#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)313-5368
Tool & Truck Rental(803)313-5372
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1116 Highway 9 Byp W
Lancaster, SC 29720
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Customer Store Reviews

  • 4.7 out of 323 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (323)
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Showing 1-30 of 323 reviews
Everyone in this store was friendly and very helpful. Never had a problem with any purchases that...
Everyone in this store was friendly and very helpful. Never had a problem with any purchases that were made.
by
  • Verified Purchase
  • Recommended
This store is wonderful and friendly. Problems are solved if they occur, and there will always...
This store is wonderful and friendly. Problems are solved if they occur, and there will always be some issues, but everyone tries to help solve any problem that has happened. Store is neat and clean.
by
  • Verified Purchase
  • Recommended
We are building a house and made the trip to Lancaster store for a number of items. We found the ...
We are building a house and made the trip to Lancaster store for a number of items. We found the store well stocked and organized. The employees were pleasant and knowledgeable as we needed help in 3 different departments. Because of the service we received, we were able to get what we needed in a timely manner.
by
  • Verified Purchase
  • Recommended
I've always found the employees at this Home Depot to be readily available and extremely helpful....
I've always found the employees at this Home Depot to be readily available and extremely helpful. Kudos.
by
  • Verified Purchase
  • Recommended
All of the employees are very friendly and knowledgeable about the different departments. I will ...
All of the employees are very friendly and knowledgeable about the different departments. I will definitely shop here again.
by
  • Verified Purchase
  • DIY
  • Recommended
Found products as advertised and was given the assistance we needed. All associates very friendl...
Found products as advertised and was given the assistance we needed. All associates very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store is always well stocked and has knowledgeable and friendly employees.
The store is always well stocked and has knowledgeable and friendly employees.
by
  • Verified Purchase
  • Recommended
All of my experiences have been great except when I purchased a counter top which was a bad exper...
All of my experiences have been great except when I purchased a counter top which was a bad experience.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store has a great selection of all products. I especially appreciated the garden center. I...
This store has a great selection of all products. I especially appreciated the garden center. It was very well stocked as well as organized. This store was such a contrast to the home improvement store that is closer to my home. Worth the drive!
by
  • Verified Purchase
  • Recommended
I shop at home depot anytime I need supplies for my projects, always a pleasure to visit, employe...
I shop at home depot anytime I need supplies for my projects, always a pleasure to visit, employees and store set up
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Some collective information on purchasing home appliances delivered by companies that are contrac...
Some collective information on purchasing home appliances delivered by companies that are contracted out by Home Depot. If there is a problem due to the lack of knowledge of these delivery people, neither Home Depot or the contracted company will correct the problem. This will be found out after you have been directed back and forth from Home Depot to the contracted company about 20 times.
by
  • Verified Purchase
Store is stocked efficiently and service is top notch.
Store is stocked efficiently and service is top notch.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
There are so many very polite, courteous, helpful people working there. We go there quite freque...
There are so many very polite, courteous, helpful people working there. We go there quite frequently!
by
  • Verified Purchase
  • Recommended
Very poor customer service. Employees will not help so it is strictly self service.
Very poor customer service. Employees will not help so it is strictly self service.
by
  • Verified Purchase
  • DIY
1 found this review helpful
Had an excellent shopping experience today at Home Depot. Kathy Rogers helped me find the spray a...
Had an excellent shopping experience today at Home Depot. Kathy Rogers helped me find the spray attachment I was looking for to add onto my faucet. Instead of going on break she helped me, the customer. Now, that's customer service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I went in to look for a Vacuum Cleaner. I waited for some assistance when a man with a black sh...
I went in to look for a Vacuum Cleaner. I waited for some assistance when a man with a black shirt name Mark approached and asked if I needed help. I surely did because I was not sure on what type or what brand I wanted. He was patient and helped me do the research on the different AMPS and what is suitable for my house size and so on. I can honestly say that Mark provided me the best customer service I could have hoped for although I just came from Lowes an hour before.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great experience.
The employees were very friendly and helpful. Will definitely be back!
by
    • Recommended
    1 found this review helpful
    Great customer service
    All the employees were very friendly and I was greeted as soon as I walked in the store. Will definitely be back!
    by
      • Recommended
      1 found this review helpful
      Good , but when I need more than one of something there is only 2 or 3 Left
      Good , but when I need more than one of something there is only 2 or 3 Left
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Everthing and everybody was great
      Everthing and everybody was great
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      I love this store with its huge selection of quality products backed by a staff oozing with south...
      I love this store with its huge selection of quality products backed by a staff oozing with southern hospitality.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      I recommend the home depot in Lancaster, SC , because the customer service is very great! We are ...
      I recommend the home depot in Lancaster, SC , because the customer service is very great! We are waited on by friendly people who go out of their way to help.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      We have been doing some updating and redecorating, and we've found everything we've needed here f...
      We have been doing some updating and redecorating, and we've found everything we've needed here from air vent covers to match our hardwood floors to paint to flooring. The employees have helped us locate items and provided expertise when we've had questions.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      This store is normally well stocked and the employees friendly and willing to help. Beside that t...
      This store is normally well stocked and the employees friendly and willing to help. Beside that they like my jokes so they must be really ok. Ha Ha. I really appreciate the military discount.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Friendliest Location
      The long time staffers at this Home Depot have really made an impression on newcomers. They are consistently showing others how to improve their store by providing the utmost Friendliest customer service and knowledge to back it up with. Very proud after visiting many Home Depots to call this one the Friendliest. Great Job 8913!
      by
        • Recommended
        1 found this review helpful
        This store is well stocked. Employees are helpful and generally available.
        This store is well stocked. Employees are helpful and generally available.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        GREAT STORE!
        Store is clean and has adequate inventory. All personnel I encountered were friendly, helpful and knowledgeable.
        by
        • Verified Purchase
        • DIY
        • Recommended
        1 found this review helpful
        Classic Home Depot
        Store was neat and clean. No clutter. Cashier was helpful and friendly. Shelves were stocked. Overall a nice store.
        by
        • Verified Purchase
        • DIY
        • Recommended
        1 found this review helpful
        Friendly staff!
        I visit this store often and the employees are always there to help!
        by
        • Verified Purchase
        • DIY
        • Recommended
        1 found this review helpful
        Great store experience
        I have always enjoyed my visits to the Home Depot. I receive direction and help with my needs and where I can locate what I need to accomplish my task.
        by
        • Verified Purchase
        • DIY
        • Recommended
        1 found this review helpful
        Showing 1-30 of 323 reviews

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