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Filter Reviews By:Rating, Profile, Gender, Age (532)
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Showing 1-30 of 532 reviews
Jan 24, 2017
Great experience
Neat and clean. Great service from all departments in the store.
by
Recommended
Jan 12, 2017
Service
My shop is based out of Georgetown but because of the superior service I receive at this store, I refuse to shop in Georgetown.
by
Recommended
Jan 12, 2017
Paint/ Pro desk
If you have a problem matching paint, Bear in the paint department is the best I've seen in the 15 years I've been doing renovations.
Christine at the pro desk is a model employee, makes me hope as my company grows that I can find people like this to work for me.
by
Recommended
Jan 9, 2017
Friendly staff! One employee gave my child a high five and did a fun handshake! :)
Friendly staff! One employee gave my child a high five and did a fun handshake! :)
by
Verified Purchase
Recommended
Jan 1, 2017
All star review
I've been to every Home Depot in this city. You won't find a better staffed one! Fantastic service all around.
by
Recommended
Dec 31, 2016
. Every time I go in there the employees are easy to find, friendly and willing to help. I am abl...
. Every time I go in there the employees are easy to find, friendly and willing to help. I am able to find exactly what I need and then some.
by
Verified Purchase
Recommended
Dec 16, 2016
Friendliest Home Depot I've ever been to. Staff was very helpful.
Friendliest Home Depot I've ever been to. Staff was very helpful.
by
Verified Purchase
Recommended
Dec 5, 2016
The appliance section is nice, but the people you contract with for service and delivery of produ...
The appliance section is nice, but the people you contract with for service and delivery of products need to be much better. I would have a much better opinion of the store, and Home Depot in general if your delivery people and procedures were better organized and made sense for the customer. I like the store, I like the products, and would like the buying experience a lot better if service AFTER the sale was satisfactory. My main gripe is with what happened today when they tried to deliver the product and it failed to operate correctly. The courses of action available to me were not adequate. And of course by that point Home Depot has washed their hands of the entire procedure, and the only people I can complain to are delivery people and manufacturers. I can't talk to anyone at Home Depot. It isn't "their problem" at that point. They were glad to accept my purchase money however. Up until that point, they were responsible and eager to assist. After the sale, I'm pretty much "on my own" with whomever you've contacted to do the work. You turn transparent and "it isn't your problem" anymore. But "someone" will contact me and eventually get it all worked out. They say. Does not instill confidence. It would be nice to have ONE person from Home Depot that would make sure my problem gets corrected in a timely manner. But as far as I know, there is no one from your company who is willing to do that. Whatever happened to "service after the sale"? I'm responsible to ensure that I pay you on time, but you aren't responsible for making sure I get my product on time. Plus, now I don't even know what "on time" means now. Nobody can tell me that. Someone will call in a day or two, they say. Meanwhile, they left my kitchen dirty, muddy, and messy. Who cleans that up? I don't know how I'm expected to be happy about all this, when things are worse now than before I walked into your store and bought a new gas range. Does that sound right to you? Thanks for listening.
by
Verified Purchase
Dec 2, 2016
For all of your appliance needs seek out Betty Sue, she'll treat you exceptionally well!
For all of your appliance needs seek out Betty Sue, she'll treat you exceptionally well!
by
Verified Purchase
Recommended
Nov 27, 2016
Every time I shop at this store, the friendly associates are very helpful & knowledgeable. They ...
Every time I shop at this store, the friendly associates are very helpful & knowledgeable. They are always willing to take the extra steps & offer pertinent advice to make sure I get the best products for my projects.
by
Verified Purchase
Recommended
Nov 26, 2016
The Pflugerville Home Depot is one of the better stores in the neighborhood with friendly and hel...
The Pflugerville Home Depot is one of the better stores in the neighborhood with friendly and helpful employees at all levels. I found the tool I needed with no delay and then the first employee I asked for help gave me just what I needed. And of course the store is always neat and clean and organized.
by
Verified Purchase
Recommended
Nov 24, 2016
This particular Home Depot shines above the rest!! All of the employees are friendly and helpful...
This particular Home Depot shines above the rest!! All of the employees are friendly and helpful. If they do not know the answer to your question they find someone else who does. I always enjoy shopping at this Home Depot!!!
by
Verified Purchase
DIY
Recommended
Nov 8, 2016
Nice palce to buy home improvements and all staff is very kind and friendly.
