#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)367-9602
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1932 Norwich-new London Tpke
Uncasville, CT 06382
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Customer Store Reviews

  • 4.7 out of 357 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (357)
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Showing 1-30 of 357 reviews
Friendly Service Friendly prices friendly place easy place friendly helpful very clean place and ...
Friendly Service Friendly prices friendly place easy place friendly helpful very clean place and quiet great parking lot great tunes
by
  • Verified Purchase
  • Recommended
No employees even thought of giving assistance to the gentleman and I who had to pull boards from...
No employees even thought of giving assistance to the gentleman and I who had to pull boards from the back of the shelf. No one asked if we needed assistance, said Hello! or anything. Had to find my own ladder to reach the back of the aisle to pull the wood. Self checkout clerk asked me if I needed assistance when I was half way out the door. Store was dirty, shelves were empty, dank and dark as always. Home Depot stores need a serious cleaning and coat of paint. Look up at the metal holding up the canopy over the pro loading area and see the rust. If I could rate the store less than zero I would.
by
  • Verified Purchase
Convenience is the key word. Store is clean and well stocked. Prices are competitive and you can ...
Convenience is the key word. Store is clean and well stocked. Prices are competitive and you can check inventory on line, place order, and pick-up at the store. Employees are friendly, helpful, and professional.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Excellent staff. Everyone helped me with all my needs and problems. Appliance Department was espe...
Excellent staff. Everyone helped me with all my needs and problems. Appliance Department was especially wonderful.
by
  • Verified Purchase
  • Recommended
the employee in the appliance deny was very helpful and knowledgeable
the employee in the appliance deny was very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
If you want to be knowingly sold a damaged and inferior product, this Home Depot is the place for...
If you want to be knowingly sold a damaged and inferior product, this Home Depot is the place for you, management couldn’t be bothered to even attempt to make it right.
by
  • Verified Purchase
Very friendly staff and never had an issue if I had to return an item, well stocked and very clea...
Very friendly staff and never had an issue if I had to return an item, well stocked and very clean store
by
  • Verified Purchase
  • Recommended
Employees go the extra mile to deliver outstanding customer service.
Employees go the extra mile to deliver outstanding customer service.
by
  • Verified Purchase
  • Recommended
Great experience in the paint department! New exactly what I needed and where it was!
Great experience in the paint department! New exactly what I needed and where it was!
by
  • Verified Purchase
  • Recommended
It is always a pleasure to shop here. The employees are friendly and willing to help me find the...
It is always a pleasure to shop here. The employees are friendly and willing to help me find the items I am looking for.
by
  • Verified Purchase
  • Recommended
The store is clean the people are friendly they have almost everything needed for the home.
The store is clean the people are friendly they have almost everything needed for the home.
by
  • Verified Purchase
  • Recommended
The store is clean and the associates are friendly and helpful. All my transactions have been st...
The store is clean and the associates are friendly and helpful. All my transactions have been stress free. This is my favorite Home Depot store in SE Connecticut.
by
  • Verified Purchase
  • Recommended
Employees are great i find everything i need quickly and i feel like they go out of there way to ...
Employees are great i find everything i need quickly and i feel like they go out of there way to help and make sure u dont need any help. One of the wood workers named Reuben helped me out with the quickness in and out no hassle..
by
  • Verified Purchase
  • Recommended
I always have a wonderful experience at this particular store! Unlike another Home Depot nearby, ...
I always have a wonderful experience at this particular store! Unlike another Home Depot nearby, these employees are ALWAYS very nice and willing to help. And the paint department was fantastic! I never knew there were paint samples I could get in any color I wanted so I didn't have to get a quart size.
by
  • Verified Purchase
  • Recommended
The store was in the process of setting up for spring but the aisles were open and the associates...
