#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)637-6604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4340 Hawthorne Rd
Chubbuck, ID 83202
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Customer Store Reviews

  • 4.6 out of 374 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (374)
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Showing 1-30 of 374 reviews
In the past I had problems with your store because of the way you treat female veterans. It’s lik...
In the past I had problems with your store because of the way you treat female veterans. It’s like we don’t deserve the respect as male veterans. I gave the store a chance because a friend said you had gotten better. Delores came up to me helped me and I ordered what I needed. She was nice easy to talk to and showed me the store cares about women who comes in the store. I will be shopping here more if this is how I’ll be treated.
by
  • Verified Purchase
  • Recommended
Sean, Bamby,Emma,Alexa they are amazing people
Sean, Bamby,Emma,Alexa they are amazing people
by
  • Verified Purchase
  • Recommended
THE STAFF WAS VERY HELPFUL.
THE STAFF WAS VERY HELPFUL.
by
  • Verified Purchase
  • Recommended
We live in a town of fewer than 60,000 people, so I don't expect a lot of variety, but our Home D...
We live in a town of fewer than 60,000 people, so I don't expect a lot of variety, but our Home Depot carries an excellent inventory. I have purchased lighting, paint, rugs, household cleaning supplies (that no one else seems to carry) and a variety of other items. It is a go-to store for our family. The associates are nearly always available, knowledgeable and willing to search for something if I can't find it. The store appears clean, but the hand sanitizer is so watered down that it gushes out. My new rug looks great in my dining room.
by
  • Verified Purchase
  • Recommended
I really like coming here shopping for all my power tooks and home improvement its always reliabl...
I really like coming here shopping for all my power tooks and home improvement its always reliable and best of all good prices
by
  • Verified Purchase
  • Recommended
This is my favorite home depot. The girls at the Pro Desk always take care of me and even help me...
This is my favorite home depot. The girls at the Pro Desk always take care of me and even help me load things into the truck. The bid rooms are always quick and save me money. Would highly recommend this store.
by
  • Verified Purchase
  • Recommended
This store has the best customer service. The pro desk people are very helpful and always offer t...
This store has the best customer service. The pro desk people are very helpful and always offer to help in anyway possible.i will always go back to this store.the store is very clean and always in order. I never have problems getting what I need.
by
  • Verified Purchase
  • Recommended
The associates are super friendly and helpful. Cleanliness is 10/10.
The associates are super friendly and helpful. Cleanliness is 10/10.
by
  • Verified Purchase
  • Recommended
I have been going into Home Depot a lot lately as we are remodeling a house. I gave five stars sp...
I have been going into Home Depot a lot lately as we are remodeling a house. I gave five stars specifically because of one employee that was amazing. Kacey W at the pro desk has been such a huge help to me in figuring out cabinets and times for us to meet up. She is the most helpful person I’ve met and I am so grateful to her for being so patient and kind.
by
  • Verified Purchase
  • Recommended
Store employees were helpful and knowledgeable about the questions I asked. Store products were e...
Store employees were helpful and knowledgeable about the questions I asked. Store products were easy to find.
by
  • Verified Purchase
  • Recommended
Another great experience. I'll be honest, in the past (5+ years ago), I avoided this store primar...
Another great experience. I'll be honest, in the past (5+ years ago), I avoided this store primarily due to employees that seemed to be completely uninterested in helping me as a customer. Something has changed in the last few years. Every time I visit, I see more & more helpful friendly attitudes. Don't even get me started on the Pro desk, these guys & gals are rock stars. The employees that I interact with at the Pro desk are almost single-handedly responsible for winning my dollars away from your blue competitor.
by
  • Verified Purchase
  • Recommended
The store will not enforce a mask policy. I am at risk because of health issues. Manager isn't co...
The store will not enforce a mask policy. I am at risk because of health issues. Manager isn't concerned for their customers or employees safety. I will patronize stores that try to keep my community safe.
by
  • Verified Purchase
1 found this review helpful
EACH DEPARTMENT HAS QUALIFIED TECHS THAT KNOW HOW TO HANDLE MY SITUATIONS. HAVE NOT BEEN DISAPPO...