Nice palce to buy home improvements and all staff is very kind and friendly.
by
Verified Purchase
Recommended
Oct 10, 2016
Helpful people everywhere
I was only in the store between five and ten minutes to pick up two items, who's location I already knew. From the time I walked in the door to walking up to the register attendant three employees had asked if I needed help finding anything or if I had found everything. Great service guys!
by
Verified Purchase
Recommended
Oct 2, 2016
Friendly
Everyone working greets us with a smile and seem very happy to be part of Homedepot team .
by
Sep 16, 2016
Great time
I really enjoyed my time picking up stuff at Home Depot today. Ms Jackie was very helpful and we enjoyed some laughs too!
by
Sep 9, 2016
Stone Hill Center Home Depot
If you are a woman, you can shop here without feeling patronized! I was impressed with the number of female associates, the help I received and the prices.
by
Recommended
Sep 7, 2016
Go see BEAR in the paint department!!!
I was SO impressed with the help I received from Bear in the paint department!!! He was so knowledgeable and helped me pick out the perfect gray color scheme for my open floor plan home. He explained the different glosses, colors, and lighting. He even had an extra color wheel with additional choices available behind the counter. He made a process that stressed me out SO much better :)
by
Verified Purchase
DIY
Recommended
Sep 3, 2016
Excellent Home Depot store
My husband has worked for The Home Depot for almost 15 years, so he's pickier than I am! The store is clean and items are easy to find. The staff is knowledgeable and helpful. Management treats us well, and we see how they treat other customers (not just us, because we're THD "family".
by
Verified Purchase
DIY
Recommended
Aug 31, 2016
The Nordstrom of the Home Depots in central Texas.
Courteous, helpful, knowledgeable and respectful associates.
by
Verified Purchase
DIY
Recommended
Aug 31, 2016
Friendly Service
I moved to Pflugerville about 1 1/2 years ago and have had to make many trips to the store for various items. What has impressed me is the genuine friendliness and helpfulness of all the associates. The difference in attitude and willingness to be of service is marked by comparison to my typical shopping experiences elsewhere. Keep up the wonderful work and good service!
by
Verified Purchase
DIY
Recommended
Aug 29, 2016
Great Store for Home Improvement needs
This store is always up to date with the latest products. So many tools and materials to choose from. Great prices and products.
by
Verified Purchase
DIY
Recommended
Aug 28, 2016
REALLY LIKE THE CUSTOMER SERVICE
I GOT A GOOD HELP WITH THE CUSTOMER SUPPORT. I RECOMMEND TO GO TO THIS STORE
by
Verified Purchase
Pro
Recommended
Aug 27, 2016
Review for Home Depot in Pflugerville
This store is managed very. Employees are very courteous and helpful.
by
Recommended
Aug 23, 2016
Neighborhood store without competion
I recommenced the regular store and associates - but not tool rental department because I never has good experience.
by
Verified Purchase
DIY
Recommended
Aug 18, 2016
GREAT
it's always a pleasure to go into this Home Depot, employees are always so pleasant and helpful
by
Verified Purchase
DIY
Recommended
Aug 15, 2016
My Home Depot
Very clean and always have someone with a smile willing to assist you.
by
Recommended
Aug 11, 2016
Great Store
This is one of the best Home Depot stores. Everyone is very nice.
by
Verified Purchase
Pro
Recommended
Aug 1, 2016
Over charged me and then wanted my crippled wife to wait in hot sun while I walk across for refund
They over charged me by a dollar and then they wanted my crippled wife to walk across the store to get a refund, When I refused to have her walk with her foot (that she just had surgery on) they suggested that I leave my wife in the hot Texas sun while I ran across the store for a refund. I asked them very politely to just open the register and give me the buck and they could work it out themselves, because I didn't want my wife standing and waiting on all this. They refused, So I grabbed my receipt and left that store forever... I am now using Ace hardware
by
Verified Purchase
DIY
Jul 31, 2016
Great people, lots of help and fun employees!
We were doing renovations to our house and needed help in the paint department. Not only did they help, they remembered us when we came in for the 100th time. Everything they suggested was exactly what we needed. Lindsay, the head cashier, is friendly and helpful. She remembered us as well and asked how the renovations were going.