The store was in the process of setting up for spring but the aisles were open and the associates were very pleasant and helpful .
by
  • Verified Purchase
  • Recommended
I HAVE TO THANK RACHAEL AT THE FRONT DESK FOR NOTIFYING MIKE THAT I NEEDED HELP IN THE LIGHT BULB...
I HAVE TO THANK RACHAEL AT THE FRONT DESK FOR NOTIFYING MIKE THAT I NEEDED HELP IN THE LIGHT BULB DEPARTMENT. I HAVE TO THANK MIKE FOR APPEARING NEARLY INSTANTLY AND TAKING ME TO THE RIGHT SECTION AND FINDING EXACTLY WHAT I NEEDED. BOTH MEMBERS WERE QUICK, AND DELIGHTED TO BE OF ASSISTANCE. I FELT LIKE I WAS IN A NEIGHBORHOOD STORE AND GOT THE WARM-HEARTED SERVICE THAT IS SO PLEASING TO CUSTOMERS. P.S. THE STORE IS ALWAYS NEAT AND CLEAN!
by
  • Verified Purchase
  • Recommended
Keri was awesome she gave a 5 STAR service in helping me find the filters I needed.
Keri was awesome she gave a 5 STAR service in helping me find the filters I needed.
by
  • Verified Purchase
  • Recommended
Keri was awesome in helping me. She gave a 5 STAR service, in helping me find filters for my refr...
Keri was awesome in helping me. She gave a 5 STAR service, in helping me find filters for my refrigerator. They has them at the Waterford, Ct store so she called there and had them put on hold for me. I went there which is fairly close by, and there they were as promised at the front desk as promised. It all worked out well, because I had to go the the Waterford Crystal Mall anyway. THANK YOU AGAIN KERI
by
  • Verified Purchase
  • Recommended
The staff at this location is very friendly and knowledgeable. Always seems to have resolution if...
The staff at this location is very friendly and knowledgeable. Always seems to have resolution if I can not fix my problem. Good quality products and backup support on all stocked products
by
  • Verified Purchase
  • Recommended
Cashier Dale was great to me!
Cashier Dale was great to me!
by
  • Verified Purchase
  • Recommended
The experience was excellent in every way! Thank You so much!
The experience was excellent in every way! Thank You so much!
by
  • Verified Purchase
  • Recommended
IMHO this store is by far the most helpful Home Depot location! I live near four Home Depot loca...
IMHO this store is by far the most helpful Home Depot location! I live near four Home Depot locations and always chose to purchase from this location when possible as I have repeatedly received the help I need and have always had a pleasant shopping experience.
by
  • Verified Purchase
  • Recommended
always helpful
always helpful
by
  • Verified Purchase
  • Recommended
Definitely cleanest, most organized store store around
Definitely cleanest, most organized store store around
by
  • Verified Purchase
  • Recommended
More staff please
More staff please
by
  • Verified Purchase
  • Recommended
Go to this Home Depot and find Tim in lumber. He is awesome. Went well above and beyond helping me!
Go to this Home Depot and find Tim in lumber. He is awesome. Went well above and beyond helping me!
by
  • Verified Purchase
  • Recommended
The store is clean, the associates are most often friendly and approachable. The stock levels are...
The store is clean, the associates are most often friendly and approachable. The stock levels are generally good. Occasionally, it's hard to find an associate who's available to answer questions, but if you need something for your home or garden, they'll have it.
by
  • Verified Purchase
  • Recommended
This was the friendliest and most helpful of all the home hardware stores that I have been in!
This was the friendliest and most helpful of all the home hardware stores that I have been in!
by
  • Verified Purchase
  • Recommended
Most of the time it is a good shopping experience, but I cannot recommend buying appliances there.
Most of the time it is a good shopping experience, but I cannot recommend buying appliances there.
by
  • Verified Purchase
  • Recommended
Everybody is so friendly I received the best customer service I've ever had in my life absolutely...
Everybody is so friendly I received the best customer service I've ever had in my life absolutely amazing
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 357 reviews

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