EACH DEPARTMENT HAS QUALIFIED TECHS THAT KNOW HOW TO HANDLE MY SITUATIONS. HAVE NOT BEEN DISAPPOINTED IN THE YEARS I HAVE BEEN GOING THERE.
by
  • Verified Purchase
  • Recommended
This is an awesome place! We are always satisfied with our prchase
This is an awesome place! We are always satisfied with our prchase
by
  • Verified Purchase
  • Recommended
Great service by employees who really care about providing a positive shopping experience. Wide s...
Great service by employees who really care about providing a positive shopping experience. Wide selection of quality products at fair prices. Fair return polices, helpful loadout personnel, and attentive cashiers.
by
  • Verified Purchase
  • Recommended
The service desk and pick-up area was well-staffed and quick to get in and out easily.
The service desk and pick-up area was well-staffed and quick to get in and out easily.
by
  • Verified Purchase
  • Recommended
Had amazing customer service with Jason Hunt and his colleague Caleb in flooring. These guys know...
Had amazing customer service with Jason Hunt and his colleague Caleb in flooring. These guys know their products.
by
  • Verified Purchase
  • Recommended
I cannot recommend this store until they enforce the mask wearing policy. I stopped going there a...
I cannot recommend this store until they enforce the mask wearing policy. I stopped going there around april because they did nothing about pandemic safety. I thought I would go back since home depot announced at national mask wearing poilcy. This stores policy is to stick a box of mask at the front of the store and hope for the best.,
by
  • Verified Purchase
Rosendo, helped us and was fantastic! He was kind and helped us load up our heavy water softener ...
Rosendo, helped us and was fantastic! He was kind and helped us load up our heavy water softener pellets.
by
  • Verified Purchase
  • Recommended
The store is nice and neat, items were easy to find, if not then get an employee for help, locati...
The store is nice and neat, items were easy to find, if not then get an employee for help, location of store is perfect, I have purchased a few appliances in the past. I like this store #1807, Chubbuck.
by
  • Verified Purchase
  • Recommended
Dallen. We couldn't find a cabinet that was in stock. Dallen took the time to help us find the it...
Dallen. We couldn't find a cabinet that was in stock. Dallen took the time to help us find the item. Thank you.
by
  • Verified Purchase
  • Recommended
Alicia helped when we were looking at washers. She was very nice & helpful. Bought the washer.. T...
Alicia helped when we were looking at washers. She was very nice & helpful. Bought the washer.. Thanks Alicia
by
  • Verified Purchase
  • Recommended
Amazing employees that are very helpful! Everyone was very kind especially Bill and another assoc...
Amazing employees that are very helpful! Everyone was very kind especially Bill and another associate (I can't remember her name). They helped me find an item from my online order that was canceled. Definitely worth the drive from Idaho Falls.
by
  • Verified Purchase
  • Recommended
Great service and great employee’s. Elisha was a great help to me!
Great service and great employee’s. Elisha was a great help to me!
by
  • Verified Purchase
  • Recommended
The employees were helpful and kind
The employees were helpful and kind
by
  • Verified Purchase
  • Recommended
Earlier this month many of the staff were not wearing masks and I almost did not return. I am so ...
Earlier this month many of the staff were not wearing masks and I almost did not return. I am so happy to see the staff visibly working to protect their customers.
by
  • Verified Purchase
  • Recommended
good
good
by
  • Verified Purchase
  • Recommended
The employees were very helpful and the cashiers very friendly
The employees were very helpful and the cashiers very friendly
by
  • Verified Purchase
  • Recommended
A-1
A-1
by
  • Verified Purchase
  • Recommended
Great store. Friendly people. Dawson was really helpful and cheerful. We really had a good shoppi...
Great store. Friendly people. Dawson was really helpful and cheerful. We really had a good shopping experience here.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 374 reviews

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Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm