#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)759-2604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2699 Henry St
Muskegon, MI 49441
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Customer Store Reviews

  • 4.8 out of 418 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (418)
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Showing 1-30 of 418 reviews
Awesome Service
I went to find a chest freezer that was advertised as a special buy . First guy helped me find the freezer, next guy checked the stock and helped me wit my purchase. I told him I was placing the freezer on carpet. He measured and cut a piece of plywood and a mat on a roll to perfectly fit underneath the freezer. I’m too happy!!
by
    • Recommended
    Over and above
    I can honestly say we gavent been treated this well in a very long time. Always so friendly here. Thx Artie , Kim and casie
    by
      • Recommended
      Retail "ROCK STARS"
      Always have what I need for the yard and home and the associates are so helpful and friendly!
      by
        • Recommended
        Friendly and helpful staff
        The staff here is very know and helpful to answer any questions.
        by
          • Recommended
          Shopping
          Always stop by the service desk the are Amazing especially Kia she’s the best.
          by
            • Recommended
            Truck Rentals
            Love the ease and convenience of renting trucks for local community as well as Penske Trucks
            by
              • Recommended
              Fix the power tool cage locks
              Customer service is very good, as is selection, but the locks on your power tool cages have to be addressed. I've seen multiple employees try to re-lock the cages after getting our a power tool for me as well as other customers. They struggle every time. It looks like the pad locks have to be lined up from the inside of the cage. This is a poor design that needs work. Help your customers by helping your employees.
              by
                • Recommended
                Great service
                Alex ans Tamara went above and beyond thankful!
                by
                  • Recommended
                  Never and issue.
                  I've been shopping at Home Depot for over 20 years and have never had any issue that wasn't resolved.
                  by
                    • Recommended
                    Outstanding customer service!
                    I needed paint and essentials. Salesman, pleasantly, helped me find everything I needed! Cashier was very helpful during checkout!
                    by
                      • Recommended
                      Location is great
                      This store has been hiring more team members and the team members are friendly and knowledgeable
                      by
                        • Recommended
                        Fantastic customer service
                        Everyone extremely helpful and polite! Kimberly ( sale associate) extremely knowledgeable and helpful
                        by
                          • Recommended
                          Kitchen Cabinets
                          Gayle Hewitt in the kitchen department did an amazing job helping us design and pick out our new homes kitchen cabinets and countertops. We couldn’t be happier with her service. Thank you!
                          by
                            • Recommended
                            Kitchen appliances
                            Becky G is the one to go to with all your kitchen appliance needs!
                            by
                              • Recommended
                              Lindsay (head cashier) was very helpful!
                              We went in to purchase items for finishing bathroom remodel and had keys made for a new door lock. Lindsay had a few people to help before us but was very nice throughout each customer.
                              by
                                • Recommended
                                Unprofessional
                                Home Depot lost my business over $95 after I paid over 5,000 for cabinets because they tried to charge me an extra $95 to have the countered measured so they said I’m not paying for it and I said me neither so I canceled and the managers Kelli and Patrick didn’t treat me as a valued customer.
                                by
                                  Exchangec
                                  Experienced employed with exchanges and products
                                  by
                                    • Recommended
                                    Everything I hope for in a store
                                    Plenty of knowledgeable staff available, all willing to help. Fully stocked shelves, clean store. As a home improvement novice, I appreciate the good advice I get when I shop here
                                    by
                                      • Recommended
                                      grate store to get all your tools and wood from
                                      I buy all my Ridgid tools and I get most of my wood there also.
                                      by
                                        • Recommended
                                        The BEST store employees!
                                        The customer service at this location was hands down the BEST we have encountered at ANY retail store in years! We entered the store with a problem and complaint (from an online shopping experience) and not only was it resolved they did so quickly and with a smile! Each of the three store associates we encountered on our trip were professional, courteous and helpful! HIGHLY recommend shopping this location for all of your home needs!
                                        by
                                          • Recommended
                                          Helpful
                                          Tamara was very helpful in returning my items.
                                          by
                                            • Recommended
                                            Understaffed
                                            Phone calls go unanswered. No communication to notify me that my online order had arrived. Staff, themselves, are friendly and as helpful as could be expected.
                                            by
                                              Emily was incredibly helpful
                                              Emily was very helpful. She is an asset to the store
                                              by
                                                • Recommended
                                                HOME DEPOT ROOSEVELT PARK
                                                VERY NICE STORE, USUALLY HAS EVERYTHING I NEED WHEN I GO THERE
                                                by
                                                  • Recommended
                                                  Service
                                                  I appreciate the convenience and selection of the store. Has everything I need. The store is always clean and service is great.
                                                  by
                                                    • Recommended
                                                    Great features
                                                    The home depot did an awesome job finding me a furnace & installing my new furnace
                                                    by
                                                      • Recommended
                                                      New Appliance
                                                      Becky was exceptional and very helpful in assisting us find a new refrigerator.
                                                      by
                                                        • Recommended
                                                        Horrible customer service
                                                        I tried to complete a purchase but was not able to and when asked for management to assist she was extremely rude and wouldn't even listen to me worst thing is I had the person with me go in and comple the same purchase and he is a man and had not one issue. But I did this makes no sense!! I will not return!!
                                                        by
                                                          Becky is the best!
                                                          If you’re shopping for a new stove, go see Becky in appliances. She was an outstanding help— patient with our (many) questions, not pushy at all, professional, and so knowledgeable! Really made buying our new stove a joy!
                                                          by
                                                            • Recommended
                                                            Skip Roosevelt Park store
                                                            Customer Service has not customer service skill or ambition. Orders get cancelled, no help to figure out why or the remedy. Good riddance.
                                                            by
                                                              Showing 1-30 of 418 reviews

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