#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(412)490-7401
Tool & Truck Rental(412)490-7400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
440 Home Dr
Pittsburgh, PA 15275
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Customer Store Reviews

  • 4.6 out of 496 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
DON'T GO VERY BAD SERVICE
DON'T GO VERY BAD SERVICE
by
  • Verified Purchase
Lighting in store needs reviewed and updated.
Lighting in store needs reviewed and updated.
by
  • Verified Purchase
  • Recommended
Everything I need is always in stock. Great customer service! They know their stuff!
Everything I need is always in stock. Great customer service! They know their stuff!
by
  • Verified Purchase
  • Recommended
They really help you out to get what you need. Staff very friendly.
They really help you out to get what you need. Staff very friendly.
by
  • Verified Purchase
  • Recommended
Charles is very helpful!
Charles is very helpful!
by
  • Verified Purchase
  • Recommended
Employee Charles is a keeper... Always friendly and smiling. Helps you out with whatever your nee...
Employee Charles is a keeper... Always friendly and smiling. Helps you out with whatever your needs are... Thank you Charles
by
  • Verified Purchase
  • Recommended
Probably one of the best experiences I had at a home depot store. Every employee was friendly and...
Probably one of the best experiences I had at a home depot store. Every employee was friendly and engaging. Will come back to this store.
by
  • Verified Purchase
  • Recommended
I prefer to shop at this store because it has enough employees to help me. Usually at other stor...
I prefer to shop at this store because it has enough employees to help me. Usually at other store you can not find an employee to help. Went there today for fencing questions and Jim in Pro Service was very helpful. He printed information that would assist me with my project.
by
  • Verified Purchase
  • Recommended
Friendly, knowledgeable Employees! If you have a problem hopefully you’ll get Nathan Y. from the...
Friendly, knowledgeable Employees! If you have a problem hopefully you’ll get Nathan Y. from the Customer Service Desk as your Home Depot Problem Solver...he was awesome for us!
by
  • Verified Purchase
  • Recommended
Customer service is stellar. I have been to this store every weekend for the past two months rega...
Customer service is stellar. I have been to this store every weekend for the past two months regarding home renovations and the staff has always been very knowledgable and kind.
by
  • Verified Purchase
  • Recommended
I have shopped at this store many times over the years. While I have come across several nice and...
I have shopped at this store many times over the years. While I have come across several nice and efficient employees over the years... Charles at customer service was probably one of the nicest employees I have come across. He was friendly, went the extra step to helpful and completed the task quickly... thank you!
by
  • Verified Purchase
  • Recommended
I have been shopping at this Home Depot for over 12 years. I used to only shop at their competito...
I have been shopping at this Home Depot for over 12 years. I used to only shop at their competitors store but found out how well I'm treated here, so I changed stores. Home Depot is my favorite toy store..
by
  • Verified Purchase
Always a great store to shop. Usually well-stocked, well-organized. Associates are helpful and ...
Always a great store to shop. Usually well-stocked, well-organized. Associates are helpful and knowledgeable, but frequently you'll have to stroll the aisles to find help.
by
  • Verified Purchase
  • Recommended
I had a great experience ordering thru the Pro Desk! Not necessarily easy for a woman to be take...
I had a great experience ordering thru the Pro Desk! Not necessarily easy for a woman to be taken seriously in a project manager role. But Rich was patient, He took the time to answer all my questions and helped me find exactly what I needed to fit my budget.
by
  • Verified Purchase
  • Recommended
Prices advertised on their website were not honored in store.
Prices advertised on their website were not honored in store.
by
  • Verified Purchase
Stove which I paid cash for based on delivery date provided by Home Depot. On del date I.was info...
Stove which I paid cash for based on delivery date provided by Home Depot. On del date I.was informed that they would not be delivering due to it being on back order. What? So i go in and talk to a manager the Sun after the stove was to be delivered who tells me they will call me on Monday. Today 6/22 a very rude mrg basically told me that my stove would not be delivered until the following Monday. Which means two weeks after purchased and 9 days after original del date. This caused me to cancel two important emgagements that required me to cook. Home Depots handling their error was unprofessional. I will not be shopping there again and will inform my friends of their rudeness
by
  • Verified Purchase
Dan the Manager and Jim at desk, are the best!
