Reviews for Lewiston #1808

Very helpful for a do it yourself person!

My visit on April 1 of this year was the worst visit I’ve ever had to any Home Depot store. It was difficult to find sales people on the floor who would acknowledge me much less help me. As soon as they saw me coming they turned around and went the other way. This happened four or five times before I got so frustrated that I just left the store and got what I needed somewhere else. I did share this complaint with the customer service desk. That young woman was extremely helpful, very apologetic and explained that the Lewiston Store has a lot of new employees on the floor at this time. That well may be but there is absolutely no excuse for the borderline rudeness I encountered on this particular day.

Store is very well maintained. Associates are very helpful and friendly. Juan, in particular, went above and beyond in helping me find and order some appliances that I needed that were not in stock. Overall, a really great experience. Will be returning to this store in the future and will be recommending friends and family to come to this Home Depot specifically.

I had been shopping for a slide-in range, washer & dryer for 2-3 weeks. I went to all of the appliance stores in the area and looked extensively online. When I finally decided what to purchase, Juan Villegas, an Appliance Specialist at the Lewiston Home Depot helped me. He was calm, knowledgeable and assisted me to confidently purchase all of my appliances. Prior to his assistance....the experience was frustrating, inconclusive, and confusing. I am grateful for his recommendations and help.

This store is a good place to shop. The shelves well stocked and easy to find things. The employees are always nice and polite.

Both the stove and the dishwasher that I wanted was "OUT OF STOCK" I had to chose an alternate item, the dishwasher was a bit more than the original one I had selected. I was disappointed that the stove I wanted would not be brought back in, it had a convection/self cleaning oven, so I settled for a stove with just the self cleaning oven.

I'm very disappointed by the Home Depot corporation. I don't know if Home depot is doing the price gouging or if it's the suppliers. An example is one sheet of 4' x 8' 1/2 inch OSB was selling for around $8 last year and now costs over $30. There are many more items that have been priced way higher then before the Covid crisis. If Home Depot is not doing the marketeering I hope they report the excessive prices to someone who can investigate it. I trust HD I hope they do the right thing.

I've been going to this home depot for years buying tools and accessories for my concrete, epoxy, and landscaping jobs and the employees have helped me give me ideas to complete tasks and what make have worked better than what i was trying. 10/10 would visit again

Manny is amazing at his job and goes above and beyond to make sure you are satisfied

This is "The Best" home improvement/hardware store in the Lewiston/Clarkston valley, or even on the Palouse prairie. I drive 45 miles from my home to patronize it. I have been treated well there and gotten great products and bargains. Thank you for being there for us.

Great customer service

Associates are great, customer service is very good.

The Lewiston HomeDepot associates go the extra mile to provide the best of customer care! Bless you, ALL!

Good luck finding associates to help you! I suspect they play hide and seek! And do NOT purchase cabinets from them! Unless you are into a “pre-broken” motif for your kitchen. . .

Purchased a washer and dryer and was told it would be shipped to our address from the vendor. It is the day the invoice says that it will be here at OUR address (also the shipping address on the invoice) and was told that it has been delayed and that they don’t ship to my address. They said the invoice is wrong and there is nothing they can do. Meanwhile I have no washer and dryer to do clothes in and have no clue when we will have the washer and dryer we paid for...

Employees were not helpful except the cashier. Mixed up cash register set up made hard to check out.

Usually can find what I need, and there are most of the time associates to help you. Seriously, you need more people like your associate Martha.

Associates were friendly and helpful in their respective areas. No store employee showed up to help load my new washer into my vehicle

Manager Doug treats customers and his associate team like they are a bother to him. Very terrible customer service.

Josh in lighting was very helpful- he really knows his section. Emily, the cashier, also helped us get on the right track. Those are the only people that knew where to find what we were looking for.

Friendly staff. Very helpful.

Out of the same flooring for more than five weeks now. Customer service says it will be in at anytime. I was hoping the new manager could turn this store around, but I still see the same complacent attitudes every time I visit. I sure hope it improves.

Thank you to manager Mike in appliances for letting us bye the floor model washer and dryer when there was nothing in shock so we could wash our kids clothes! He was amazing and super helpful and nice!

We shopped this store on the day it opened, and we have gone back repeatedly with all our construction material needs, appliance needs, cabinets, paint and much else. Great staff, great management, very helpful and cooperative.

Kim was wonderful with checking out when we were having issues with the lumber scanning. Everyone there is always willing to help and have a smile on there face

this store went the extra mile to ensure the safety and well being combating the corvid 19 virus!

The employees are friendly and know their products, etc. They are willing to help you.

Howdy Mike was a pleasure to speak with. Fast and friendly people!

Juan is an amazing employee!!!

Very good customer service especially from Martha.