandable because the store is always busy so that’s good for business. Overall great store, products and employees.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I don't know why this comes up as Lancaster. I was at the Logansport store. That is the one I ra...
I don't know why this comes up as Lancaster. I was at the Logansport store. That is the one I rated. Very clean and friendly staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The Greeter was so kind and friendly ! very helpful too!! Merry Christmas Home Depot
The Greeter was so kind and friendly ! very helpful too!! Merry Christmas Home Depot
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Have never had any trouble finding an employee when I needed help.
Have never had any trouble finding an employee when I needed help.
by
  • Verified Purchase
  • Recommended
I like Lancaster Home Depot because I don't have to deal with traffic like the stores in North Ca...
I like Lancaster Home Depot because I don't have to deal with traffic like the stores in North Carolina. The store restrooms are nice and clean.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent service and great store
Excellent service and great store
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I work in the area so I shop here. I am very impressed with the store and the people who work in ...
I work in the area so I shop here. I am very impressed with the store and the people who work in this store. Everyone is so friendly. Please keep up the great work!
by
  • Verified Purchase
  • Recommended
The best experience in any retail store I been to in several years....
The best experience in any retail store I been to in several years....
by
  • Verified Purchase
  • Recommended
The store has been organizing and makes it easier to find items. HD have a lot of good sales for ...
The store has been organizing and makes it easier to find items. HD have a lot of good sales for me and my wife.
by
  • Verified Purchase
  • Recommended
The Home Depot in Lancaster, SC is a wonderful place for all of your Home improvement shopping. T...
The Home Depot in Lancaster, SC is a wonderful place for all of your Home improvement shopping. This place is very clean. Customer Service Associates are always easy to find and are very helpful. They carry most any thing you would need for your home improvement projects. We have purchased everything from wood, large area rugs, light fixtures, paint, to plants. We are happy to recommend this store.
by
  • Verified Purchase
  • Recommended
Great service and products—friendly, helpful employees
Great service and products—friendly, helpful employees
by
  • Verified Purchase
  • Recommended
Even though in todays world there isnt nothing that is perfect but there are things that can make...
Even though in todays world there isnt nothing that is perfect but there are things that can make a place run better. today i placed roughly $300 in lumber for a project for me and my son. upon entering the store i went to the pro desk to aquire about my order and like the time before i was sent to the service desk which i pacifically chose the pro desk upon checking out online I had to wait due to the gentleman that was pulling my order was doing his job and doing two other people jobs at one point the gentleman had to stop and go ask someone for help cause he was getting overwhelmed, to which its ok im a patient man. Finally gentleman from another department came to pull my order after it was placed almost past the 2 hour mark. I admit i chose to let this gentleman go to help a elderly ladie and another gentleman since it would of taken him a while to pull my order. i think this store manager need to talk to their employee about the meaning of team work. The pro desk gentleman seen this guy needed help but stared me and that gentleman down as he walked by to go where ever. im satisfied with the guys that did take a moment to help even if it was out of their department area. im hoping that i can get in touch with the manager tomorrow and talk to them about this tomorrow.
by
  • Verified Purchase
  • Recommended
These guys and gals do a wonderful job in this store!
These guys and gals do a wonderful job in this store!
by
  • Verified Purchase
  • Recommended
Great salespeople.
Great salespeople.
by
  • Verified Purchase
  • Recommended
Store is clean and everyone is friendly and helpful.
Store is clean and everyone is friendly and helpful.
by
  • Verified Purchase
  • Recommended
Friendly staff and pleasant environment. With help, I was able to find everything I needed.
Friendly staff and pleasant environment. With help, I was able to find everything I needed.
by
  • Verified Purchase
  • Recommended
lumber manager was very rude and was shouting. This employee needs training in customer care. Tha...
lumber manager was very rude and was shouting. This employee needs training in customer care. Thanks to Fernando i will not return to this location.
by
  • Verified Purchase
The Lancaster S.C. Home Depot is a great place to shop. The employees are so helpful and go abov...
The Lancaster S.C. Home Depot is a great place to shop. The employees are so helpful and go above and beyond to be helpful including help with loading large items. The store is neat and clean and well organized. The shelves are usually well stocked and have a good variety of products. Home Depot is a real asset to Lancaster.
by
  • Verified Purchase
  • Recommended
Employees were friendly and eager to assist. Store is well organized.
Employees were friendly and eager to assist. Store is well organized.
by
  • Verified Purchase
  • Recommended
Cathy in appliances was great, in and out with a new fridge. I loved the trip and the customer se...
Cathy in appliances was great, in and out with a new fridge. I loved the trip and the customer service we recieved.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Well stocked at all times. Friendly employees
Well stocked at all times. Friendly employees
by
  • Verified Purchase
  • Recommended
Did not have adequate amount of faucets that I needed and showed 9 in stock - but COULD NOT FIND ...
Did not have adequate amount of faucets that I needed and showed 9 in stock - but COULD NOT FIND THEM! This happened at TWO stores - definitely a problem.
by
  • Verified Purchase
Very happy experience. From greeter to associate to cashier
Very happy experience. From greeter to associate to cashier
by
  • Verified Purchase
  • Recommended
good services
good services
by
  • Verified Purchase
  • Recommended
Love Shopping at home depot
Love Shopping at home depot
by
  • Verified Purchase
  • Recommended
Every thing looked good in the store
Every thing looked good in the store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 323 reviews

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