Dan the Manager and Jim at desk, are the best!
by
  • Verified Purchase
  • Recommended
Had issues with online ordering so we went to the store and Dave F was extremely helpful and pati...
Had issues with online ordering so we went to the store and Dave F was extremely helpful and patient with us. Ended up buying the patio set, the umbrella and opened a credit card. Store was clean and everyone was very nice and pleasant. Girl at the front letting people in was very pleasant also. Home depot is our now spot!!
by
    • Recommended
    The N Fayette Store #4117 has a variety of products with very friendly sales people, especially ...
    The N Fayette Store #4117 has a variety of products with very friendly sales people, especially in the home and garden area.
    by
    • Verified Purchase
    • Recommended
    ASSOCIATES AT THE PRO AND SERVICE DESK ARE ALWAYS FRIENDLY AND HELPFUL
    ASSOCIATES AT THE PRO AND SERVICE DESK ARE ALWAYS FRIENDLY AND HELPFUL
    by
    • Verified Purchase
    • Recommended
    If you need a kitchen, designer Geff is definitely the guy to see at the North Fayette Home Depot...
    If you need a kitchen, designer Geff is definitely the guy to see at the North Fayette Home Depot. Extremely customer oriented, very knowledgeable, professional, friendly, helpful in every faucet of the design. Overall store experience has been excellent. Special shout out to Nathan in customer service too.
    by
    • Verified Purchase
    • Recommended
    At the age of 70, I found myself in over my head with a plumbing project in my bathroom with a se...
    At the age of 70, I found myself in over my head with a plumbing project in my bathroom with a severely corroded sink that needed immediate attention. I never before replaced an entire faucet and related plumbing. One part broke, then another! Then another. The staff of the plumbing department never gave up on me. I got all the help I needed and more. Even the cashier was sympathetic and helpful! I am a huge fan of this Home Depot!
    by
    • Verified Purchase
    • Recommended
    The paint manager, Tracy was very helpful and very knowledgeable. She recommended the correct pai...
    The paint manager, Tracy was very helpful and very knowledgeable. She recommended the correct paint products I need for my project. Tracy is awesome.
    by
    • Verified Purchase
    • Recommended
    I was able to find the article I needed using the Home Depot app. It was quite useful. An emplo...
    I was able to find the article I needed using the Home Depot app. It was quite useful. An employee made eye-contact with me at one point and resumed working. Behind came a white man and the same employee made eye-contact and greeted him. I noticed that the store removed all they English and Spanish signs. No longer bilingual. It is a political move?
    by
    • Verified Purchase
    TERRIBLE CUSTOMER SERVICE! Employees should be thankful they have a job and not be so rude when s...
    TERRIBLE CUSTOMER SERVICE! Employees should be thankful they have a job and not be so rude when someone asks them for help.
    by
    • Verified Purchase
    If you have any questions about anything. I would see Sergio He his a good man to talk and get a...
    If you have any questions about anything. I would see Sergio He his a good man to talk and get answers
    by
    • Verified Purchase
    • Recommended
    Went to get materials for our project. Jason took time to pick the right materials we need and ga...
    Went to get materials for our project. Jason took time to pick the right materials we need and gave us an idea
    by
    • Verified Purchase
    • Recommended
    Great customer service! Ray was the best most knowledgeable employee and personally guided us fo...
    Great customer service! Ray was the best most knowledgeable employee and personally guided us for purchases for an entire home project!
    by
    • Verified Purchase
    • Recommended
    Great customer service here ! I will be back . This is the place to shop for home repairs especia...
    Great customer service here ! I will be back . This is the place to shop for home repairs especially when you know your satisfaction is their goal .
    by
    • Verified Purchase
    • Recommended
    People are very knowledgeable
    People are very knowledgeable
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 496 reviews

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