#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)230-2862
Tool & Truck Rental(817)230-2868
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7100 N Freeway
Fort Worth, TX 76137
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Customer Store Reviews

  • 4.5 out of 640 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (640)
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Showing 1-30 of 640 reviews
The cashier was so friendly, I was treated like a friend
The cashier was so friendly, I was treated like a friend
by
  • Verified Purchase
  • Recommended
Clean store. Everyone was helpful. Too much to look at.LOL
Clean store. Everyone was helpful. Too much to look at.LOL
by
  • Verified Purchase
  • Recommended
My experience was great and I love shopping here and I just started remodeling some parts of my h...
My experience was great and I love shopping here and I just started remodeling some parts of my house. So I will be coming back very often
by
  • Verified Purchase
  • Recommended
Fast, clean, knowledgeable
Fast, clean, knowledgeable
by
  • Verified Purchase
  • Recommended
Friendly and dedicated staffs
Friendly and dedicated staffs
by
  • Verified Purchase
  • Recommended
The customer service representative (I failed to get her name) was extremely patient and attentiv...
The customer service representative (I failed to get her name) was extremely patient and attentive to my needs. This was a telephone interaction, and she spent 41 minutes on the phone with me and never once complained!
by
  • Verified Purchase
  • Recommended
Cashiers are rude and if they are not knowledgeable fail to consult someone that is knowledgeable.
Cashiers are rude and if they are not knowledgeable fail to consult someone that is knowledgeable.
by
  • Verified Purchase
Very clean and organized, friendly staff.
Very clean and organized, friendly staff.
by
  • Verified Purchase
  • Recommended
This store was clean & easily find out to products.
This store was clean & easily find out to products.
by
  • Verified Purchase
Avoid this store will not honor Home Depot coupons because their cashiers don’t know how to ring ...
Avoid this store will not honor Home Depot coupons because their cashiers don’t know how to ring them up.
by
  • Verified Purchase
Store was Clean, Associates were ready to help and had a Smile on. I used the Customer Service Ce...
Store was Clean, Associates were ready to help and had a Smile on. I used the Customer Service Center, because I had some items to return. LUSYMARR was a huge help and went above and beyond to make my return process go smooth. She was extremely patient with me and understood my situation on why I wished to return those items. 10 out of 10 would reccomend! Give that Girl a RAISE!
by
  • Verified Purchase
  • Recommended
This store has everything you need and we have never walked out with empty hands or a cart. It's...
This store has everything you need and we have never walked out with empty hands or a cart. It's nice to be only 2 miles from a store that's not only convenient but has great employees
by
  • Verified Purchase
  • Recommended
Store was very clean and easy to get around. They had everything clearly marked for social distan...
Store was very clean and easy to get around. They had everything clearly marked for social distancing. Was particularly pleased with Madison at the register as she helped me open the box of my appliance to make sure it wasn't damaged. The box looked a little rough. Good thing we checked! There was some damage and she dealt with it in a professional and timely manner. Have come to this store for years and am always pleased here.
by
  • Verified Purchase
  • Recommended
This is my go to store. Always very friendly and always ready to help.
This is my go to store. Always very friendly and always ready to help.
by
  • Verified Purchase
  • Recommended
The store was very easy to navigate through.
The store was very easy to navigate through.
by
  • Verified Purchase
  • Recommended
Always a nice Home Depot. Store is always clean and things are easy to find. Our cashier Jessica ...
Always a nice Home Depot. Store is always clean and things are easy to find. Our cashier Jessica was very helpful and nice. I hope she has A/C in her little area on the outside cash register cause it is HOT. But she didn't let that bother her.
by
  • Verified Purchase
  • Recommended
This Home Depot has never impressed me since moving here from Arizona. Customer service is very h...
This Home Depot has never impressed me since moving here from Arizona. Customer service is very hit and miss, which is the responsibility of the leadership. The customer service desk does not off alternatives if availability is an issue. There are some good associates here but they do not have any leader involvement. The cashiers are about the only friendly people in the store besides a few in other departments. There needs to be a sense of engagement in this store that is lacking.
by
  • Verified Purchase
Cashier was friendly and helpful
Cashier was friendly and helpful
by
  • Verified Purchase
  • Recommended
We have been doing a lot of work on our house, from the roof to the new fence to sheetrock repair...
We have been doing a lot of work on our house, from the roof to the new fence to sheetrock repair and now siding. We have bought all of our supplies from Home Depot. Thank you Sandra from the paint department. You saved me money by showing me which paint was the best to picking out colors.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Went to buy paint on Saturday morning and the employee who helped me was awesome, and funny too!!...
Went to buy paint on Saturday morning and the employee who helped me was awesome, and funny too!!! Thanks!
by
  • Verified Purchase
  • Recommended
Ryan in doors/milling and Nate in appliances both helped me so much recently. Both were very pati...
Ryan in doors/milling and Nate in appliances both helped me so much recently. Both were very patient with my questions and did their best to help me order what I needed. I really appreciate their focus on customer service and being so helpful in their roles. Thanks guys!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The guy they had at the new registers this morning was knowledgeable and friendly to me today on ...
The guy they had at the new registers this morning was knowledgeable and friendly to me today on what to do for my project I am about to embark on, great job Homedepot!
by
  • Verified Purchase
  • Recommended
No stock, no help, nobody cares.
No stock, no help, nobody cares.
by
  • Verified Purchase
Excellent Service.
Excellent Service.
by
  • Verified Purchase
  • Recommended
I went to the store to purchase a zero turn, the associate that helped me in customer service was...
I went to the store to purchase a zero turn, the associate that helped me in customer service was Lee, I call him Mr. Lee, He is an awesome person and i wish there were 10 of him there. Highly recommend seeing him if you need help in customer service! 5 stars!
by
  • Verified Purchase
  • Recommended
Cashiers are very rude and combative. I would have preferred to use the self check out, but had ...
Cashiers are very rude and combative. I would have preferred to use the self check out, but had some lumber and was told I should go through a normal line. Not many workers around to ask questions.
by
  • Verified Purchase
Great Store! Awesome Customer Service! Associates are always friendly, helpful and near by. New C...
Great Store! Awesome Customer Service! Associates are always friendly, helpful and near by. New Curbside service is the best!
by
  • Verified Purchase
  • Recommended
Brooke was the only one who took care of me...
Brooke was the only one who took care of me...
by
  • Verified Purchase
  • Recommended
Customer service was excellent.
Customer service was excellent.
by
  • Verified Purchase
  • Recommended
Always helpful people all over the store. Rental and repair guys are always fantastic!!
Always helpful people all over the store. Rental and repair guys are always fantastic!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 640 reviews

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